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UX (User Experience), is an
approach to product development that incorporates direct user feedback throughout the development cycle (human-centered design) in order to reduce costs and create products and tools that meet user needs and have a high level of usability (are easy to use). https://uxpa.org/
The business benefits of adding
UX to a product development process include: • Increased productivity • Increased sales and revenues • Decreased training and support costs • Reduced development time and costs • Reduced maintenance costs • Increased customer satisfaction https://uxpa.org/
Analysis Phase • Meet with
key stakeholders to set vision • Include usability tasks in the project plan • Assemble a multidisciplinary team to ensure complete expertise • Develop usability goals and objectives • Conduct field studies • Look at competitive products • Create user profiles • Develop a task analysis • Document user scenarios • Document user performance requirements https://uxpa.org/
Design Phase • Begin to
brainstorm design concepts and metaphors • Develop screen flow and navigation model • Do walkthroughs of design concepts • Begin design with paper and pencil • Create low-fidelity prototypes • Conduct usability testing on low-fidelity prototypes • Create high-fidelity detailed design • Do usability testing again • Document standards and guidelines • Create a design specification https://uxpa.org/
Implementation Phase • Do ongoing
heuristic evaluations • Work closely with delivery team as design is implemented • Conduct usability testing as soon as possible Deployment Phase • Use surveys to get user feedback • Conduct field studies to get info about actual use • Check objectives using usability testing https://uxpa.org/
UI User Interface Design or
User Interface is a narrower concept, which includes a specific set of technical graphic design elements (buttons, checkboxes, selectors and other fields). Its mission is to help the user organize the interaction with the program / website.
1. Interface elements are organized.
Logically structured and interrelated. 2. Grouping of interface elements. Grouping logically connected elements (menus, forms). 3. Alignment of interface elements. 4. Unified style of interface elements. 5. Free space. This allows you to demarcate between pieces of information, focusing on one thing.
GUI Graphic user interface, GUI
— is a type of user interface, where interface elements (menus, buttons, icons, lists etc.) that are presented to the user on the display, are executed in the form of graphic images.
The most effective tool of
interaction design is extremely simple: it is an accurate description of the product user and his goals The inmates are running the asylum. By Alan Cooper
Characters are not real people,
but they represent real people during the design process. They are hypothetical archetypes of actual users. They are imagined, but nevertheless, are quite strictly and accurately defined. On practice, we are not really "making up" characters but discover them as a by-product of the investigation process. But we actually make up their names and personal information. The inmates are running the asylum. By Alan Cooper
80% of the participants in
focus groups hated the new pickup Dodge Ram. But after the car was released to the market it became a bestseller because the remaining 20% of people fell in love with it. If even a small number of people loves the product it's the key to success. The inmates are running the asylum. By Alan Cooper
Wheeled carry on suitcase is
a good example of the effectiveness of the design for one person. Originally this suitcase was designed for air crews, which is a very small audience. The rest of the travelers soon realized that this type of a suitcase solves their problems too. The inmates are running the asylum. By Alan Cooper
«This application will work well
on a PC». Which type of a computer? What model? Under what OS? Conclusion: The character must be specific The inmates are running the asylum. By Alan Cooper
Does a user need the
function for printing in ZZ Photo? For Mercury (active traveler) it is not needed. For Hestia (young mom) it is required. The inmates are running the asylum. By Alan Cooper
The character must be imaginary.
Albert Einstein once said that no problem can be solved from the same level of consciousness that created it. The inmates are running the asylum. By Alan Cooper
Characters allow us to see
the scope and nature of the design problem. They help us understand and define the exact user's goals and in such way they determine how the product is supposed to work and what features can be ignored. The inmates are running the asylum. By Alan Cooper
Everyday scenarios describe the main
actions that the user performs the most. Necessary use scenarios describe all actions performed infrequently, but undeviatingly. The inmates are running the asylum. By Alan Cooper
Articles: 1. UX Matters Complete
Guide to Getting Started in UX 2. Patrick Neeman suggests Four Ways To Break Into User Experience 3. Undercover User Experience Design by Cennydd Bowles and James Box 4. Getting Experience with User Experience from UX Booth 5. UX Mastery also has a book on Getting Started http://www.measuringusability.com/blog/getting-started.php
Books: 1. Design of Everyday
things: To get you inspired. 2. The Inmates are Running the Asylum: To understand the importance of user centered design. 3. Measuring the User Experience: Get to know metrics and measuring fuzzy things. 4. A Practical Guide to Measuring Usability: A crash course in usability testing and metrics 5. Just about any book from the Rosenfeld library 6. The classic paper, Designing for Usability and What Designers Think [pdf] and a corresponding blog about it 7. A Practical Guide to Usability Testing : Now in its second edition, this classic text from Joe Dumas and Ginny Redish is still the best resource for the mechanics of usability testing. http://www.measuringusability.com/blog/getting-started.php
Courses: 1. David Travis Udemy
Course User Experience: The Ultimate Guide to Usability 2. All you can learn seminars from UX Experts 3. Human-Computer Interaction course on coursera.org http://www.measuringusability.com/blog/getting-started.php
Conferences and events: 1. UX
Book clubs: Most cities have their own UX book club, like our popular one in Denver that meets monthly and even a UX Happy Hour 2. UX Boot Camp: Our annual boot camp focuses on measurement, metrics and method 3. UxPA: The User Experience Professionals Association has an annual meeting with content suited well to those new to user experience and especially usability. 4. IxDA : The Interaction Design Association has resources and an annual conference geared toward design. 5. The new GIANT Conference 6. UX Week Design Conference http://www.measuringusability.com/blog/getting-started.php
University programs: 1. Bentley University
Masters in Human Factors in Information Design and has some great faculty including our friend Bill Albert. 2. Stanford University offers a number of undergraduate and graduate degrees in human computer interaction. 3. Masters of Human Computer Interaction at Carnegie Mellon 4. Clemson University offers a Masters in Professional Communication where our friend Tharon Howard teaches. 5. Virginia Tech offers a Masters in Computer Science with a certificate in Human Computer Interaction http://www.measuringusability.com/blog/getting-started.php