Value Proposition canvas- Customer needs and pains
Adaptive enterprise primer
1. Adaptive enterprise primer
Primer on Lean and adaptive business model practices in business models
First look at examples of best practices to be imitated and replicated-
Apple- Apple New Product Process ANPP, Customer focus
http://qz.com/183861/any-company-can-copy-the-keystone-of-apples-design-process/
http://www.forbes.com/sites/stevedenning/2011/06/17/apples-retail-stores-more-than-ma
gic/
Xiaomi- Speed of iteration, innovation, viable ecommerce
modelhttp://www.forbes.com/sites/parmyolson/2013/10/22/how-chinas-xiaomi-does-in-a-
week-what-apple-does-in-a-year-update-devices/
http://www.chinainternetwatch.com/7386/the-art-of-social-ecommerce-xiaomi-taught-us/
http://thenextweb.com/asia/2013/08/15/compare-us-to-amazon-not-apple-says-red-hot-chi
nese-smartphone-maker-xiaomi/
Vizio- Supply chain, Strategy, Scaling, Outsourcing, Sales
http://www.businessinsider.com/vizio-has-300-in-house-employees-and-50000-outsourced-
ones-2011-8?IR=T
http://fortune.com/2012/07/25/how-vizio-conquered-tv/
http://www.inc.com/magazine/20070601/hidi-wang.html
Google- Speed of iteration, moonshots
http://readwrite.com/2010/09/13/does-speed-trump-quality-for-startup-iteration
http://blog.codinghorror.com/go-that-way-really-fast/
http://www.wired.com/2013/02/moonshots-matter-heres-how-to-make-them-happen/
Amazon- Strategic depth, Game mind
http://www.forbes.com/sites/venkateshrao/2011/12/14/the-amazon-playbook/
ARM- Ecosystem
http://www.forbes.com/sites/haydnshaughnessy/2012/02/24/intel-vs-arm-battle-of-the-bu
siness-model/
Ikea- Taxation management, low cost
http://www.economist.com/node/6919139
http://cmuscm.blogspot.com/2013/02/ikeas-low-price-strategy.html
Whole Foods- Loyalty model
http://www.forbes.com/sites/stevedenning/2013/01/05/the-new-management-paradigm-jo
hn-mackeys-whole-foods/
Zappos- Customer focus, holacracy
2. http://www.briansolis.com/2011/04/zappos-tony-hsieh-happiness/
http://www.zendesk.com/resources/the-zappos-experience
http://www.wired.com/2014/01/holacracy-at-zappos/
Publix- Work culture
http://www.forbes.com/sites/briansolomon/2013/07/24/the-wal-mart-slayer-how-publixs-p
eople-first-culture-is-winning-the-grocer-war/
http://www.digitalsparkmarketing.com/general-business/employee-engagement/
Costco- Work culture, store design
http://www.smartplanet.com/blog/bulletin/why-costco-employees-are-happier-with-their-pa
y-than-facebook-employees/
http://www.huffingtonpost.com/2013/11/19/reasons-love-costco_n_4275774.html
http://www.fastcompany.com/3025312/dialed/the-choreography-of-design-treasure-hunts-
and-hot-dogs-that-have-made-costco-so-succe
Inditex (Zara)- Internal process,agility, ownership structure, taxation management
http://www.forbes.com/sites/stevedenning/2012/09/20/when-will-us-firms-become-agile-p
art-2-internal-agility-at-zara/
http://www.bloomberg.com/infographics/2014-02-26/inditex-shifts-profits-to-reduce-taxes.
html
http://www.bloomberg.com/news/2014-02-26/ortega-s-zara-fashions-tax-avoidance-by-shif
ting-profits-to-alps.html
Li and Fung- Supply chain, virtual agility
http://www.forbes.com/sites/stevedenning/2011/10/08/scalable-collaboration-lessons-fro
m-china-li-fung/
http://www.forbes.com/sites/stevedenning/2012/09/19/when-will-us-firms-become-agile-p
art-1-virtual-agility/
Tesla- Customer focus
http://www.fastcoexist.com/3028540/learning-from-tesla-about-how-good-ideas-spread-to-
create-a-purpose-economy
http://www.digitaltrends.com/cars/5-things-the-auto-industry-can-learn-from-tesla/
Haier- Innovation, supply chain, customer focus
http://www.forbes.com/sites/stevedenning/2013/05/13/the-creative-economy-can-industri
al-giants-reinvent-themselves/
Starbucks- Store design, ambience
http://www.wired.com/2014/01/starbucks-big-plan-to-be-your-cozy-neighborhood-coffee-s
hop/
http://www.forbes.com/sites/jennagoudreau/2011/11/02/starbucks-secret-weapon-michel
le-gass/
Alibaba- Scale, diversity
3. http://www.cnbc.com/id/101648425
http://www.marketwatch.com/story/how-to-understand-alibabas-business-model-2014-03-
15-94855847
http://www.forbes.com/sites/schifrin/2014/05/08/why-alibabas-long-tail-makes-amazons-l
ook-like-a-bobcats/
Rakuten- Profits, Work culture
http://thenextweb.com/asia/2013/02/14/rakuten-posts-record-year-end-revenue-of-4-7b-bu
t-305m-restructuring-loss-drags-down-net-income/
http://hbr.org/2013/11/rakutens-ceo-on-humanizing-e-commerce/ar/1
Rocket Internet- Imitation, scaling, localization
http://techcrunch.com/2013/10/28/rocket-internets-marc-samwer-on-cloning-we-make-bus
iness-models-better-because-we-localize-them/
http://www.wired.co.uk/magazine/archive/2012/04/features/inside-the-clone-factory
http://www.nytimes.com/2014/02/28/technology/copycat-business-model-generates-genu
ine-global-success-for-start-up-incubator.html
Urban Outfitters- Sensory merchandising
http://www.forbes.com/sites/forbesleadershipforum/2013/02/05/how-to-beat-the-competit
ion-by-innovating-in-ways-they-cant-copy/
Such business practices should be adapted irrespective of industry vertical.
