Tom Loosemore discusses the work of the Government Digital Service (GDS) in leading the digital transformation of the UK government. Some key accomplishments include launching the GOV.UK website in 2012 to consolidate government information and services in a user-focused design. GDS has also focused on transforming 25 high-volume government transactions and establishing an open supplier market through the G-Cloud framework. Looking ahead, Loosemore speculates that future government services may be distributed through civic networks and platforms rather than centralized, with GDS continuing to establish open standards and tools to support new digital public services.

1. Tom Loosemore
Deputy Director
Government Digital Service
@tomskitomski

2. GDS
Warning:Warning:

3. GDS
Warning:Warning:
there are nothere are no
drones in thisdrones in this
presentationpresentation

4. GDS
ThereThere’’s nos no
biohackingbiohacking

5. GDS
And noAnd no
cryptocurrenciescryptocurrencies

6. GDS
Fasten yourFasten your
seatbelts –seatbelts –
II’’mm here tohere to
talk abouttalk about
publicpublic
services!services!

7. GDS

8. GDS

9. Create GDS
Fix publishing
Fix transactions
Go wholesale
GDS

10. The Government Digital
Service (GDS) is leading
the digital
transformation of
government.
GDS

11. We are open
GDS

12. Agile
GDS

13. Focused on
user needs
GDS

14. What have we done so
far?
@MTBracken GDS

15. We’ve had to
start with the
basics

16. Create GDS
Fix publishing
Fix transactions
Go wholesale
GDS

17. @MTBracken GDS

18. Alpha version of GOV.UK May 2011

19. Beta version of GOV.UK January 2012

20. Launch of GOV.UK October 2012

21. This is what
GOV.UK looks
like today, after
thousands of
small
improvements
GDS

23. Everything’s in one place,
designed with empathy to
meet people’s needs.
It is simpler, clearer and
faster.
GDS

24. For example:
GDS

27. "What is the Government’s
policy on Afghanistan?"

29. *
GDS

31. Create GDS
Fix publishing
Fix transactions
Go wholesale
GDS

32. GDS
770+ transactions in central government...

33. Most of them are very small...

34. GDS
We’re transforming 25 of the
most important
transactions

35. GDS
gov.uk/transformation

39. GDS

40. GDS

43. GDSww.gov.uk/government/publications/digital-skills-in-the-civil-service

44. @MTBracken GDS

45. Government’s
supplier base
used to be
here...
GDS

46. Now it’s here
GDS

47. GDS
G-Cloud: Open supplier market

48. GDS

49. GDS
gds.blog.gov.uk

50. GDS
gov.uk/service-manual

51. GDS

52. GDS

53. GDS

54. GDS

55. We’re not here to improve
government websites.
We’re here to improve
government.
GDS

56. So far, we’ve
just been
fixing the
basics

57. What might come next?
GDS

58. @MTBracken GDS
Let’s speculate a little...

59. @MTBracken GDS
The Future of
Government won’t
come from us

60. @MTBracken GDS
We’re just making sure
some sort of future is
possible

61. @MTBracken GDS
But neither will it come
from a policy paper
written in Whitehall,
Brussels or DC

62. @MTBracken GDS
It’ll emerge from the
places government
actually gets made

63. @MTBracken GDS
Civic infrastructure gets
made on the ground

64. @MTBracken GDS
And we can learn from
those who’ve gone
before

65. @MTBracken GDS

66. @MTBracken GDS

67. @MTBracken GDS
Networking
what already
works

68. @MTBracken GDS
“small pieces
loosely joined”

69. @MTBracken GDS
A network emerges

70. @MTBracken GDS
Not
centralised,
not
decentralised,
but distributed

71. Government
As A Network

72. Not
centralised

73. Not
centralised
Not localised

74. Not
centralised
Not localised
But
networked

75. @MTBracken GDS

76. @MTBracken GDS

77. @MTBracken GDS
Building huge
capacity

78. @MTBracken GDS

79. @MTBracken GDS
Making our
tools and
platforms
beautiful

80. Hardware As
A Public
Service

81. @MTBracken GDS
There’s a parallel here
to what we’re doing

82. @MTBracken GDS
It’s starting already...

83. In Reading
DEFRA are
applying agile
transformatio
n to the CAP
GDS

84. In Swansea
DVLA are
creating new
motoring
services
GDS

85. In Newcastle
and London
HMRC are
transforming
their
architecture
GDS

86. MOJ are
about to start
transforming
courts
GDS

87. @MTBracken GDS
New civic infrastructure
is emerging...

88. @MTBracken GDS
It’s open, user-focused,
iterative, quick
Focused on people not
policy

89. Software As
A Public
Service

90. GDS
Invention not
repair

91. GDS
Painting these
won’t help

92. GDS
We need to
build some of
these

93. We’re not here to improve
government websites.
We’re here to improve
government.
GDS

94. Thank you
gds.blog.gov.uk
@gdsteam