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presented by:
Mitchell H. Frumkin, PE, RS, CGP
President
Kipcon Inc.
800.828.4118
MFrumkin@Kipcon.com
Ditching Defect Drama :
Keeping Construction Claims
Objective
Mitchell H. Frumkin, PE, RS, CGP
Past President
CAI National
CAI National Research Foundation
NJ Chapter CAI
Chair Joint CAI/NAHB Task Force during…
Development of the Best Practices Report on
“Transition”
Instructor, CAI M-370 advanced level course,
“Managing Developing Communities”
Chair CAI National Reserve Professionals Committee
during…
Development of “National Reserve Study
Standards of the Community Associations
Institute”
Development of “Reserve Specialist (R.S.)
Designation
Author: Reserve Funds: How and Why Community
Associations Invest Assets (CAI)
Certified Neutral : American Arbitration Association
Kipcon.com
mfrumkin@kipcon.com
© Community Associations Institute
What Will I Be Talking About ?
• What is a Construction Defect ?
• Types of Claims
• The importance of cost estimates and how to
use them
• How to make sure the claim is presented
objectively
• Alternatives to litigation
© Community Associations Institute
What is a Construction Defect ?
© Community Associations Institute
“ a deficiency in the design or construction of a building or
structure resulting from a failure to design or construct in
a reasonable workmanlike manner, and /or in accordance
with a buyers reasonable expectation. “
Ref : International Risk Management Institute
There are Two Types of Defects
© Community Associations Institute
• Patent defects are defects detectable through
reasonable inspection.
• Latent defects are defects that are not
detectable through reasonable inspection and
are manifested over a period of time.
What are the Typical Causes
For Construction Defects ?
• Problematic Materials
• Not following the plans
• Poor Contract Agreements with
Subcontractors
• Poor supervision
The Most Prevalent Defects
Water Infiltration !
Roofing
Water Infiltration !
Facades
Water Infiltration !
Concealed
Membrane
Systems
Drainage
Pavement
Soundproofing
Mechanical Systems
Indoor Pools
Lack of Adequate Detailing
© Community Associations Institute
As Built Construction Does Not
Match Design Drawings
© Community Associations Institute
Unclear Detailing of Critical Areas
© Community Associations Institute
Poor Workmanship
© Community Associations Institute
As Built Construction Does Not
Match Design Drawings and Code
Violation
© Community Associations Institute
Improperly Installed Flashing
© Community Associations Institute
Improperly Installed Materials
© Community Associations Institute
Improper Design
© Community Associations Institute
What are the Standards
© Community Associations Institute
• Construction
• Not in conformance with the
design documents
• Architectural and
Engineering Plans
• Specifications
• Governing documents
• Not in conformance with good
workmanship
What are the Standards
© Community Associations Institute
Building codes
IBC, IRC, etc.
Performance Standards
Regulations Governing New
Home Warranties and
Builders Registration
Manufacturers literature
Causes:
Problematic Materials
Causes:
Not Following Plans
Causes:
Poor Contract Agreements With
Subcontractors
Causes:
Poor Supervision
Typical Solutions
• Correction of problems
• Money to have work completed correctly
Documentation of Defects
Should Include
• List of all deficiencies and the applicable standard with
specific references.
• Design drawing and detail
• Code and section
• Manufacturers detail
• Performance standard and section
• Location of deficiency
• A format which will easily allow an item by item response
• Agree and will correct
• Do not agree and reason
• Could not find
• Equivalency
Evaluate all claims for Strength
• Strong
• Deviation from code
• Deviation from design if not equivalent
• Safety
• Weak
• Deviation if equivalent
• Minor drainage even if it exceeds standard (what is
the damage ?)
Cost Estimates
• Do not prepare a cost estimate until after
response to the report is received
• Avoid setting unrealistic expectations
If you must litigate be prepared
• Cost estimates
• Expert reports
• Invasive testing
• Photographs
• Presentations
• Etc. etc.
Cutting edge strategies
• ADR, Mediation/Arbitration
• Third party reviews of reports
Cutting edge strategies
• Think about what is going on with a business
view and DO NOT make it personal !
