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I AM A
DEDICATED
PATRON AND
PARTICIPANT IN
THE BOSTON
ARTS
COMMUNITY



           John Wilpers, Senior Consultant, INNOVATION International Media Consulting Group
        The 36th Annual INMA Europe Conference, “The News Channel of the Future,” Oct. 2, 2008
THE NEW INFORMATION
    CONSUMERS & CREATORS:
                       Attracting, retaining
                        & involving them

   John Wilpers, Senior Consultant, INNOVATION International Media Consulting Group
The 36th Annual INMA Europe Conference, “The News Channel of the Future,” Oct. 2, 2008
NEWSPAPERS WERE ONCE THE SOLE
 SOURCE OF QUALITY INFORMATION




        That is no longer true.
NEWSPAPERS FACE A NEW WORLD




  A world where top-quality content is being consumed AND
created by the people formerly known as the audience, many
         more expert in their field than our reporters.
THAT AUDIENCE
IS LEAVING
NEWSPAPERS



EU paid dailies saw a
2.37% avg. drop in
circulation in ’07 &
almost 6% drop since
2003; non-EU
countries also saw
significant drops.
AND IT’S NOT BEING    The single biggest threat to the
REPLACED BY YOUNGER   future of newspapers is the decline
                      in youth readership.
READERS                    The 2008 Newsroom Barometer queried 700 senior news executives from 120
                                                                            countries, March 2008.
WHY ARE WE LOSING
TODAY’S YOUNG PEOPLE?


They are:

• Time-crunched

• Wired (Facebook, MySpace, iPod, Twitter, blogging…)

• Creative (creating content in many forms)

• Looking for connections

• Focused on specific interests

• Expecting interactivity
EUROPE’S 15-34
YEAR-OLDS DO NOT
           FAVOR
     NEWSPAPERS

                     They prefer:
                 Internet (46%)
                      TV (35%)
                   A book (7%)
                    Radio (3%)
               Newspaper (3%)
               Magazine (1%)*
 They think your papers are irrelevant:
neither about them nor by them nor by
                    anyone like them.
                     * Online Publishers Assn. Study
WHAT DO THEY
WANT?

1)   Local news relevant to their
     lifestyles & interests

2)   Information &
     community
     around shared
     interests

3)   Variety of
     viewpoints

4)   Chance to participate
What can
newspapers do to
attract, retain and
involve these new
    information
  consumers and
     creators?
BLOGS
Their blogs

Their content, their
thoughts, their interests

Written by them or
by people like them

On your website
AND in your paper,
NOT in a “blogger ghetto”
BEFORE 1994, THERE WERE NO BLOGS




 Internet users had no voice. The Web was, well, quiet.
IN 1994, THE FIRST BLOGGER…




              … emerged erect from his cave
(Actually, it was Justin Hall from his Swarthmore College dorm room.)
BY ’02, THERE WERE 200,000 BLOGGERS




     By 2003, 3.5 million bloggers
BY ’06, 35 MILLION BLOGGERS; BY ’07, 70 MILLION




     Today, 133 million bloggers; tomorrow: ?
THE BLOG
FLOW IS A
TSUNAMI




 •   Twelve new blogs every minute
 •   More than 100,000 new blogs by day’s end
 •   Nearly 1 million posts/day
 •   41,600 posts every hour
 •   700 every minute
 •   12 every second
                                                Technorati, State of the Blogosphere Annual Report,
                                                Sept. 2008
BLOGS ARE
EVERYWHERE
& ARE ACCEPTED
• 184 million people
  worldwide have started a
  blog
• 346 million people
  worldwide read blogs
• 77% of active Internet users
  read blogs
                         (COMSCORE
  MEDIA
         MATRIX/August
  2008,                              eMARKETER/May
  2008,                              UNIVERSAL MCCANN/
  Mar, ’08)
BLOGGING IS
SPREADING TO ALL
CONTINENTS AND
DEMOGRAPHICS




         Technorati, State of the Blogosphere Annual
         Report, Sept. 2008
BLOGGERS ARE HARDLY THE
PAJAMA-CLAD SEX FIENDS EDITORS FEAR




                             Technorati, State of the Blogosphere Annual
                             Report, Sept. 2008
AND THEY ARE WRITING ABOUT A WIDE
VARIETY OF TOPICS (NOT JUST SEX)




                             Technorati, State of the Blogosphere Annual
                             Report, Sept. 2008
THEY DO IT FOR LOTS OF REASONS
Money is not the top reason, it’s not even in top five!



