Workshop presentation for NWEGG event social media in the public sector

1. Networked innovation: the
Knowledge Hub
Ingrid Koehler and Charlotte Hayes
October 2010
Thursday, 7 October 2010

2. Start spreading the news
Thursday, 7 October 2010

3. 353
Local Authorities
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4. 700 services
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5. 2.1 million
people million
2.1
people
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6. Thursday, 7 October 2010

7. Connecting people to people
Efficiency and value for
money
Sustainable self-improvement
Thursday, 7 October 2010

8. CoP Numbers
65,000 members
75,000 monthly visits
1,300 22,000 monthly contributions
communities
Web2.0 by gualtiero on Flickr
8
Thursday, 7 October 2010

9. User expectations are
changing
Ice cream sundae cupcakes by jamieanne on F
Thursday, 7 October 2010

10. New experiences of networking
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11. And accessing services and
information
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12. Where do I find the information I
need to do my job?
Partnerships and places library
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13. Thursday, 7 October 2010

14. Which communities and networks
do I need to join?
Thursday, 7 October 2010

15. Data, data everywhere….
257 CLG data sets, Regional data observatories and LIS
others with local impact,
for sure more to come
All kinds of locally held data
Stoodley Pike - Dec 09 by Richard Sunderland on Flickr
Thursday, 7 October 2010

16. But almost no connectivity
✘
✘ ✘
✘
✘
✘
Machine
Human
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17. The times
are
changing
All that’s left! by pfala on Flickr
16
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18. Which is why we’re bringing...
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19. Knowledge Hub Technology
Stack
• Open API – Intelligus SDK
• Open Social container
• WSRP producer /
consumer
• Netvibes widgets / Google
gadgets
• WebDAV
• Multi-source fetch /
indexing
• Federated search
• Real-time results
clustering
• Automatic tag suggestions
• Dataset visualisation /
comparison
• Linked Data
Thursday, 7 October 2010

20. Taking something good and
making it better
I'm really excited about Knowledge Hub.
The existing CoP system has already
facilitated much more rapid social
networking between like minded peers
and practitioners than ever before in local
government - delivering real value in
terms of shared expertise and experience.
Jon Hyde, Programme Manager,
Cheltenham BC
Thursday, 7 October 2010

21. Built with the sector for
the sector
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22. Contact us
• www.local.gov.uk/knowledgehub
• www.twitter.com/knowledgehub
• Knowledge Hub community of practice at
www.communities.idea.gov.uk
• ingrid.koehler@local.gov.uk
• charlotte.hayes@local.gov.uk
Thursday, 7 October 2010