Final Thoughts
• You do not want to litigate
• Be Objective
• Review claims in a business like manner
© Community Associations Institute
Please e-mail any
follow-up questions or
for a copy of this
presentation to:
Mitch Frumkin
mfrumkin@kipcon.com
Ditching Defect Drama :
Keeping Construction Claims
Objective
Alternatives to
Litigation
TIMOTHY J. DEHAUT, ESQ.,
LEEP AP
Construction Defects:
How to Evaluate if Your Claims Are O
39
Timothy J. DeHaut, Esq.,
LEED AP
 Construction and Real Estate Attorney –
focused practice on construction, land
use, development, community
associations, and sustainability.
 Represent owners, developers,
associations, design professionals,
contractors, and subcontractors.
 International construction dispute
resolution experience – few thousand to
hundreds of millions.
40
 Discourage litigation. Persuade your
neighbors to compromise whenever you
can. Point out to them how the nominal
winner is often the real looser – in fees,
expenses, and waste of time. As a
peacemaker, the lawyer has superior
opportunity of being a good man. There will
still be business enough.
Abraham Lincoln
41
Alternative Dispute
Resolution (ADR)
 Alternative Dispute Resolution (“ADR”) is the
process of resolving disputes outside of the
litigation and court process.
 ADR includes, inter alia:
 Negotiation
 Early Neutral Evaluation
 Mediation
 Conciliation & Med-Rec
 Arbitration
 BATNA & Decision Analysis Tools
42
Negotiation
 Parties attempt to negotiate the claim or dispute
between themselves, unassisted by a third party
neutral.
 Possible contract clause: “As a condition
precedent to any other dispute resolution
procedures, within fifteen (15) days after a
dispute arises between the Parties, the Parties’
representatives with authority to settle the
dispute shall meet to attempt to settle the
claim.”
43
Early Neutral Evaluation
 Expert evaluation of the strength and
weaknesses of the technical and legal
case.
 No binding effect.
 Confidential.
 Best and worst case alternatives to
facilitate a negotiated agreement.
44
Mediation
 Mediation is defined as a non-binding
negotiation carried out with the
assistance of a neutral third party who
helps bring about agreement.
 Agreement to mediation; selection of
the mediator; pre-mediation
conference; submissions/exchange;
mediation.
45
Benefits of Mediation
 When un-assisted negotiations fail, bringing in an
expert facilitator often yields a settlement.
 Quick and cost effective.
 Allows for creative solutions, including non-legal
solutions.
 Non-binding. Retaining control over the outcome.
 Confidential.
 Forum for emotional venting.
 If mediation fails, the dispute may proceed to
arbitration or litigation. Very little is lost from an
attempt to mediate beyond a relatively small
amount of time and money and regardless, the
preparations for mediation often save valuable
46
Conciliation & Med-Rec
 Conciliation - a process whereby parties attempt to settle their
dispute with the assistances of a facilitative third-party neutral; if
the parties fail to resolve their disputes after such facilitated
negotiation, the parties submit the dispute for evaluation by the
conciliator for a “recommendation.” Under most conciliation
rules, the recommendation is binding on the parties, unless
rejected by either party within a specified time-period. If the
recommendation is rejected by either party, no binding contract
is formed and the parties can resort to arbitration or litigation.
 Med-Rec – similar to conciliation except it is the parties’ decision
as to whether the recommendation has the potential to bind the
parties. Often in Med-Rec, parties choose that the
recommendation only serve to help the parties evaluate the
case themselves. In these cases the recommendation has no
contractual status and only serves as a reality check for the
parties.
47
Arbitration
 “Court without the wigs.”
 Benefits of Arbitration over Litigation:
 Cheaper.*
 Faster.*
 Reduced discovery.
 More knowledgeable decision-maker.
Choose experts in the construction field.
*in theory
48
Evaluating Your Claims
 Information, information, information – gather
what really happened from the people that
know. Abandoning the institutional knowledge.
 Documentation of the claims.
 Evaluating your Best Alternative to a Negotiated
Settlement (“BATNA”) – private and public.
 Legal, Expert, and Time Costs.
 Evaluating risk – liquidity, “Two in the hand,” etc.
