The document discusses trends and challenges related to transitioning from a non-Agile project management office (PMO) to an Agile PMO. It notes that moving to an Agile PMO shifts the role from consulting and controlling to one that is more advisory. It also emphasizes that the transition requires significant effort, resources, and patience. Key challenges include the incompatibility between traditional and Agile PMO structures and the need for organizations and individuals to commit to building an Agile culture.
Taking a step forward: Agile PMO: Trends and Challenges
1. Taking a step forward. Agile PMO: Trends and Challenges
Project Management Conference '16
Dr Harris Apostolopoulos EMBA, PMP
Director, Strategy Management Office, Performance Leaders Consulting
harris.apostolopoulos@gmail.com 12 Jul 2016
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3. In recent years, Agile and Project Management Office (PMO) tend to be
associated towards an evolutionary and more flexible project
management approach.
Mainly, this refers to the ways the strategic role of PMO is positioned at the
corporate level regarding goals achievement. However, the transition from
non-Agile PMO to an Agile one can be costly, risky, time consuming,
which requires a lot of effort. In effect, in such transition, the role of the
project management office is catalytic.
The purpose of this presentation is to highlight both trends regarding an
Agile PMO as well as the challenges required so as the transition to work
with the least problems anticipated.
Agile is not only about doing agile work, but also being and act agile.
In Brief
5. Agile PMO and in effect Agile PjM is getting more and more popular in the industry.
But why?
• Agile teams are very productive. They can organise their work by themselves; focus
on development activities, and are protected from distractions.
• By using simple visual aids, progress is easier to understand…
• Non-productive efforts are minimised; attention is given on the development.
• Continuous testing; defects are detected and corrected on the spot, the earliest
possible.
• The scope of development is broken down into more manageable pieces that are
tested and verified continuously.
• Agile is in favour of frequents changes with a view of customer satisfaction, product
perfectionism and overall projects’ benefits.
• Fewer, shorter, more focused meetings.
Trends
6. Portfolios
PMO Significance
• PMOs can see the big picture at
Strategic Level.
• Define and maintain the associated
standards of the business processes,
related to project management.
Programs
PMO
Projects
related to project management.
• Higher efficiency, better communication,
effective monitoring and control (active
role).
• A centre for support, consultation,
mentoring (centralised management).
• An well-built PMO can lead the way to
successful portfolio, program and
project management.
Custom PMO processes, design and implementation is highly desirable
since organisations differ significantly.
7. Different types of PMOs exist is the industry. However their functionality is
significantly different depending on their associated degree of control and
influence within the organisation.
Directive
Supporting
Agile
Controlling
Agile can work well as an integrated part of a traditional PMO classification.
Common PMO Classifications
8. Some Statistics
• While 95% of the respondents said their organizations practice agile, only 1%
of the 3,880 respondents said that their agile implementation was
unsuccessful; 10th state of Agile Report (2016), VersionOne.
• Agile companies grow revenue 37 per cent faster than their competitors,
generate 30 per cent higher profits; CEO Magazine, Building an agile organisation,
(Gavan, 2015).
• 38% of organizations report using agile frequently; Pulse of the Profession
2015: Capturing the Value of Project Management 2015.
• 75% of highly agile organizations met their goals/business
intent, 65% finished on time, and 67% finished within budget. Compared to
organizations with low agility, where only 56% met their business
goals, 40%finished on time, and 45% finished within budget; Pulse of the
Profession 2015: Capturing the Value of Project Management 2015.
• Agile organizations successfully complete more of their strategic initiatives
than less agile organizations. (69% to 45%); Pulse of the Profession 2014 – The
High Cost of Low Performance.
9. An Agile PMO has fundamental differences compared to a traditional one.
• Moving towards an Agile PMO means that the role of the PMO becomes more
advisory centric compared to the traditional consulting / controlling approach.
• In terms of functionalities, focus is given to the selection and allocation of well-trained
people coupled with the right credentials so as processes are more effective and
efficient ; well-aligned with the company’s business role.
• Regarding projects, there is a shift towards the business value rather than just
managing.
