Isabel De Clercq (Trend Catcher, Fire Starter and Sparkle Architect at Wolters Kluwer) presented this at "The Future of IT" on the 20th of September 2017 @itworks. It is based on Isabel's book "Social Technolgies in Business" (Die Keure, June 2017).
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Isabel De Clercq - Social Technologies - Catalyst for Organisational Change
1. Are Social Technologies the Ideal Catalyst
for Organisational Transformation ?
Isabel De Clercq (Trend Catcher, Fire Starter and Sparkle Architect at Wolters Kluwer)
Twitter: @isabeldeclercq
LinkedIn: https://be.linkedin.com/in/isabeldeclercq
Presented at “The Future of IT” - Organised by @itworks on the 20th of September 2017 in Parker Hotel Brussels Airport, Belgium
29. In ENGIE, we do social to solve a business need. Sharing
knowledge is about more efficiency, more productivity.
30. - Best practices shared + quick answers
à we gain time
- Expertise shared across countries
à new business opportunities
31.
32. - Decrease human errors
- Decrease number accidents
by double digits in 1 year
- Reduced the shortage of
vaccines
33. 1. Necessary ressources.
2.
Benefits for the employees
- Faster and easier access to experts and
best practices
Benefits for the organisation
- Increased efficiency and productivity
- Increased speed of reaction
- Decision making process is speeded up
34. 1. Necessary ressources.
2.
Benefits for the employees
- People and ideas can connect easier
Benefits for the organisation
- Innovation
- More connected to the customer
- Better and faster answers to customer’s
questions
35. 1. Necessary ressources.
2.
Benefits for the employees
- The can raise their voice
Benefits for the organisation
- Increased employee satisfaction
- Stronger brand
36.
37. Social is a vital catalyst for individual
and organisational transformation
@IsabelDeClercq
52. Social is a vital catalyst for individual
and organisational transformation
@IsabelDeClercq
53. Social is a strong business driver
more efficiency – more productivity – faster
time to market – increased innovative
capability – more agility – increased employee
satisfaction – improved product and service
quality @IsabelDeClercq
54. Key success factors for
implementation
strategic rationale – communication about the
strategic rationale – executive engagement –
training – governancethat focuses on the do’s
@IsabelDeClercq