49
Decision Tree Analysis
 Lawyers and mediators can use a
decision tree as a framework to provide
reality checks on the clients with
proposed hypothetical scenarios.
 Provides a framework for straightforward
communication regarding the realities of
paths taken.
50
51
Questions & Comments
 Feel free to email or call with any questions:
 tdehaut@ghclaw.com
 Direct Dial: (732) 219-5488
52
By: Damon M. Kress, Esq.
Copyright 2015 McGovern Legal Services, LLC
 Most board members and developers understand that
nothing is perfect.
 Most board members and developers have reasonable
expectations about the transition process.
◦ Result: The overwhelming majority of transitions are resolved
without a lawsuit ever being filed.
Copyright 2015 McGovern Legal Services, LLC
 It happens for many reasons:
◦ A completely unresponsive developer.
 Very rare, but it can be a real problem.
◦ An issue that is “too big to settle.”
◦ A looming statute of limitations or repose.
 A growing concern.
 Limitations may be “tolled” in certain instances.
 Repose cannot be “tolled.”
Copyright 2015 McGovern Legal Services, LLC
 Litigation is more common when working with certain
materials.
 EIFS, Stucco, and MSV.
 Difficulty performing well anywhere other than the driest of
environments.
 Can create problems that are “too big to settle.”
 Often cause the types of damages that are currently covered by
insurance.
 Defects in certain systems are more likely to result in
litigation.
 Life-safe systems and assemblies.
 Quality of life systems.
Copyright 2015 McGovern Legal Services, LLC
 Litigation takes a significant amount of time.
 Litigation costs a significant amount of money.
 You need to be reasonably certain the case is “worth it”
before you decide to file your complaint.
 Otherwise, “only the lawyers will make money.”
Copyright 2015 McGovern Legal Services, LLC
 Approach transition like every other business decision.
◦ The first step is to perform your basic “due diligence.”
 Obtain your initial “transition reports.”
 Engineering assessment of the physical property.
 Engineer’s initial “cost to cure.”
 Engineer’s evaluation of the POS Reserve Schedule.
 Accountant’s “Benefits Derived Analysis.”
Copyright 2015 McGovern Legal Services, LLC
 Determine which issues the association will pursue
through litigation.
 Determine what additional investigation will be
necessary to develop each issue.
 Determine whether the association will perform the
additional investigation before or after filing the
complaint.
 Determine who to sue.
◦ Who is the developer?
 A large national homebuilder?
 Reasonably good records for the project.
 Reasonably good records regarding the sub-contractor’s insurance
carriers.
 A “one off, fly by night” developer?
 May have very little “paperwork.”
 It is amazing how much is still done on only a “handshake.”
 Determine how the Association will most likely get paid.
◦ There needs to be a “pot of gold” at the end of the rainbow.
Otherwise the association’s litigation will quickly devolve into an
“intellectual exercise.”
 Assess the availability of insurance coverage for each claim.
 Assess the developer’s ability to contribute toward settlement because it
may turn out to be the only source of money.
 The more money coming from insurance carriers generally translates into
a higher probability of negotiated settlement.
 Evaluate opportunities for recovering your attorney fees
and litigation expenses (i.e. expert fees) through your
litigation.
◦ We operate under the “American Rule.”
 Each side pays its own attorney fees and litigation expenses unless an
exception applies.
◦ The most common exception is a contract.
 Developers almost always include this provision in their contract with
their sub-contractors.
 Associations never enjoy this luxury.
 Without a contract you will need to fall under one of
the other exceptions (i.e. a statute or a Court Rule).
◦ Can be difficult to come by.
◦ However, if one is found they can provide significant leverage
during settlement negotiations.
 Challenge your counsel to come up with options!
 Keep an open mind.
◦ The overwhelming majority of litigations are resolved through
negotiated settlement.
◦ If handled correctly litigation is just another aspect of the
negotiation process.
 Negotiation should not stop for a lawsuit.
