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Unfreezing The 
B e l i e f To 
T r a n s f o r m 
Insights from “Organization 
Competitiveness Index” Study 
- An India Perspective 
Organization Competitiveness Index © (OCI) 
If, Managers - the change catalysts, do 
not believe that their organization is 
competitive, comprehensively striving 
and that it has the potential to do well in 
the future, they are less likely to wholly 
participate in any business 
transformation effort, thus minimizing 
the impact of the change management 
initiatives
Organizational Competitiveness Index (OCI) was developed after 
comprehensive research and statistical validation of each element of the 
construct to present a First of its kind inventory. 
It assesses the Belief in Organization Competitiveness amongst Managers 
Developing OCI has entailed comprehensive discussions with CEOs, CXOs, and 
Functional Heads for over 3 years. 
The statistical reliability and validity of OCI has been well established 
Organization Competitiveness Index © (OCI)
Conceptual Framework 
Organization Competitiveness Index (OCI) – 18 Statements 
The most reliable and valid inventory to pre-assess the Managerial Belief Factor 
Organization Competitiveness Index © (OCI) 
Organization’s 
Competitiveness 
 Alignment with the 
Organization’s Goals 
 Leadership and Culture 
 Resource Capability and 
Motivation 
 Customer Sensitivity 
Managerial Current 
and Future Belief 
2 Statements 
4 Statements 
4 Statements 
5 Statements 
3 Statements 
*External factors (regulatory framework, Govt. policies, funding availability etc.) which may impact 
competitiveness of an organization have been excluded.
Analysis 
Organization Competitiveness Index © (OCI) 
Approach 
All India Baseline Data 
(1186 Respondents) 
Approach 
 Representative Sample across 
India 
 Sample consisting of Private 
Sector Managers (84%) and 
Public Sector Managers (16%) 
 Construct tested for Content 
Validity before administration 
 Paper-Pen Survey and Online 
survey approach used 
 Wide coverage: Responding 
Managers from both large MNCs 
and MSMEs 
 Inventory’s Cronbach's Alpha* = 
0.89 which indicates very strong 
internal consistency, reliability & 
validity of the inventory 
Managerial Hierarchy 
Junior Management 29% 
Middle Management 49% 
Senior Management 22% 
Gender 
Female 24% 
Male 76% 
Age 
21-24 years 7% 
25-29 years 29% 
30-34 years 29% 
35-45 years 27% 
>45 years 8%
The Second Segment comprises of 16 
Statements categorized into 4 Factors that 
Impact the Competitiveness of an 
Organization 
Leadership & 
Culture 
Organization Competitiveness Index © (OCI) 
Construct of OCI 
How does a responding Manager 
view his Organization’s 
Competitiveness and its ability to 
excel in future 
Resource 
Capability & 
Motivation 
Organization 
Competitiveness 
Customer 
Sensitivity & 
Operational 
Excellence 
Alignment 
with 
Organizational 
Goals 
The First Segment comprises of 2 
Statements 
Assessing Belief Factor 
PAST NOW FUTURE 
B E L I E F
ALL 
Managerial Hierarchy Junior Middle Senior 
Organization Competitiveness Index © (OCI) 
Managerial Belief – Current and Future 
Leadership 
& Culture 
Resource 
Capability 
Motivation 
Organization 
Competitiveness 
PAST NOW FUTURE 
Customer 
Sensitivity 
& 
Operational 
Excellence 
& 
Alignment 
with 
Organizatio 
nal Goals 
B E L I E F 
The single biggest factor rendering transformation efforts 
ineffectual is the “Low Belief” amongst Managers about 
competitiveness of their Organization. 
