1. ENCOURAGE
PRO-ACTIVE APPROACH
AMONG EMPLOYEES
PROTO-TYPE & TEST STAGE
IRAVATI KULKARNI, TEAM GREENRICH,
DESIGN THINKING ACTION LAB, 2013.
AN EMPLOYER’S PERSPECTIVE

2. Problem Statement
A smart, pro-active, committed,
supportive & hard-working owner of
a small urban business needs a way
to help new employees adapt quickly
& efficiently to their working
environment. Because long time to
adapt & learn skills weighs on
productivity and profits.

3. Proposed Solution # 1
Encourage Pro-active Approach Among The Employees
When each employee is self-motivated,
pro- active and ready to adapt, it
promotes a healthy, competitive, efficient
and productive atmosphere in the
company.
BUT HOW TO DO IT???

4. The 5 ‘P’s Of Pro-Active Approach
 Predict : Anticipating A Problem
 Prevent : Preventing Potential
Obstacles Or Problems
 Plan : Planning For The
Future, Being Creative, Being
Visionary

5. The 5 ‘P’s Of Pro-Active Approach
 Participate : Active Participation,
Taking Initiative, Engaging With
Others, Contribute, Be A Part Of The
Team.
 Perform : Taking Ownership Of Your
Work, Holding Yourself Accountable,
Stand Behind Your Decisions.

6. Intranet Office Network
The Solution Is Building An “Intranet
Office Community Network”
In A Blog Or Website Format For The
Company Employees To Share Their
Experiences Of Pro-Activeness At
Work!

7. This Is How It Will Work!

8. The Intranet Office Community

9. Sample Of The Intranet
Categories, Topics
News, Contests etc. Links

10. Proactivity Board

11. Main Features Of Intranet Community
 User-Friendly
 Needs Authorized Log-In
 Accessible From Mobiles/Laptops etc
 Maintains Records & Data-Base
 Opportunities For Improving Inter-
personal Relations & Work-Culture
 Healthy Competition

12. Benefits
 Lessons Learnt Useful For The Future
Of Company & Employees
 Employee Learns Faster & Knows
Whom To Ask For Advice
 Boosts Morale, Creativity & Pro-Active
Approach Among Employees
 Serves As A Platform To Launch &
Gauge New Ideas Or Updates

13. Benefits
 Real-Time Work Related
Notes, Experiences Shared
 Inspiration For Others
 Instant Appreciation & Applause
 Rewards In Terms Of Status
 Online Record Of Offline Activities
 Makes Work More Fun!

14. Testing Testing...
“The concept is good and
workable. But normally these concepts
work best at college level. At
office level to work, it needs open and
politics-free environment and this should
be the responsibility of the employer
and the top most staff. Plus this should
be part of the system and not some
activity which starts off with a bang and
then ends after a while.”

15. Proposed Solution # 2
Arrange Mentors For The New &
Inexperienced Employees.
Each new employee gets his or her own
personal mentor who guides and coaches
them step-by-step outside the office hours,
so that the employees feel at ease within
the work-space and are able to adapt
quickly and efficiently to their work-
environment.

16. The New Employee Has To
 Select His/Her Mentor From The
Senior Company Employees.
 The Mentors would be experts in their
selected, respective fields and interact
with the new employees.

17. Panel Of Mentors Brochure
 The New Employee Selects His/Her
Mentor From The List Of Available
Mentors From The Brochure/
webpage.
 The Brochure/ Webpage Describes
The Qualification & Expertise Of The
Mentor With Some Quotes.

18. Sample Brochure

19. Audit Of The Mentor Program
 Reviewing & Revising The Mentor
Program & The Mentor Panel Each
Year Will Be Helpful.
 New Ideas, Processes & Technology
Could Be Implemented In This
Program Each Year...

20. Testing Testing...
“Though such program has a definite
potential, a lot depends on the personal
interaction of the mentor and the employee.
If they connect, then wow! But if they do
not, that could cause trouble. The human
angle has to be considered. So this
solution, though probable, may not be the
real answer. But it has a promise.”
~ The End ~