                                                  Technorati, State of the Blogosphere Annual
                                                  Report, Sept. 2008
AND THEY ARE REAPING REWARDS
• Becoming semi-famous
• Getting promotions
• Changing professions
• Getting more executive visibility

                                      Technorati, State of the Blogosphere Annual
                                      Report, Sept. 2008
LOOK AT THE
PHENOMENAL
NUMBERS OF
BLOGGERS IN YOUR
COUNTRIES


    Hundreds, even
    thousands of text
    and video blogs
    are available to
    you every day.
HARNESS THAT ENERGY & TALENT




  High-quality local bloggers: A great bet to increase your

  • REACH          • RELEVANCE            • REVENUE
SOME DISAGREE




  The Brazilian paper, Estadao, compared local bloggers to monkeys
banging on keyboards. It was a funny campaign,but it was short-sighted,
               ignoring a legion of high-quality bloggers.
EVEN IF 50% OF THOSE BLOGGERS ARE
       ESTADAO’S MONKEYS…




         … that’s still a TON of
         good LOCAL content.
INCREASE REACH AND RELEVANCE
      With high-quality local bloggers,
  readers see your paper and website as
    being created by them and for them.
BUT GATEKEEPERS STILL RULE
    Most mainstream media reject or
    discourage user-generated content.
THE NEWSPAPER MAGIC STILL EXISTS
      Bloggers are thrilled to be asked
     to be part of your paper & website.
YOU JUST
                                         HEARD
                                         POWERFUL,
                                         VIRAL,
                                         GRASSROOTS
                                         MARKETING


                                         Word of mouth: the most
                                         effective, most trusted
                                         means of marketing.
                                         Publish local bloggers
                                         and unleash a legion of
                                         cost-free marketers!




Photo by looking4poetry on flicker, CC
YOUR BRANDS STILL RESONATE
Your brand = the best in information; Extend that
                          brand to blogs & vlogs.

      Be THE source of all the best info in town,
     even if you don’t create it! Aggregate and
                                       point off.

                           Or host the blogs.
                            Who could resist
                         a blog address like:
              www.lavanguardia.es/myname?
IT IS A WIN-WIN:

You get:
• Great web content
• Great print content
• Increased ad inventory, and
• Viral grassroots PR from happy bloggers


The bloggers get:
• Big-time exposure in your newspaper and on your website
• Increased traffic
• Increased income
• Prestige and fame!
BLOGGERS BRING TRAFFIC

• BostonNOW hosted 3,900
  bloggers; 900 of whom
  posted regularly

• Four of the top 13 page
  view URLs were blogs or
  the blog home page

• Our longest time on a
  page was a blog

• Our highest unique page
  view page was a blog
BLOGGERS BRING TRAFFIC

• Between 12-20% of
  BostonNOW’s site traffic
  was to blogs; much of the
  classic “long tail” variety



• In less than 12 months,
   we attracted
   773,000 unique visitors

• Who viewed more than
  2.1 million pages
5 free papers, all the same -- but we,
YOU GET RESULTS!                         BostonNOW (the top line), had bloggers!




                                                                Paper closed April 2008
                     BostonNOW




Launch dates:   MetroBoston (’00) Denver (‘01) Dallas (’03) TampaBay (’06)                BostonNOW (‘07)
THAT’S ALL VERY COOL, JOHN

             But
           show us
         the MONEY
BLOGS ARE YOUR SALES DIFFERENTIATOR:

Demonstrating:
• Connection with
  young readers
  advertisers want


• Community
  involvement
  & loyalty

• Interactivity
BLOGS CAN BE USED BY ADVERTISERS

• Clients can own a
  segment & deliver
  their message their
  way


• Clients can
  interact with their
  consumers


• Clients can use print to promote
  their Web presence
EXAMPLES OF SALES RESULTS

• A $90,000 deal with a large
  regional bank mixing web and
  print budget to reach young
  college grads with text and video
  content, and banners



• Two $10,000 deals with
  real estate developers
  to offer content, interact
  with consumers, and
  run print ads and web
  banners in the real
  estate section.
BUT NEWSPAPER EDITORS ARE NERVOUS

                                        Are we risking our hard-
                                        earned credibility opening our
                                        pages to outsiders?



                                        NO!

                                        You are still the gatekeeper.

                                        Don’t publish ALL the blogs, only
                                        the BEST blogs.




         Photo by CayUSA on flickr/CC
THEY WORRY ABOUT THE UNKNOWN

                                              How can I take responsibility for
                                              authors and content I know
                                              nothing about?



