1. Designing one information literacy
website for many types of
information seeking behaviour
Melissa Man
Instructional Services Librarian
and Art Librarian
Nanyang Technological University
Libraries

2. Where is Nanyang Technological
University?

3. Image from Google Maps
Image from Wikimedia Commons user: Chensiyuan

4. • 23500 undergraduate students
• 9500 graduate students
• 4000 faculty and researchers
• College of Engineering, College of Science, Nanyang Business
School, College of Humanities, Arts, and Social Sciences
www.ntu.edu.sg

5. 8 Libraries
50 librarians
50 support staff
Instruction and information literacy:
• Subject Libraries
• Instructional Services Division

6. Why did we need a website for
information literacy?

15. What information seeking behaviour
did we have to consider?

16. https://blogs.ntu.edu.sg/library/learning
http://bit.ly/ILwebsite

17. Supporting information literacy
ACRL Framework for Information Literacy for Higher Education
(2014) replacing the Information Literacy Competency Standards
for Higher Education (2000)
• Scholarship is a conversation refers to the idea of sustained discourse within a
community of scholars or thinkers, with new insights and discoveries occurring
over time as a result of competing perspectives and interpretations.
• Research as Inquiry refers to an understanding that research is iterative and
depends upon asking increasingly complex questions whose answers develop new
questions or lines of inquiry in any field.
• Format as Process refers to understanding that the processes of developing
information resources originate from different
needs, motivations, values, conventions, and practices, and result in different
formats, but the underlying questions about value of the information and its
potential use are more significant than the physical packaging of the information
source.

19. • ‘Berry Picking’: Users pick up bits and pieces of information throughout their
research or search query, rather than approach a topic with a singular query and
retrieve a singular search results (Bates, 1993).
• Different tasks lead to different types of information-seeking behaviour (Kim, 2009)

20. What are other institutions doing?

21. http://www.library.illinois.edu/infolit/
http://www.webpages.uidaho.edu/info_literacy/

22. What’s next for Learning @ NTU
Libraries?

23. • Embedding learning objects
• E-learning modules
• Involving subject librarians
• Expanding beyond topics covered by current
workshops

24. References
Bates, M. J. (1993). The design of browsing and berrypicking techniques for the online
search interface. Online Information Review, 13(5), 407-424. doi: 10.1108/eb024320
Bruce, E. M. (2011). Information literacy instruction in the library: now more than ever.
New Library World, 112(5), 274-277.
Kim, J. (2009). Describing and predicting information-seeking behavior on the Web.
Journal of the American Society for Information Science and Technology, 60(4), 679-
693. doi: 10.1002/asi.21035
Su, S.-F., & Kuo, J. (2010). Design and Development of Web-based Information Literacy
Tutorials. The Journal of Academic Librarianship, 36(4), 320-328. doi:
http://dx.doi.org/10.1016/j.acalib.2010.05.006
Zauha, J. (2010). RULES OF ENGAGEMENT: BEST PRACTICES FOR CONNECTING WITH
STUDENTS. Communications in Information Literacy, 4(1), 1-4.

25. Thank you!
Melissa Man
Instructional Services Librarian
and Art Librarian
Nanyang Technological University
Libraries