2. What Do We Mean by
‘‘Usable’’?
• Usefulness
• Efficiency
• Effectiveness
• Learnability
• Satisfaction
• Accessibility
3. What is make
something less
usable?
• Development focuses on the machine or system.
• Target audiences change and adapt.
• Designing usable products is difficult.
• Team specialists don’t always work in integrated
ways.
• Design and implementation don’t always match.
4. What Makes Products
More Usable?
• An Early Focus on Users and Tasks
• Evaluation and Measurement of Product
Usage
• Iterative Design and Testing
5. What Are Techniques
for Building in
Usability?
• Ethnographic Research
• Participatory Design
• Focus Group Research
• Surveys
• Paper Prototyping
• Expert or Heuristic Evaluations
• Usability Testing
6. What is usability?
The effectiveness, efficiency and
satisfaction with which specified users
achieve specified goals in particular
environments.