Current Belief 
Future Belief 
32 25 34 29 
32 33 44 35 
My Organization is extremely competitive 
and is at par with the best in the industry 
My Organization has done well in the past 
and will achieve success in the future 
% o f Ma n a g e r s S t r o n g l y A g r e e i n g
Junior Middle Senior ALL 
Organization Competitiveness Index © (OCI) 
Alignment with the Organization’s goals 
19 16 17 17 
20 32 42 31 
Everyone in the Organization is contributing equally to 
its success 
I am able to contribute my best to the Organization 
I am accountable for the success and failure of my 
Organization 
The vision and mission of my Organization has been 
shared with every employee of the Company 
20 27 38 27 
30 35 33 33 
Managerial Hierarchy 
% o f Ma n a g e r s S t r o n g l y A g r e e i n g 
Leadership 
& Culture 
Resource 
Capability 
Motivation 
Organization 
Competitiveness 
PAST NOW FUTURE 
Customer 
Sensitivity 
& 
Operational 
Excellence 
& 
Alignment 
with 
Organizatio 
nal Goals 
B E L I E F
Junior Middle Senior ALL 
Organization Competitiveness Index © (OCI) 
Leadership & Culture 
21 27 32 26 
20 22 23 22 
I see myself growing in this Organization 
Leaders in my Organization nurture new ideas and 
empower employees 
All employees in the Organization are motivated and 
committed to their work 
My Organization adheres to strict ethical code of 
conduct in all its business transactions 
14 15 10 13 
35 36 29 34 
Managerial Hierarchy 
% o f Ma n a g e r s S t r o n g l y A g r e e i n g 
Leadership 
& Culture 
Resource 
Capability 
Motivation 
Organization 
Competitiveness 
PAST NOW FUTURE 
Customer 
Sensitivity 
& 
Operational 
Excellence 
& 
Alignment 
with 
Organizatio 
nal Goals 
B E L I E F
Junior Middle Senior ALL 
Organization Competitiveness Index © (OCI) 
Resource Capability & Motivation 
Leadership 
& Culture 
Resource 
Capability 
& 
Motivation 
Organization 
Competitiveness 
PAST NOW FUTURE 
Customer 
Sensitivity 
& 
Operational 
Excellence 
Alignment 
with 
Organizatio 
nal Goals 
B E L I E F 
28 28 38 30 
22 20 19 20 
Over the last six months, I have done significant 
improvements in my area of work 
My Organization has people who are well qualified 
and best fit for their job 
My supervisor reviews me regularly and provides 
valuable feedback to improve in my area of work 
I am clear about my role and responsibilities 
25 25 23 25 
29 37 42 36 
Managerial Hierarchy 
My Organization has people-friendly and fair policies 
which motivate me to perform better 
20 17 21 19 
% o f Ma n a g e r s S t r o n g l y A g r e e i n g
Customer Sensitivity and Operational Excellence 
Managerial Hierarchy 
Junior Middle Senior ALL 
Organization Competitiveness Index © (OCI) 
Leadership 
& Culture 
Resource 
Capability 
& 
Motivation 
Organization 
Competitiveness 
PAST NOW FUTURE 
Customer 
Sensitivity 
& 
Operational 
Excellence 
Alignment 
with 
Organizatio 
nal Goals 
B E L I E F 
25 24 36 27 
20 18 15 18 
My colleagues and seniors are sensitive to customer 
requirements 
Our customers are extremely satisfied with our 
product/services 
We deliver quality product and services to our 
customers 
32 33 32 32 
% o f Ma n a g e r s S t r o n g l y A g r e e
Startling insights of Indian Managers "Belief Factor" 
Statements to which Managers (> 70% responses) Did Not Strongly Agree, 
suggests the area of improvement for the Indian Corporate Environment 
The vision and mission of my Organization has been 
shared with every employee of the company 
My Organization adheres to strict ethical code of 
conduct in all its business transactions 
Organization Competitiveness Index © (OCI) 
I am able to contribute my 
best to the Organization 
My colleagues and seniors are sensitive 
to customer requirements 
Leaders in my Organization nurture new ideas and empower 
employees 
Everyone in the Organization is 
contributing equally to its success 
We deliver quality product and 
services to our customers 
Our customers are extremely satisfied 
with our product/services 
I see myself growing in this 
Organization 
My Organization has people friendly 
and fair policies which motivate me to 
perform better 
My Organization has people who 
are well qualified and best fit for 
their job.