• Webinars
• Transition
• Wednesday March 18th (Register)
• Causes and Solutions of Water Infiltration in Your
Building
• Wednesday April 15 (Register)
• Third Wednesday of Every Month
• Seminars
• Condominium and HOA Insurance Issues
• March 25th 5 PM
• Metuchen Country Club
• In House at your office. You give us the topic and
we will be happy to bring lunch
Upcoming Events

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Ditching Defect Drama: Keeping Construction Claims Objective

  • 1. presented by: Mitchell H. Frumkin, PE, RS, CGP President Kipcon Inc. 800.828.4118 MFrumkin@Kipcon.com Ditching Defect Drama : Keeping Construction Claims Objective
  • 2. Mitchell H. Frumkin, PE, RS, CGP Past President CAI National CAI National Research Foundation NJ Chapter CAI Chair Joint CAI/NAHB Task Force during… Development of the Best Practices Report on “Transition” Instructor, CAI M-370 advanced level course, “Managing Developing Communities” Chair CAI National Reserve Professionals Committee during… Development of “National Reserve Study Standards of the Community Associations Institute” Development of “Reserve Specialist (R.S.) Designation Author: Reserve Funds: How and Why Community Associations Invest Assets (CAI) Certified Neutral : American Arbitration Association Kipcon.com mfrumkin@kipcon.com © Community Associations Institute
  • 3. What Will I Be Talking About ? • What is a Construction Defect ? • Types of Claims • The importance of cost estimates and how to use them • How to make sure the claim is presented objectively • Alternatives to litigation © Community Associations Institute
  • 4. What is a Construction Defect ? © Community Associations Institute “ a deficiency in the design or construction of a building or structure resulting from a failure to design or construct in a reasonable workmanlike manner, and /or in accordance with a buyers reasonable expectation. “ Ref : International Risk Management Institute
  • 5. There are Two Types of Defects © Community Associations Institute • Patent defects are defects detectable through reasonable inspection. • Latent defects are defects that are not detectable through reasonable inspection and are manifested over a period of time.
  • 6. What are the Typical Causes For Construction Defects ? • Problematic Materials • Not following the plans • Poor Contract Agreements with Subcontractors • Poor supervision
  • 16. Lack of Adequate Detailing © Community Associations Institute
  • 17. As Built Construction Does Not Match Design Drawings © Community Associations Institute
  • 18. Unclear Detailing of Critical Areas © Community Associations Institute
  • 19. Poor Workmanship © Community Associations Institute
  • 20. As Built Construction Does Not Match Design Drawings and Code Violation © Community Associations Institute
  • 21. Improperly Installed Flashing © Community Associations Institute
  • 22. Improperly Installed Materials © Community Associations Institute
  • 23. Improper Design © Community Associations Institute
  • 24. What are the Standards © Community Associations Institute • Construction • Not in conformance with the design documents • Architectural and Engineering Plans • Specifications • Governing documents • Not in conformance with good workmanship
  • 25. What are the Standards © Community Associations Institute Building codes IBC, IRC, etc. Performance Standards Regulations Governing New Home Warranties and Builders Registration Manufacturers literature
  • 28. Causes: Poor Contract Agreements With Subcontractors
  • 30. Typical Solutions • Correction of problems • Money to have work completed correctly
  • 31. Documentation of Defects Should Include • List of all deficiencies and the applicable standard with specific references. • Design drawing and detail • Code and section • Manufacturers detail • Performance standard and section • Location of deficiency • A format which will easily allow an item by item response • Agree and will correct • Do not agree and reason • Could not find • Equivalency
  • 32. Evaluate all claims for Strength • Strong • Deviation from code • Deviation from design if not equivalent • Safety • Weak • Deviation if equivalent • Minor drainage even if it exceeds standard (what is the damage ?)
  • 33. Cost Estimates • Do not prepare a cost estimate until after response to the report is received • Avoid setting unrealistic expectations
  • 34. If you must litigate be prepared • Cost estimates • Expert reports • Invasive testing • Photographs • Presentations • Etc. etc.
  • 35. Cutting edge strategies • ADR, Mediation/Arbitration • Third party reviews of reports
  • 36. Cutting edge strategies • Think about what is going on with a business view and DO NOT make it personal !
