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Modeling the Backstory with the ArchiMate Motivation Extension
1.
July 17, 2012 Modeling
the Backstory with the ArchiMate® Motivation Extension Iver Band © 2010 Standard Insurance Company The Open Group Conference, Washington, D.C.
2.
Agenda
• Background • Introduction to the ArchiMate Motivation Extension • Case Study: Improving Customer Service with Enterprise CRM • Conclusion Thanks to Joahna Kuiper, Business Architect at Standard Insurance Company 2 July 18, 2012 © 2010 Standard Insurance Company
3.
The Standard
• Financial services company • Founded in 1906 • Our purpose: We help people achieve financial well-being and peace of mind. • Expertise: • Group Life & Disability Insurance • Individual Disability Insurance • Retirement Plans • Individual Annuities • Commercial Mortgages • Investment advice • Headquarters in Portland, Ore. • 3,100 Employees 3 July 18, 2012 © 2010 Standard Insurance Company
4.
Fundamental Ideas
• Backstory: a story that tells what led up to the main story... • Merriam-Webster® online dictionary • Motivational concepts are used to model the motivations, or reasons, that underlie the design or change of some enterprise architecture. • ArchiMate® 2.0 Specification, p 118 • A requirement is defined as a statement of need that must be realized by a system. • ArchiMate® 2.0 Specification, p 122 • The cost of fixing software defects increases 10-100 times from the requirements analysis phase to post-release • McConnell, Steve (2004). Code Complete (2nd ed.). Microsoft Press. p. 29 4 July 18, 2012 © 2010 Standard Insurance Company
5.
The ArchiMate Language 5
July 18, 2012 © 2010 Standard Insurance Company
6.
The ArchiMate Core
and Extensions Support the TOGAF ADM 6 July 18, 2012 © 2010 Standard Insurance Company
7.
Modeling TOGAF ACF
Principles, Vision, Requirements and Roadmap Concepts 7 July 18, 2012 © 2010 Standard Insurance Company
8.
Modeling TOGAF Business
Architecture Concepts 8 July 18, 2012 © 2010 Standard Insurance Company
9.
Motivational Element Relationships
with ArchiMate Core and Structural Elements 9 July 18, 2012 © 2010 Standard Insurance Company
10.
Motivation Extension Metamodel 10
© 2010 Standard Insurance Company July 18, 2012
11.
Motivational Concepts (1
of 2) 11 © 2010 Standard Insurance Company July 18, 2012
12.
Motivational Concepts (2
of 2) 12 © 2010 Standard Insurance Company July 18, 2012
13.
Motivational Relationships 13 ©
2010 Standard Insurance Company July 18, 2012
14.
Motivation Extension Summary 14
© 2010 Standard Insurance Company July 18, 2012
15.
Case Study: Improving
Customer Service with Enterprise CRM • Aspects of fast-paced initial phase of major SaaS implementation with complex on-premises integration requirements • Used internal content framework based on the Eclipse Process Framework OpenUP process. Some key concepts include • Architecturally Significant Requirements – Typically central to system purpose – Technically challenging or constraining • Architectural Goals – Provide motivation and rationale for decisions – Typically address solution lifespan and need to adapt to change • Exceptions – Temporary departures from standards or accepted practices 15 © 2010 Standard Insurance Company July 18, 2012
16.
Extending the Motivation
Metamodel 16 © 2010 Standard Insurance Company July 18, 2012
17.
Stakeholder View 17 ©
2010 Standard Insurance Company July 18, 2012
18.
Goal Realization View 18
© 2010 Standard Insurance Company July 18, 2012
19.
Goal Contribution View 19
© 2010 Standard Insurance Company July 18, 2012
20.
Principles View 20 ©
2010 Standard Insurance Company July 18, 2012
21.
Requirements Realization View 21
© 2010 Standard Insurance Company July 18, 2012
22.
Motivation View 22 ©
2010 Standard Insurance Company July 18, 2012
23.
Conclusion
• Architects and analysts gathering requirements can increase their effectiveness by using the ArchiMate Motivation extension to: • Model requirements in relationship with other motivational, structural and behavioral elements • Develop graphical views that express these models • Use these views to interact with stakeholders for the purpose of extending and refining these requirements 23 © 2010 Standard Insurance Company July 18, 2012
24.
References
• ArchiMate 2.0 • http://theopengroup.org/archimate/downloads.htm • TOGAF 9.1 • http://pubs.opengroup.org/architecture/togaf9-doc/arch/ • White Paper: Using the TOGAF® 9.1 Architecture Content Framework with the ArchiMate® 2.0 Modeling Language • https://www2.opengroup.org/ogsys/jsp/publications/PublicationDetails.js p?publicationid=12697 • Code Complete, Second Edition • http://www.cc2e.com/Default.aspx • Eclipse Process Framework • http://www.eclipse.org/epf/ • Presenter: iver.band@standard.com 24 © 2010 Standard Insurance Company July 18, 2012
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© 2010 Standard
Insurance Company
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