                                              EASY!

                                              You vet them like you would
                                              any columnist or freelancer…

                                              …& pull them if they err.




        Photo by SarahFelicity on flickr/CC
THEY WORRY ABOUT PROFESSIONALISM

Don't you see any difference
between blogs by journalists &
by readers?



   ABSOLUTELY!

   Reporters are trained to
   collect and check facts;
   bloggers aren’t.

   While many bloggers are
   excellent, you should
   brand them graphically to
   make the distinction.

                                 Photo by Reinvented on flickr/CC
THEY FEAR NEFARIOUS ULTERIOR MOTIVES

 Isn’t it just a clever
 idea for publishers
 looking to cut costs?



 NO!

 Most bloggers are
 not reporters. We
 still need reporters

 Bloggers are an
 addition to your local
 news products.
                                  Photo by St Stev on flickr/CC
THEY WORRY
                                       ABOUT THE
                                       FUTURE

                                       Will community
                                       bloggers will be
                                       willing to produce
                                       their content for free
                                       in the future?



                                       YES!

                                       Traffic is more
                                       valuable than a
                                       freelance check.

Photo by Red5StandingBy on flickr/CC
THE ALTERNATIVE?
 Do nothing and
 the competition
 will eat your lunch


 “Newspapers are going
  to see the relentless
  emergence of new forms
              of media that
  might not even be …
  positioned as competition, but
  which have the potential to
  siphon off audience.”

 
         — Andrew Nachison, Co-founder
              iFOCOS, a media think tank
A NEW BUSINESS MODEL

Incorporate
professional AND
citizen content,
new advertising
models, and new
audiences so we
can continue to
fund our
journalistic mission.
A NEW VISION: INCLUSION

                   quot;Stop pretending your
                   organization is an oracle.
                   It's not. You don't know
                   everything, and even if you
                   did, you couldn't publish as
                   much as you'd like to.
                   Pointing to outside sources
                   of information — especially
                   local blogs and other
                   media — is a great start …




blank
A NEW VISION: CREATING TOGETHER

                      “… It does not mean that
                      you endorse what these
                      folks are saying or vouch
                      for it, but it does mean that
                      you recognize that others
                      in your community are
                      creating media with at least
                      some information other
                      people might want to see.quot;
                      
      Dan Gillmor, Director, Knight
                      
      Center for Digital Media
                      
      Entrepreneurship, Arizona
                      
      State University
SEIZE THIS NEW DAY




Welcome the reader as a content creator into your
 website and newspaper, and expand your world
.


                    Take-aways:
                    Start today
                    Start slow
                    Start safely
                    But START NOW




John Wilpers, Senior Consultant
 INNOVATION Media Consulting Group
001.617.688.0137 / johnwilpers@aol.com
      Johnwilpers.wordpress.com

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Boston Arts Community Patron