Organization Competitiveness Index © (OCI) 
A Complete 360 degree view of OCI 
Junior Middle Senior
Organization Competitiveness Index © (OCI) 
OCI deployment 
Pre-Assess the Managerial “BELIEF Factor” by deploying OCI in your Organization. Get insights 
and create a strong action plan to: 
- Develop a positive Organization culture 
- Align team members to Organization’s objectives 
- Increase team cohesiveness and performance 
- Boost overall motivation and employee productivity 
- Develop Citizenship behavior amongst employees 
Deploy OCI free of cost* by sending us an e-mail at 
Info@lifeskillsconsultants.com, ketki@lifeskillsconsultants.com 
Or Call us at 
• Mumbai: +917709002301, +919769211499 
• Delhi NCR: +9910007171, +919716029519 
* Benchmarking report is chargeable

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Organisation Competitiveness Index All India Report_2014

  • 1. Unfreezing The B e l i e f To T r a n s f o r m Insights from “Organization Competitiveness Index” Study - An India Perspective Organization Competitiveness Index © (OCI) If, Managers - the change catalysts, do not believe that their organization is competitive, comprehensively striving and that it has the potential to do well in the future, they are less likely to wholly participate in any business transformation effort, thus minimizing the impact of the change management initiatives
  • 2. Organizational Competitiveness Index (OCI) was developed after comprehensive research and statistical validation of each element of the construct to present a First of its kind inventory. It assesses the Belief in Organization Competitiveness amongst Managers Developing OCI has entailed comprehensive discussions with CEOs, CXOs, and Functional Heads for over 3 years. The statistical reliability and validity of OCI has been well established Organization Competitiveness Index © (OCI)
  • 3. Conceptual Framework Organization Competitiveness Index (OCI) – 18 Statements The most reliable and valid inventory to pre-assess the Managerial Belief Factor Organization Competitiveness Index © (OCI) Organization’s Competitiveness  Alignment with the Organization’s Goals  Leadership and Culture  Resource Capability and Motivation  Customer Sensitivity Managerial Current and Future Belief 2 Statements 4 Statements 4 Statements 5 Statements 3 Statements *External factors (regulatory framework, Govt. policies, funding availability etc.) which may impact competitiveness of an organization have been excluded.
  • 4. Analysis Organization Competitiveness Index © (OCI) Approach All India Baseline Data (1186 Respondents) Approach  Representative Sample across India  Sample consisting of Private Sector Managers (84%) and Public Sector Managers (16%)  Construct tested for Content Validity before administration  Paper-Pen Survey and Online survey approach used  Wide coverage: Responding Managers from both large MNCs and MSMEs  Inventory’s Cronbach's Alpha* = 0.89 which indicates very strong internal consistency, reliability & validity of the inventory Managerial Hierarchy Junior Management 29% Middle Management 49% Senior Management 22% Gender Female 24% Male 76% Age 21-24 years 7% 25-29 years 29% 30-34 years 29% 35-45 years 27% >45 years 8%
  • 5. The Second Segment comprises of 16 Statements categorized into 4 Factors that Impact the Competitiveness of an Organization Leadership & Culture Organization Competitiveness Index © (OCI) Construct of OCI How does a responding Manager view his Organization’s Competitiveness and its ability to excel in future Resource Capability & Motivation Organization Competitiveness Customer Sensitivity & Operational Excellence Alignment with Organizational Goals The First Segment comprises of 2 Statements Assessing Belief Factor PAST NOW FUTURE B E L I E F
  • 6. ALL Managerial Hierarchy Junior Middle Senior Organization Competitiveness Index © (OCI) Managerial Belief – Current and Future Leadership & Culture Resource Capability Motivation Organization Competitiveness PAST NOW FUTURE Customer Sensitivity & Operational Excellence & Alignment with Organizatio nal Goals B E L I E F The single biggest factor rendering transformation efforts ineffectual is the “Low Belief” amongst Managers about competitiveness of their Organization. Current Belief Future Belief 32 25 34 29 32 33 44 35 My Organization is extremely competitive and is at par with the best in the industry My Organization has done well in the past and will achieve success in the future % o f Ma n a g e r s S t r o n g l y A g r e e i n g