Industry Classification-
Broadly 10 kinds of industry verticals in economy
1. Oil and Gas (also other energy)
2. Basic Materials
3. Industrials
4. Consumer Goods
5. Consumer Services
6. Healthcare
7. Financial (includes BFSI, Real Estate)
8. Telecom
9. IT and ITES
10. Utilities (Electricity, Gas, Water and Waste)
4. Tools and techniques which can be used to adapt best practices for imitation and
replication-
Business Strategy Management-
Business Model Canvas
http://www.businessmodelgeneration.com/canvas
Value Proposition Canvas
http://www.peterjthomson.com/2013/11/value-proposition-canvas
Lean Canvas
http://leanstack.com/
Responsive Organization Canvas
http://responsive.org/2014/05/introducing-the-responsive-os-canvas/
Big-Bang disruption strategy
http://blogs.wsj.com/cio/2014/03/14/big-bang-disruptions-the-digital-economy-needs-time
-to-adjust/
Elastic Enterprise
http://theelasticenterprise.com/
Outthinking the competition
http://www.out-thinker.com/
End of competitive advantage
http://ritamcgrath.com/
Service Dominant Logic
http://www.sdlogic.net/
Marketing and CRM-
Customer Development process
http://www.custdev.com/
Service Design Toolkit
http://www.servicedesigntoolkit.org/
Customer Journey Canvas
http://thisisservicedesignthinking.com/
5. Net Promoter Score
http://www.netpromoter.com/home
Word of Mouth Index
http://wordofmouthindex.com/
Financial Management-
Metrics that matter
http://leananalyticsbook.com/
Contribution based metrics
http://www.springer.com/business+%26+management/book/978-1-4302-6307-4
Understanding shifting trends
http://www.deloitte.com/us/shiftindex
More focus on long term by careful use of
Abductive reasoning
http://www.princeton.edu/~achaney/tmve/wiki100k/docs/Abductive_reasoning.html
Options reasoning
http://lexicon.ft.com/term?term=real-options-reasoning
Portfolio management
http://www.investopedia.com/terms/p/portfoliomanagement.asp
Value Stream Mapping
http://www.isixsigma.com/tools-templates/value-stream-mapping/
Return on Assets
http://accountingexplained.com/financial/ratios/return-on-assets
Internal Rate of Return
http://accountingexplained.com/managerial/capital-budgeting/irr
Innovation, Product and Services Management-
Broad classification of innovation process and how to deliver innovation
http://www.doblin.com/tentypes/
Shanzhai paradigm
http://www.linkedin.com/today/post/article/20140408064236-109792243-innovation-in-chi
na-the-art-of-shanzhai
Human Resource Management-
Holacracy methodology
http://holacracy.org/how-it-works
6. https://medium.com/holacracyone-blog/d1545d5dffa7
https://medium.com/@jrhusney/what-is-holacracy-f50cca674f0c
Holacracy implementation
http://holacracy.org/glassfrog
Needs special mention-
Blockchain-
Blockchain is going to be as important as internet. Need to factor its role.
radar.oreilly.com/2015/01/understanding-the-blockchain.html
Enabling software applications which can be used or developed, following is a list of such
applications-
Kvantum http://kvantuminc.com/
Elementum http://www.elementum.com/
Agilence http://www.agilenceinc.com/
Sococo https://www.sococo.com/
Index http://www.index.com/
Colabo https://colabo.com/
Teamsupport http://www.teamsupport.com/
Zappix http://www.zappix.com
Business model as platform
Platform stack as theorized by Sangeet Pal Chaudhary-
www.goodreads.com/book/show/15794271-marketplace-3-0
Network/marketplace/community
Technology infrastructure
Data
Collaborativ economy stack as theorized by Jeremiah Owyang-
www.web-strategist.com/blog/2015/03/01/how-the-technology-of-the-collaborative-econo
my-all-works-together/
Shareable resource layer
Device/app layer
Developer layer
Trust layer
Data layer
From social networks to market networks theorized by James Currier-