  • 1. I AM A DEDICATED PATRON AND PARTICIPANT IN THE BOSTON ARTS COMMUNITY John Wilpers, Senior Consultant, INNOVATION International Media Consulting Group The 36th Annual INMA Europe Conference, “The News Channel of the Future,” Oct. 2, 2008
  • 2. THE NEW INFORMATION CONSUMERS & CREATORS: Attracting, retaining & involving them John Wilpers, Senior Consultant, INNOVATION International Media Consulting Group The 36th Annual INMA Europe Conference, “The News Channel of the Future,” Oct. 2, 2008
  • 3. NEWSPAPERS WERE ONCE THE SOLE SOURCE OF QUALITY INFORMATION That is no longer true.
  • 4. NEWSPAPERS FACE A NEW WORLD A world where top-quality content is being consumed AND created by the people formerly known as the audience, many more expert in their field than our reporters.
  • 5. THAT AUDIENCE IS LEAVING NEWSPAPERS EU paid dailies saw a 2.37% avg. drop in circulation in ’07 & almost 6% drop since 2003; non-EU countries also saw significant drops.
  • 6. AND IT’S NOT BEING The single biggest threat to the REPLACED BY YOUNGER future of newspapers is the decline in youth readership. READERS The 2008 Newsroom Barometer queried 700 senior news executives from 120 countries, March 2008.
  • 7. WHY ARE WE LOSING TODAY’S YOUNG PEOPLE? They are: • Time-crunched • Wired (Facebook, MySpace, iPod, Twitter, blogging…) • Creative (creating content in many forms) • Looking for connections • Focused on specific interests • Expecting interactivity
  • 8. EUROPE’S 15-34 YEAR-OLDS DO NOT FAVOR NEWSPAPERS They prefer: Internet (46%) TV (35%) A book (7%) Radio (3%) Newspaper (3%) Magazine (1%)* They think your papers are irrelevant: neither about them nor by them nor by anyone like them. * Online Publishers Assn. Study
  • 9. WHAT DO THEY WANT? 1) Local news relevant to their lifestyles & interests 2) Information & community around shared interests 3) Variety of viewpoints 4) Chance to participate
  • 10. What can newspapers do to attract, retain and involve these new information consumers and creators?
  • 11. BLOGS Their blogs Their content, their thoughts, their interests Written by them or by people like them On your website AND in your paper, NOT in a “blogger ghetto”
  • 12. BEFORE 1994, THERE WERE NO BLOGS Internet users had no voice. The Web was, well, quiet.
  • 13. IN 1994, THE FIRST BLOGGER… … emerged erect from his cave (Actually, it was Justin Hall from his Swarthmore College dorm room.)
  • 14. BY ’02, THERE WERE 200,000 BLOGGERS By 2003, 3.5 million bloggers
  • 15. BY ’06, 35 MILLION BLOGGERS; BY ’07, 70 MILLION Today, 133 million bloggers; tomorrow: ?
  • 16. THE BLOG FLOW IS A TSUNAMI • Twelve new blogs every minute • More than 100,000 new blogs by day’s end • Nearly 1 million posts/day • 41,600 posts every hour • 700 every minute • 12 every second Technorati, State of the Blogosphere Annual Report, Sept. 2008
  • 17. BLOGS ARE EVERYWHERE & ARE ACCEPTED • 184 million people worldwide have started a blog • 346 million people worldwide read blogs • 77% of active Internet users read blogs (COMSCORE MEDIA MATRIX/August 2008, eMARKETER/May 2008, UNIVERSAL MCCANN/ Mar, ’08)
  • 18. BLOGGING IS SPREADING TO ALL CONTINENTS AND DEMOGRAPHICS Technorati, State of the Blogosphere Annual Report, Sept. 2008
  • 19. BLOGGERS ARE HARDLY THE PAJAMA-CLAD SEX FIENDS EDITORS FEAR Technorati, State of the Blogosphere Annual Report, Sept. 2008
  • 20. AND THEY ARE WRITING ABOUT A WIDE VARIETY OF TOPICS (NOT JUST SEX) Technorati, State of the Blogosphere Annual Report, Sept. 2008
  • 21. THEY DO IT FOR LOTS OF REASONS Money is not the top reason, it’s not even in top five! Technorati, State of the Blogosphere Annual Report, Sept. 2008
  • 22. AND THEY ARE REAPING REWARDS • Becoming semi-famous • Getting promotions • Changing professions • Getting more executive visibility Technorati, State of the Blogosphere Annual Report, Sept. 2008
  • 23. LOOK AT THE PHENOMENAL NUMBERS OF BLOGGERS IN YOUR COUNTRIES Hundreds, even thousands of text and video blogs are available to you every day.
  • 24. HARNESS THAT ENERGY & TALENT High-quality local bloggers: A great bet to increase your • REACH • RELEVANCE • REVENUE
  • 25. SOME DISAGREE The Brazilian paper, Estadao, compared local bloggers to monkeys banging on keyboards. It was a funny campaign,but it was short-sighted, ignoring a legion of high-quality bloggers.
  • 26. EVEN IF 50% OF THOSE BLOGGERS ARE ESTADAO’S MONKEYS… … that’s still a TON of good LOCAL content.
  • 27. INCREASE REACH AND RELEVANCE With high-quality local bloggers, readers see your paper and website as being created by them and for them.
  • 28. BUT GATEKEEPERS STILL RULE Most mainstream media reject or discourage user-generated content.
  • 29. THE NEWSPAPER MAGIC STILL EXISTS Bloggers are thrilled to be asked to be part of your paper & website.