  • 37. Final Thoughts • You do not want to litigate • Be Objective • Review claims in a business like manner © Community Associations Institute
  • 38. Please e-mail any follow-up questions or for a copy of this presentation to: Mitch Frumkin mfrumkin@kipcon.com Ditching Defect Drama : Keeping Construction Claims Objective
  • 39. Alternatives to Litigation TIMOTHY J. DEHAUT, ESQ., LEEP AP Construction Defects: How to Evaluate if Your Claims Are O 39
  • 40. Timothy J. DeHaut, Esq., LEED AP  Construction and Real Estate Attorney – focused practice on construction, land use, development, community associations, and sustainability.  Represent owners, developers, associations, design professionals, contractors, and subcontractors.  International construction dispute resolution experience – few thousand to hundreds of millions. 40
  • 41.  Discourage litigation. Persuade your neighbors to compromise whenever you can. Point out to them how the nominal winner is often the real looser – in fees, expenses, and waste of time. As a peacemaker, the lawyer has superior opportunity of being a good man. There will still be business enough. Abraham Lincoln 41
  • 42. Alternative Dispute Resolution (ADR)  Alternative Dispute Resolution (“ADR”) is the process of resolving disputes outside of the litigation and court process.  ADR includes, inter alia:  Negotiation  Early Neutral Evaluation  Mediation  Conciliation & Med-Rec  Arbitration  BATNA & Decision Analysis Tools 42
  • 43. Negotiation  Parties attempt to negotiate the claim or dispute between themselves, unassisted by a third party neutral.  Possible contract clause: “As a condition precedent to any other dispute resolution procedures, within fifteen (15) days after a dispute arises between the Parties, the Parties’ representatives with authority to settle the dispute shall meet to attempt to settle the claim.” 43
  • 44. Early Neutral Evaluation  Expert evaluation of the strength and weaknesses of the technical and legal case.  No binding effect.  Confidential.  Best and worst case alternatives to facilitate a negotiated agreement. 44
  • 45. Mediation  Mediation is defined as a non-binding negotiation carried out with the assistance of a neutral third party who helps bring about agreement.  Agreement to mediation; selection of the mediator; pre-mediation conference; submissions/exchange; mediation. 45
  • 46. Benefits of Mediation  When un-assisted negotiations fail, bringing in an expert facilitator often yields a settlement.  Quick and cost effective.  Allows for creative solutions, including non-legal solutions.  Non-binding. Retaining control over the outcome.  Confidential.  Forum for emotional venting.  If mediation fails, the dispute may proceed to arbitration or litigation. Very little is lost from an attempt to mediate beyond a relatively small amount of time and money and regardless, the preparations for mediation often save valuable 46
  • 47. Conciliation & Med-Rec  Conciliation - a process whereby parties attempt to settle their dispute with the assistances of a facilitative third-party neutral; if the parties fail to resolve their disputes after such facilitated negotiation, the parties submit the dispute for evaluation by the conciliator for a “recommendation.” Under most conciliation rules, the recommendation is binding on the parties, unless rejected by either party within a specified time-period. If the recommendation is rejected by either party, no binding contract is formed and the parties can resort to arbitration or litigation.  Med-Rec – similar to conciliation except it is the parties’ decision as to whether the recommendation has the potential to bind the parties. Often in Med-Rec, parties choose that the recommendation only serve to help the parties evaluate the case themselves. In these cases the recommendation has no contractual status and only serves as a reality check for the parties. 47
  • 48. Arbitration  “Court without the wigs.”  Benefits of Arbitration over Litigation:  Cheaper.*  Faster.*  Reduced discovery.  More knowledgeable decision-maker. Choose experts in the construction field. *in theory 48
  • 49. Evaluating Your Claims  Information, information, information – gather what really happened from the people that know. Abandoning the institutional knowledge.  Documentation of the claims.  Evaluating your Best Alternative to a Negotiated Settlement (“BATNA”) – private and public.  Legal, Expert, and Time Costs.  Evaluating risk – liquidity, “Two in the hand,” etc. 49
  • 50. Decision Tree Analysis  Lawyers and mediators can use a decision tree as a framework to provide reality checks on the clients with proposed hypothetical scenarios.  Provides a framework for straightforward communication regarding the realities of paths taken. 50
