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Laboratory of Human-Computer Iinteraction
for Special Needs
J. Eduardo Pérez, Xabier Valencia, Myriam Arrue and Julio Abascal
University of the Basque Country (UPV/EHU)
A Usability Evaluation of Two Virtual Aids
to Enhance Cursor Accessibility
for People with Motor Impairments
:	
  www.jeduardoperez.info	
  
:	
  @j_eduardoperez	
  
:	
  juaneduardo.perez@ehu.eus	
  April 12th 2016, Montreal (Canada)
Session 5: Non-Visual Access & Web Accessibility
The 13th Web for All Conference (W4A 2016)
W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments
Laboratory of Human-Computer
Iinteraction for Special Needs
Motivation
•  Point & click fundamental actions for Web browsing
> but challenging for dexterity impaired [Trewin, 2008]
Trewin, S. and Pain, H. (1999) Keyboard and mouse errors
due to motor disabilities. IJHCS 50(2), 109-144.
Hwang, F., Keates, S., Langdon, P. and Clarkson, P.J. (2004) Mouse movements
of motion-impaired users: a submovement analysis. ASSETS ’04, 102-109.
Pérez, J. E., Arrue, M., Valencia, X. and Moreno, L. (2014) Exploratory study of web
navigation strategies for users with physical disabilities. W4A ’14, article 20.
•  Motion-impaired face problems when using standard input devices [Trewin, 1999]
Have difficulties selecting targets on GUIs [Hwang, 2004]
•  Similar difficulties for point & click using AT (keyboard, joystick and trackball)
Heterogeneous behaviours depending on AT group [Pérez, 2014]
– Joystick & trackball users è less accurate pointing
– keyboard users è more affected by target distance
Trewin, S. (2008) Physical Impairment. Web Accessibility:
A Foundation for Research (Springer), 37-46.
2	
  /	
  12	
  
W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments
Laboratory of Human-Computer
Iinteraction for Special Needs
•  Two cursor virtual aids developed for web browsing assistance
(based on assistive technology used to access the Web [Pérez, 2014])
Cursor Aids
- to assist lack of dexterity
Pérez, J. E., Arrue, M., Valencia, X. and Moreno, L. (2014) Exploratory study of web
navigation strategies for users with physical disabilities. W4A ’14, article 20.
– CIRCULAR Cursor:
reduce accuracy required for clicking
– CROSS Cursor:
reduce target distance for pointing
3	
  /	
  12	
  
W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments
Laboratory of Human-Computer
Iinteraction for Special Needs
•  3 cursor variants:
– circular, cross & unassisted
•  2 websites used as stimuli:
– informational [discapnet.com] & institutional [gipuzkoa.eus]
•  2 kind of tasks:
– 4 searching tasks [2x2x3] & 48 target acquisition tasks [24x2x3] with each cursor variant
•  8 categories to rate each cursor variant (7 points Likert scale):
– learnable, rememberable, accurate, easy to use, effortless, natural, fun, and not frustrating
•  Rank cursor variants to conclude experiment:
– overall preferred option for Web browsing & for each of 8 categories
Experiment
- Outline
4	
  /	
  12	
  
W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments
Laboratory of Human-Computer
Iinteraction for Special Needs
Experiment
- Participants
•  15 subjects:
– 9 motion-impaired & 6 able-bodied
•  3 groups (based on pointing device used):
– 4 keyboard users [KU]
– 4 joystick & 1 trackball users [JU]
– 6 mouse users [MU]
•  Expert users with pointing device:
– years of experience & continuous use
5	
  /	
  12	
  
W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments
Laboratory of Human-Computer
Iinteraction for Special Needs
Results
- Learnable & Rememberable
①  “Rate how EASY TO LEARN to use the cursor variant was”
(1- very negative, 7- very positive)
§  Circular cursor highly rated by every user group.
§  Cross Cursor low results from JU and MU groups;
but highly rated by keyboard users.
②  “Rate how EASY TO REMEMBER to use the cursor variant was”
(1- very negative, 7- very positive)
§  Unassisted cursor obtained best results – expected.
§  Circular cursor & Cross cursor also highly rated
by all groups.
6	
  /	
  12	
  
W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments
Laboratory of Human-Computer
Iinteraction for Special Needs
Results
- Accurate & Easy to Use
③  “Rate how ACCURATE the cursor variant was”
(1- very negative, 7- very positive)
§  Circular cursor highest ratings by motor-impaired
(3 able-bodied also show preference).
§  Cross cursor specially highly rated by KU group.
§  Unassisted cursor negatively rated by several motor-impaired.
④  “Rate how EASY TO USE the cursor variant was”
(1- very negative, 7- very positive)
§  Circular cursor best rated by motor-impaired.
§  Cross cursor last ranking for JU and MU groups,
but first choice for 50% of keyboard users.
7	
  	