  • 30. YOU JUST HEARD POWERFUL, VIRAL, GRASSROOTS MARKETING Word of mouth: the most effective, most trusted means of marketing. Publish local bloggers and unleash a legion of cost-free marketers! Photo by looking4poetry on flicker, CC
  • 31. YOUR BRANDS STILL RESONATE Your brand = the best in information; Extend that brand to blogs & vlogs. Be THE source of all the best info in town, even if you don’t create it! Aggregate and point off. Or host the blogs. Who could resist a blog address like: www.lavanguardia.es/myname?
  • 32. IT IS A WIN-WIN: You get: • Great web content • Great print content • Increased ad inventory, and • Viral grassroots PR from happy bloggers The bloggers get: • Big-time exposure in your newspaper and on your website • Increased traffic • Increased income • Prestige and fame!
  • 33. BLOGGERS BRING TRAFFIC • BostonNOW hosted 3,900 bloggers; 900 of whom posted regularly • Four of the top 13 page view URLs were blogs or the blog home page • Our longest time on a page was a blog • Our highest unique page view page was a blog
  • 34. BLOGGERS BRING TRAFFIC • Between 12-20% of BostonNOW’s site traffic was to blogs; much of the classic “long tail” variety • In less than 12 months, we attracted 773,000 unique visitors • Who viewed more than 2.1 million pages
  • 35. 5 free papers, all the same -- but we, YOU GET RESULTS! BostonNOW (the top line), had bloggers! Paper closed April 2008 BostonNOW Launch dates: MetroBoston (’00) Denver (‘01) Dallas (’03) TampaBay (’06) BostonNOW (‘07)
  • 36. THAT’S ALL VERY COOL, JOHN But show us the MONEY
  • 37. BLOGS ARE YOUR SALES DIFFERENTIATOR: Demonstrating: • Connection with young readers advertisers want • Community involvement & loyalty • Interactivity
  • 38. BLOGS CAN BE USED BY ADVERTISERS • Clients can own a segment & deliver their message their way • Clients can interact with their consumers • Clients can use print to promote their Web presence
  • 39. EXAMPLES OF SALES RESULTS • A $90,000 deal with a large regional bank mixing web and print budget to reach young college grads with text and video content, and banners • Two $10,000 deals with real estate developers to offer content, interact with consumers, and run print ads and web banners in the real estate section.
  • 40. BUT NEWSPAPER EDITORS ARE NERVOUS Are we risking our hard- earned credibility opening our pages to outsiders? NO! You are still the gatekeeper. Don’t publish ALL the blogs, only the BEST blogs. Photo by CayUSA on flickr/CC
  • 41. THEY WORRY ABOUT THE UNKNOWN How can I take responsibility for authors and content I know nothing about? EASY! You vet them like you would any columnist or freelancer… …& pull them if they err. Photo by SarahFelicity on flickr/CC
  • 42. THEY WORRY ABOUT PROFESSIONALISM Don't you see any difference between blogs by journalists & by readers? ABSOLUTELY! Reporters are trained to collect and check facts; bloggers aren’t. While many bloggers are excellent, you should brand them graphically to make the distinction. Photo by Reinvented on flickr/CC
  • 43. THEY FEAR NEFARIOUS ULTERIOR MOTIVES Isn’t it just a clever idea for publishers looking to cut costs? NO! Most bloggers are not reporters. We still need reporters Bloggers are an addition to your local news products. Photo by St Stev on flickr/CC
  • 44. THEY WORRY ABOUT THE FUTURE Will community bloggers will be willing to produce their content for free in the future? YES! Traffic is more valuable than a freelance check. Photo by Red5StandingBy on flickr/CC
  • 45. THE ALTERNATIVE? Do nothing and the competition will eat your lunch “Newspapers are going to see the relentless emergence of new forms of media that might not even be … positioned as competition, but which have the potential to siphon off audience.” — Andrew Nachison, Co-founder iFOCOS, a media think tank
  • 46. A NEW BUSINESS MODEL Incorporate professional AND citizen content, new advertising models, and new audiences so we can continue to fund our journalistic mission.
  • 47. A NEW VISION: INCLUSION quot;Stop pretending your organization is an oracle. It's not. You don't know everything, and even if you did, you couldn't publish as much as you'd like to. Pointing to outside sources of information — especially local blogs and other media — is a great start … blank
  • 48. A NEW VISION: CREATING TOGETHER “… It does not mean that you endorse what these folks are saying or vouch for it, but it does mean that you recognize that others in your community are creating media with at least some information other people might want to see.quot; Dan Gillmor, Director, Knight Center for Digital Media Entrepreneurship, Arizona State University
  • 49. SEIZE THIS NEW DAY Welcome the reader as a content creator into your website and newspaper, and expand your world
  • 50. . Take-aways: Start today Start slow Start safely But START NOW John Wilpers, Senior Consultant INNOVATION Media Consulting Group 001.617.688.0137 / johnwilpers@aol.com Johnwilpers.wordpress.com