• The advisory functions of the Agile PMO entail commitment of people to project
teams which work in a more self-organizing culture.
• Even though, the strategic goals and targets are set; the actual plan on how to
accomplish them will be adjusted at a later stage.
• Agile PMO prioritises work based on resources not on number of projects. More work
is done as team members are getting more experienced working together.
Agile PMO
10. An Agile PMO requires a dynamic and adaptive approach based on specific
characteristics.
• Traditional PMO structures are fundamentally incompatible with agile ones (1 to 1
match) because they are based on an different foundation.
• Key goals for both traditional and agile PMOs is to ensure deliverables at the
maximum value possible on time within budget (no waste), minimising risk exposure
AND quickly adapting to changing business requirements.
• Easier to work in project management mature organisations with standardised
traditional project management framework.
• Not all Agile principles and values would fit in an organisation’s PMO. As a
walkthrough, the suggestion is to incorporate those Agile values and principles which
will bring the desired RESULT.
Agile PMO (cont.)
12. Agile processes handle project and product change(s) in beneficial ways.
• Changes are incorporated into subsequent iterations routinely and smoothly.
• One of the goals is to handle change(s) with a view on increased customer
satisfaction.
• Stakeholders can provide feedback about required changes which in turn are
incorporated into the actual project.
• Agile PMO views change as a positive and constructive way to improve a product as
the project progresses.
• Late changes in the project, are the most valuable ones.
• The transformation of the PMO to an Agile environment may force a lot of pressure to
the team.
• Change management is an inherent part of agile processes.
• An Agile environment is highly adaptable to shifting business requirements; get
prepared to rethink and revaluate the basic assumptions of management.
Change and Agility
13. The Change Curve (Kübler-Ross,1969)
Denial
Anger
Bargaining
Acceptance
Depression
The goal of an Agile PMO is to enable changes, not prevent them.
14. Agile approaches can reveal that the PMO needs to change.
• Don’t try to reinvent the wheel. If something works well, enforce it.
• A culture of learning that supports both personal development and project
improvement (servant - leader approach; find solutions rather than assign tasks).
• Creating the right environment for the stakeholders to operate; e.g an environment
where ideally the team can work in close physical proximity (collocation); remove
distractions, be respectful, encourage openness, etc.
• Ideally, people are assigned to one project for the duration of the project.
• Cross-functional, self-organizing teams.
• Everyone is involved in the process, understands and can contribute to the
development of the product.
• Asks the questions: What can PMO do to contribute today (next step)? How can
PMO’s contribution be expanded in the future (development)?
• Often, Project management leaders see agile processes as a threat.
PMO Challenges in an Agile environment
15. In order to move from traditional PMO to an Agile one, commitment by both the
organisation and individuals is required. There is no, one size fits all.
• Move to an Agile environment if it's necessary and foresee specific benefits.
• Proper environment creation; build foundations on an Agile corporate culture.
• Invest in training is a MUST.
• Don’t fall back to the tradiational approach if things don’t work out with the first try.
• Priotitise and remove obstacles.
• See change with a constructive mindset.
• Have faith in a team spirit approach.
• Tailor Agile values and princliples to your organisation’s PMO.
Keys to a successful Agile PMO Transition
16. The transition from non-Agile PMO to an Agile one can be costly, risky time consuming,
which requires a lot of effort and patience.
Summary
1
2
3
4
Moving towards an Agile PMO means that the role of the PMO becomes more advisory
centric compared to the traditional consulting / controlling approach.
The Agile approach seems to best suits for projects which incorporate mainly technology or software
releases, in which requirement analysis and frequent changes are key for the successful product release.
A blended and tailored hybrid PMO approach to project delivery, is easier to follow and
incorporate.
Avoid stereotypes of the past... that there is no actual role for a PMO in an Agile environment. Be open-
minded to learn and be Agile.5
6
Change management is an inherent part of agile processes. Late changes, are the most
valuable ones. The goal of Agile is to enable changes, not prevent them.
7 Think Agile! Act Agile! Be Agile!