  • 7. Junior Middle Senior ALL Organization Competitiveness Index © (OCI) Alignment with the Organization’s goals 19 16 17 17 20 32 42 31 Everyone in the Organization is contributing equally to its success I am able to contribute my best to the Organization I am accountable for the success and failure of my Organization The vision and mission of my Organization has been shared with every employee of the Company 20 27 38 27 30 35 33 33 Managerial Hierarchy % o f Ma n a g e r s S t r o n g l y A g r e e i n g Leadership & Culture Resource Capability Motivation Organization Competitiveness PAST NOW FUTURE Customer Sensitivity & Operational Excellence & Alignment with Organizatio nal Goals B E L I E F
  • 8. Junior Middle Senior ALL Organization Competitiveness Index © (OCI) Leadership & Culture 21 27 32 26 20 22 23 22 I see myself growing in this Organization Leaders in my Organization nurture new ideas and empower employees All employees in the Organization are motivated and committed to their work My Organization adheres to strict ethical code of conduct in all its business transactions 14 15 10 13 35 36 29 34 Managerial Hierarchy % o f Ma n a g e r s S t r o n g l y A g r e e i n g Leadership & Culture Resource Capability Motivation Organization Competitiveness PAST NOW FUTURE Customer Sensitivity & Operational Excellence & Alignment with Organizatio nal Goals B E L I E F
  • 9. Junior Middle Senior ALL Organization Competitiveness Index © (OCI) Resource Capability & Motivation Leadership & Culture Resource Capability & Motivation Organization Competitiveness PAST NOW FUTURE Customer Sensitivity & Operational Excellence Alignment with Organizatio nal Goals B E L I E F 28 28 38 30 22 20 19 20 Over the last six months, I have done significant improvements in my area of work My Organization has people who are well qualified and best fit for their job My supervisor reviews me regularly and provides valuable feedback to improve in my area of work I am clear about my role and responsibilities 25 25 23 25 29 37 42 36 Managerial Hierarchy My Organization has people-friendly and fair policies which motivate me to perform better 20 17 21 19 % o f Ma n a g e r s S t r o n g l y A g r e e i n g
  • 10. Customer Sensitivity and Operational Excellence Managerial Hierarchy Junior Middle Senior ALL Organization Competitiveness Index © (OCI) Leadership & Culture Resource Capability & Motivation Organization Competitiveness PAST NOW FUTURE Customer Sensitivity & Operational Excellence Alignment with Organizatio nal Goals B E L I E F 25 24 36 27 20 18 15 18 My colleagues and seniors are sensitive to customer requirements Our customers are extremely satisfied with our product/services We deliver quality product and services to our customers 32 33 32 32 % o f Ma n a g e r s S t r o n g l y A g r e e
  • 11. Startling insights of Indian Managers "Belief Factor" Statements to which Managers (> 70% responses) Did Not Strongly Agree, suggests the area of improvement for the Indian Corporate Environment The vision and mission of my Organization has been shared with every employee of the company My Organization adheres to strict ethical code of conduct in all its business transactions Organization Competitiveness Index © (OCI) I am able to contribute my best to the Organization My colleagues and seniors are sensitive to customer requirements Leaders in my Organization nurture new ideas and empower employees Everyone in the Organization is contributing equally to its success We deliver quality product and services to our customers Our customers are extremely satisfied with our product/services I see myself growing in this Organization My Organization has people friendly and fair policies which motivate me to perform better My Organization has people who are well qualified and best fit for their job.
  • 12. Organization Competitiveness Index © (OCI) A Complete 360 degree view of OCI Junior Middle Senior
  • 13. Organization Competitiveness Index © (OCI) OCI deployment Pre-Assess the Managerial “BELIEF Factor” by deploying OCI in your Organization. Get insights and create a strong action plan to: - Develop a positive Organization culture - Align team members to Organization’s objectives - Increase team cohesiveness and performance - Boost overall motivation and employee productivity - Develop Citizenship behavior amongst employees Deploy OCI free of cost* by sending us an e-mail at Info@lifeskillsconsultants.com, ketki@lifeskillsconsultants.com Or Call us at • Mumbai: +917709002301, +919769211499 • Delhi NCR: +9910007171, +919716029519 * Benchmarking report is chargeable

Notas del editor

  1. Do we need to include on Online Survey? Needs beautification
  2. The First Segment comprises of 2 statements seems incomplete …… Check on Past Now Future? Representation does not come across well
  3. Make it ditto like next slide
  4. Change organization to Organization here …My Organization is extremely competitive and is at par with the best in the industry