The document discusses workplace bullying, defining it as repeated unreasonable actions intended to intimidate, degrade or humiliate employees. It notes bullying can include verbal abuse, gossip, threats, and work sabotage. The presentation covers the causes of bullying, its negative effects on employees and businesses, and signs that indicate an employee may be experiencing bullying.
2. Introduction
Timothy Dimoff
Timothy Dimoff, president of SACS Consulting & Investigative Services, Inc., is a
speaker, trainer and author and a leading authority on high-risk workplace and human
resource security and crime. He is a Certified Protection Professional, a certified legal
expert in corporate security procedures and training, a member of the Ohio and
International Narcotic Associations, the Ohio and National Societies for Human
Resource Managers, and the American Society for Industrial Security. He holds a B.S. in
Sociology, with an emphasis in criminology, from Denison University.
4. What is Harassment ?
HARASSMENT INCLUDES:
• Any form of discrimination that violates Title VII
of the Civil Rights Act of 1964, the ADA, the
ADEA, or GINA.
• Unwelcome verbal or physical conduct based on
a person’s race, color, religion, sex or gender,
national origin, age, disability (mental or
physical), or genetic information.
• An occurrence where an employee’s status or
benefits are directly affected by the harassing
conduct of a manager or person of authority.
5. What is Harassment ?
HARASSMENT INCLUDES:
• Severe, pervasive and persistent conduct that unreasonably interferes with an
employee’s work performance or creates an intimidating, hostile or offensive
work environment.
• Adverse employment actions (retaliation) against employees who complained
of harassment or discrimination or who participate in a complaint procedure.
6. Illegal vs. Inappropriate
Illegal vs. Inappropriate Conduct/Behavior
In the workplace and as used in this presentation, the term
“harassment” refers to the illegal form of discrimination.
Employees often say they are being harassed when they are
subjected to inappropriate conduct or behavior which is not
illegal but unacceptable in the workplace.
The term is frequently used to describe this type of behavior and
conduct is workplace bullying.
7. What is Workplace Bullying?
Repeated unreasonable actions of an individual(s) directed
towards an employee(s), which are intended to:
•Cause health risks
•Intimidate
•Degrade
•Humiliate
•Undermine
8. Includes:
Verbal Abuse
Spreading Gossip/Lies
Threatening Behavior
Humiliation
Work Interferences/Sabotage
Persistent Criticisms of Employees’ Work.
Insulting Workers’ Habits, Attitudes or Personal Lives
Reminding Employees of Mistakes
9. Bullying is Often Subtle…
May include behaviors that do not appear obvious to others:
– Excluding employees from lunch
– Being ignored by co-workers
Insidious nature of such behaviors makes them difficult to
identify.
11. When Does Bullying Start ?
• Think of your
elementary school
days.
• If you can’t think
back that far think of
your child’s
elementary school
days.
12. Who Are The Victims?
• Someone who is
eager to please.
• Someone who is
non-confrontational.
• A threat to their
authority.
13. False Stereotype
Those bullied at work are not always
vulnerable, weak, or thin-skinned.
Tough Competition
Go-Getters
High Performers
Well-Liked
14. Motivation For Bullying
“It’s about control. It’s
what all bullies want:
control. Despite the
mask of bravado, they
are tiny, insecure
people.”
Power
&
Control
Harassment Verbal Abuse
Gary Namie, Ph.D. Campaign Against Workplace Bullying
15. Contributing Factors
Include:
High Stress
Long Hours Caused by Added
Responsibility
Less Management Training
• 83% employers say that the prime
reason for bullying is the weakness
of management
16. Causes of Bullying
Most Cases of Bullying Can be Explained by:
1.Bully seeks to eliminate competition, in a cut-throat work
environment.
2.Bully is manipulative and seeks to capitalize on a
perceived opportunity to get ahead.
3.Workplace environment unknowingly rewards aggressive
behavior (promotions, favoritism, etc.).
17. Negative Effects of Bullying
•Lost Productivity
•Litigations
•Increased:
•Turnover
•Absenteeism
•Health Care Cost
Bullying
Increased Costs
18. Negative Effects of Bullying
• Negative Work Environments
• Unhealthy Consequences
• Less Satisfying Relations with Co-Workers
• Decreased Satisfaction with Their Jobs
• More Likely to Quit Jobs
19. Types of Communication
• Non Verbal Communication is Crucial.
• Verbal and Non Verbal Communication are Equally Important.
20. 12 Signs of Bullying Behavior
1. Your work is never good enough for the boss.
2. Your boss makes you feel humiliated.
3. You constantly feel anxious and agitated at work
and dread the start of a new workweek.
4. Your co-workers stop socializing with you.
5. Someone is constantly interfering with tasks you
are trying to complete.
21. 12 Signs of Bullying Behavior
6. You are yelled at in front of others, but
punished for yelling back.
7.Human resources and other bosses say there is
“nothing they can do” about the bully’s behavior.
8.Your requests to transfer positions or office
locations are denied.
9.You constantly feel stressed about work, even when
you’re at home.
22. 12 Signs of Bullying Behavior
10. You feel exhausted on your days off and
uninterested in activities you once enjoyed.
11. Your family suggests you “leave work at the
office” and your doctor asks about what could be
causing your new health problems.
12. You start to think you somehow caused the
bullying.
23. Recap
• Bullying can happen in any profession
• Initiate strict anti-bullying policies
• Privately discuss issues with individuals
• Make employees feel valued
• It is the employers responsibility to resolve the
situation
Employer Must Understand:
24. Questions
If you have any questions, please submit them now.
Thank you for taking the time to attend today’s webinar.
If you have any questions about the information
covered today, please contact:
1-888-722-7937
www.sacsconsulting.com
Joe Gerard
j.gerard@i-sight.com
Timothy Dimoff
TADimoff@sacsconsulting.com