  /	
  12	
  
W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments
Laboratory of Human-Computer
Iinteraction for Special Needs
Results
- Effortless & Natural
⑥  “Rate how NATURAL to use the cursor variant was”
(1- very negative, 7- very positive)
§  Unassisted cursor highly rated by 3 groups.
§  Cross cursor last ranking for JU and MU groups,
but second choice for 50% of keyboard users.
⑤  “Rate how EFFORTLESS the cursor variant was”
(1- very negative, 7- very positive)
§  Circular cursor preferred for joystick & trackball users
(also very positively rated by mouse users).
§  Cross cursor preferred for keyboard users.
§  Unassisted cursor only preferred for mouse users.
8	
  /	
  12	
  
W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments
Laboratory of Human-Computer
Iinteraction for Special Needs
Results
- Fun & Not Frustrating
⑦  “Rate how FUN to use the cursor variant was”
(1- very negative, 7- very positive)
§  Similar mean values for variants and user groups.
§  Circular cursor highest ratings for the 3 user groups.
⑧  “Rate how NOT FRUSTRATING to use the cursor variant was”
(1- very negative, 7- very positive)
§  Both cursor enhancements very positively rated by each
aimed group (Circular cursor by JU group
& Cross cursor by KU group)
§  Circular & unassisted similar high rates from MU group.
§  Unassisted cursor most frustrating for 75% of KU group
& Cross cursor for 100% JU group.
9	
  /	
  12	
  
•  Motor-impaired participants mainly preferred one
of the two cursor variants proposed (7 out of 9) to
the unassisted cursor for Web browsing:
50% KU users è Cross cursor 1st
80% JU users è Circular cursor 1st
W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments
Laboratory of Human-Computer
Iinteraction for Special Needs
Results
- Overall Ranking
•  Opposing assessments depending on pointing
device user group (KU vs. JU):
100% JU è Cross cursor 3rd
25% KU è Circular cursor 1st
50% KU è Circular cursor 2nd
25% KU è Circular cursor 3rd
10	
  /	
  12	
  
W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments
Laboratory of Human-Computer
Iinteraction for Special Needs
Conclusions
ü  Usefulness & acceptance of both virtual aids by participants with lack of dexterity
(Circular cursor / Cross cursor – depending on pointing device)
ü  Importance of providing virtual aids for improving Web browsing to motor-impaired
q  Analyse additional users interaction data gathered along experiments
è study different performance indicators for each cursor variant
Future	
  Work	
  
11	
  /	
  12	
  
Laboratory of Human-Computer Iinteraction
for Special Needs
Thank you for your attention
Questions?
A Usability Evaluation of Two Virtual Aids
to Enhance Cursor Accessibility
for People with Motor Impairments
:	
  www.jeduardoperez.info	
  
:	
  @j_eduardoperez	
  
:	
  juaneduardo.perez@ehu.eus	
  April 12th 2016, Montreal (Canada)
Session 5: Non-Visual Access & Web Accessibility
The 13th Web for All Conference (W4A 2016)

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A Usability Evaluation of Two Virtual Aids to Enhance Cursor Accessibility for People with Motor Impairments