  • 51. 51
  • 52. Questions & Comments  Feel free to email or call with any questions:  tdehaut@ghclaw.com  Direct Dial: (732) 219-5488 52
  • 53. By: Damon M. Kress, Esq. Copyright 2015 McGovern Legal Services, LLC
  • 54.  Most board members and developers understand that nothing is perfect.  Most board members and developers have reasonable expectations about the transition process. ◦ Result: The overwhelming majority of transitions are resolved without a lawsuit ever being filed. Copyright 2015 McGovern Legal Services, LLC
  • 55.  It happens for many reasons: ◦ A completely unresponsive developer.  Very rare, but it can be a real problem. ◦ An issue that is “too big to settle.” ◦ A looming statute of limitations or repose.  A growing concern.  Limitations may be “tolled” in certain instances.  Repose cannot be “tolled.” Copyright 2015 McGovern Legal Services, LLC
  • 56.  Litigation is more common when working with certain materials.  EIFS, Stucco, and MSV.  Difficulty performing well anywhere other than the driest of environments.  Can create problems that are “too big to settle.”  Often cause the types of damages that are currently covered by insurance.  Defects in certain systems are more likely to result in litigation.  Life-safe systems and assemblies.  Quality of life systems. Copyright 2015 McGovern Legal Services, LLC
  • 57.  Litigation takes a significant amount of time.  Litigation costs a significant amount of money.  You need to be reasonably certain the case is “worth it” before you decide to file your complaint.  Otherwise, “only the lawyers will make money.” Copyright 2015 McGovern Legal Services, LLC
  • 58.  Approach transition like every other business decision. ◦ The first step is to perform your basic “due diligence.”  Obtain your initial “transition reports.”  Engineering assessment of the physical property.  Engineer’s initial “cost to cure.”  Engineer’s evaluation of the POS Reserve Schedule.  Accountant’s “Benefits Derived Analysis.” Copyright 2015 McGovern Legal Services, LLC
  • 59.  Determine which issues the association will pursue through litigation.  Determine what additional investigation will be necessary to develop each issue.  Determine whether the association will perform the additional investigation before or after filing the complaint.
  • 60.  Determine who to sue. ◦ Who is the developer?  A large national homebuilder?  Reasonably good records for the project.  Reasonably good records regarding the sub-contractor’s insurance carriers.  A “one off, fly by night” developer?  May have very little “paperwork.”  It is amazing how much is still done on only a “handshake.”
  • 61.  Determine how the Association will most likely get paid. ◦ There needs to be a “pot of gold” at the end of the rainbow. Otherwise the association’s litigation will quickly devolve into an “intellectual exercise.”  Assess the availability of insurance coverage for each claim.  Assess the developer’s ability to contribute toward settlement because it may turn out to be the only source of money.  The more money coming from insurance carriers generally translates into a higher probability of negotiated settlement.
  • 62.  Evaluate opportunities for recovering your attorney fees and litigation expenses (i.e. expert fees) through your litigation. ◦ We operate under the “American Rule.”  Each side pays its own attorney fees and litigation expenses unless an exception applies. ◦ The most common exception is a contract.  Developers almost always include this provision in their contract with their sub-contractors.  Associations never enjoy this luxury.
  • 63.  Without a contract you will need to fall under one of the other exceptions (i.e. a statute or a Court Rule). ◦ Can be difficult to come by. ◦ However, if one is found they can provide significant leverage during settlement negotiations.  Challenge your counsel to come up with options!
  • 64.  Keep an open mind. ◦ The overwhelming majority of litigations are resolved through negotiated settlement. ◦ If handled correctly litigation is just another aspect of the negotiation process.  Negotiation should not stop for a lawsuit.
  • 65. • Webinars • Transition • Wednesday March 18th (Register) • Causes and Solutions of Water Infiltration in Your Building • Wednesday April 15 (Register) • Third Wednesday of Every Month • Seminars • Condominium and HOA Insurance Issues • March 25th 5 PM • Metuchen Country Club • In House at your office. You give us the topic and we will be happy to bring lunch Upcoming Events