  • 1. Laboratory of Human-Computer Iinteraction for Special Needs J. Eduardo Pérez, Xabier Valencia, Myriam Arrue and Julio Abascal University of the Basque Country (UPV/EHU) A Usability Evaluation of Two Virtual Aids to Enhance Cursor Accessibility for People with Motor Impairments :  www.jeduardoperez.info   :  @j_eduardoperez   :  juaneduardo.perez@ehu.eus  April 12th 2016, Montreal (Canada) Session 5: Non-Visual Access & Web Accessibility The 13th Web for All Conference (W4A 2016)
  • 2. W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments Laboratory of Human-Computer Iinteraction for Special Needs Motivation •  Point & click fundamental actions for Web browsing > but challenging for dexterity impaired [Trewin, 2008] Trewin, S. and Pain, H. (1999) Keyboard and mouse errors due to motor disabilities. IJHCS 50(2), 109-144. Hwang, F., Keates, S., Langdon, P. and Clarkson, P.J. (2004) Mouse movements of motion-impaired users: a submovement analysis. ASSETS ’04, 102-109. Pérez, J. E., Arrue, M., Valencia, X. and Moreno, L. (2014) Exploratory study of web navigation strategies for users with physical disabilities. W4A ’14, article 20. •  Motion-impaired face problems when using standard input devices [Trewin, 1999] Have difficulties selecting targets on GUIs [Hwang, 2004] •  Similar difficulties for point & click using AT (keyboard, joystick and trackball) Heterogeneous behaviours depending on AT group [Pérez, 2014] – Joystick & trackball users è less accurate pointing – keyboard users è more affected by target distance Trewin, S. (2008) Physical Impairment. Web Accessibility: A Foundation for Research (Springer), 37-46. 2  /  12  
  • 3. W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments Laboratory of Human-Computer Iinteraction for Special Needs •  Two cursor virtual aids developed for web browsing assistance (based on assistive technology used to access the Web [Pérez, 2014]) Cursor Aids - to assist lack of dexterity Pérez, J. E., Arrue, M., Valencia, X. and Moreno, L. (2014) Exploratory study of web navigation strategies for users with physical disabilities. W4A ’14, article 20. – CIRCULAR Cursor: reduce accuracy required for clicking – CROSS Cursor: reduce target distance for pointing 3  /  12  
  • 4. W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments Laboratory of Human-Computer Iinteraction for Special Needs •  3 cursor variants: – circular, cross & unassisted •  2 websites used as stimuli: – informational [discapnet.com] & institutional [gipuzkoa.eus] •  2 kind of tasks: – 4 searching tasks [2x2x3] & 48 target acquisition tasks [24x2x3] with each cursor variant •  8 categories to rate each cursor variant (7 points Likert scale): – learnable, rememberable, accurate, easy to use, effortless, natural, fun, and not frustrating •  Rank cursor variants to conclude experiment: – overall preferred option for Web browsing & for each of 8 categories Experiment - Outline 4  /  12  
  • 5. W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments Laboratory of Human-Computer Iinteraction for Special Needs Experiment - Participants •  15 subjects: – 9 motion-impaired & 6 able-bodied •  3 groups (based on pointing device used): – 4 keyboard users [KU] – 4 joystick & 1 trackball users [JU] – 6 mouse users [MU] •  Expert users with pointing device: – years of experience & continuous use 5  /  12  
  • 6. W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments Laboratory of Human-Computer Iinteraction for Special Needs Results - Learnable & Rememberable ①  “Rate how EASY TO LEARN to use the cursor variant was” (1- very negative, 7- very positive) §  Circular cursor highly rated by every user group. §  Cross Cursor low results from JU and MU groups; but highly rated by keyboard users. ②  “Rate how EASY TO REMEMBER to use the cursor variant was” (1- very negative, 7- very positive) §  Unassisted cursor obtained best results – expected. §  Circular cursor & Cross cursor also highly rated by all groups. 6  /  12  
  • 7. W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments Laboratory of Human-Computer Iinteraction for Special Needs Results - Accurate & Easy to Use ③  “Rate how ACCURATE the cursor variant was” (1- very negative, 7- very positive) §  Circular cursor highest ratings by motor-impaired (3 able-bodied also show preference). §  Cross cursor specially highly rated by KU group. §  Unassisted cursor negatively rated by several motor-impaired. ④  “Rate how EASY TO USE the cursor variant was” (1- very negative, 7- very positive) §  Circular cursor best rated by motor-impaired. §  Cross cursor last ranking for JU and MU groups, but first choice for 50% of keyboard users. 7    /  12  
  • 8. W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments Laboratory of Human-Computer Iinteraction for Special Needs Results - Effortless & Natural ⑥  “Rate how NATURAL to use the cursor variant was” (1- very negative, 7- very positive) §  Unassisted cursor highly rated by 3 groups. §  Cross cursor last ranking for JU and MU groups, but second choice for 50% of keyboard users. ⑤  “Rate how EFFORTLESS the cursor variant was” (1- very negative, 7- very positive) §  Circular cursor preferred for joystick & trackball users (also very positively rated by mouse users). §  Cross cursor preferred for keyboard users. §  Unassisted cursor only preferred for mouse users. 8  /  12  
  • 9. W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments Laboratory of Human-Computer Iinteraction for Special Needs Results - Fun & Not Frustrating ⑦  “Rate how FUN to use the cursor variant was” (1- very negative, 7- very positive) §  Similar mean values for variants and user groups. §  Circular cursor highest ratings for the 3 user groups. ⑧  “Rate how NOT FRUSTRATING to use the cursor variant was” (1- very negative, 7- very positive) §  Both cursor enhancements very positively rated by each aimed group (Circular cursor by JU group & Cross cursor by KU group) §  Circular & unassisted similar high rates from MU group. §  Unassisted cursor most frustrating for 75% of KU group & Cross cursor for 100% JU group. 9  /  12  
  • 10. •  Motor-impaired participants mainly preferred one of the two cursor variants proposed (7 out of 9) to the unassisted cursor for Web browsing: 50% KU users è Cross cursor 1st 80% JU users è Circular cursor 1st W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments Laboratory of Human-Computer Iinteraction for Special Needs Results - Overall Ranking •  Opposing assessments depending on pointing device user group (KU vs. JU): 100% JU è Cross cursor 3rd 25% KU è Circular cursor 1st 50% KU è Circular cursor 2nd 25% KU è Circular cursor 3rd 10  /  12  
  • 11. W4A 2016A usability evaluation of two virtual aids to enhance cursor accessibility for people with motor impairments Laboratory of Human-Computer Iinteraction for Special Needs Conclusions ü  Usefulness & acceptance of both virtual aids by participants with lack of dexterity (Circular cursor / Cross cursor – depending on pointing device) ü  Importance of providing virtual aids for improving Web browsing to motor-impaired q  Analyse additional users interaction data gathered along experiments è study different performance indicators for each cursor variant Future  Work   11  /  12  
  • 12. Laboratory of Human-Computer Iinteraction for Special Needs Thank you for your attention Questions? A Usability Evaluation of Two Virtual Aids to Enhance Cursor Accessibility for People with Motor Impairments :  www.jeduardoperez.info   :  @j_eduardoperez   :  juaneduardo.perez@ehu.eus  April 12th 2016, Montreal (Canada) Session 5: Non-Visual Access & Web Accessibility The 13th Web for All Conference (W4A 2016)