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Dr Prem Jagyasi Chartered Marketing Consultant MD & CEO – ExHealth, Dubai HealthCare City, UAE Chief Strategy Officer - Medical Tourism Association, USA 1 Transforming National Brand into International Brand in  Medical Tourism  Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute withour prior approval
Emerging Medical Tourism Industry Driver & Lifecycle Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute withour prior approval
Medical Tourism Drivers & Factors Global Establishment of Quality Standards Increased Global Access, Affordable Transport Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval Increased demand for Cosmetic and Dental Procedures Increased demand for Medical & Surgical Procedures Acceptance by Employers & Health Plans Globalization of Workforces 3
Emerging Trends of Marketing in Medical Tourism  4 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
Developing Strong International rand in Medical Tourism  5 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
Create Strong Brand (Power of Perception) Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval BRAND DEVELOPMENT 6
Medical Tourism Objectives and Goals 7 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
Serving Target Market  8 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
Service & Price Policy Delivering Value 9 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
Understand value of Digital Marketing  10 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
Digital Marketing  Use Online Advertisements Use Search Engine Optimization Social Media and Marketing  11
Understand Perosnalized Care 12
Personalized Care for Islamic Patient Islamic Medicine Principle Islamic medical ethics Privacy & Sex Segregation Patient-Physician Social Interaction Hygiene Food & Diet Popular Practices and Religious Concerns Fasting Islamic Health Practice Newborn After Patient’s Death  13 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
Customer Satisfaction Vs Customer Delight  14 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
Marketing Tools 15 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
Communication & Promotional StrategiesBuilding Producer – Consumer  Relationship Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval Direct Relationship Consumer Provider 16
Marketing Tools 17 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
Medical Tourism Profit 18
Copyright / Disclaimer  The presentation is for congress purpose and related to medical tourism / global healthcare industry only. The presentation is for information purpose only. No material within this presentation may be copied, in any form, for public, private, or commercial use without prior  approval.   Sourced information in this presentation may  have copyright material of  respected owner. Healthcare for Islamic Patient is for information only. The presenter holds no responsibility/liability.  Do not upload on website. Please send email at prem@jagyasi.com for more details.  19 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute withour prior approval
Dr Prem Jagyasi Chartered Marketing Consultant MD & CEO – ExHealth, Dubai HealthCare City, UAE Chief Strategy Officer - Medical Tourism Association, USA 20 Transforming National Brand into International Brand in  Medical Tourism  Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute withour prior approval

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Transfering National Brand into International Brand in Medical Tourism by Dr Prem Jagyasi

  • 1. Dr Prem Jagyasi Chartered Marketing Consultant MD & CEO – ExHealth, Dubai HealthCare City, UAE Chief Strategy Officer - Medical Tourism Association, USA 1 Transforming National Brand into International Brand in Medical Tourism Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute withour prior approval
  • 2. Emerging Medical Tourism Industry Driver & Lifecycle Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute withour prior approval
  • 3. Medical Tourism Drivers & Factors Global Establishment of Quality Standards Increased Global Access, Affordable Transport Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval Increased demand for Cosmetic and Dental Procedures Increased demand for Medical & Surgical Procedures Acceptance by Employers & Health Plans Globalization of Workforces 3
  • 4. Emerging Trends of Marketing in Medical Tourism 4 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
  • 5. Developing Strong International rand in Medical Tourism 5 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
  • 6. Create Strong Brand (Power of Perception) Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval BRAND DEVELOPMENT 6
  • 7. Medical Tourism Objectives and Goals 7 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
  • 8. Serving Target Market 8 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
  • 9. Service & Price Policy Delivering Value 9 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
  • 10. Understand value of Digital Marketing 10 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
  • 11. Digital Marketing Use Online Advertisements Use Search Engine Optimization Social Media and Marketing 11
  • 13. Personalized Care for Islamic Patient Islamic Medicine Principle Islamic medical ethics Privacy & Sex Segregation Patient-Physician Social Interaction Hygiene Food & Diet Popular Practices and Religious Concerns Fasting Islamic Health Practice Newborn After Patient’s Death 13 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
  • 14. Customer Satisfaction Vs Customer Delight 14 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
  • 15. Marketing Tools 15 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
  • 16. Communication & Promotional StrategiesBuilding Producer – Consumer Relationship Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval Direct Relationship Consumer Provider 16
  • 17. Marketing Tools 17 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute without prior approval
  • 19. Copyright / Disclaimer The presentation is for congress purpose and related to medical tourism / global healthcare industry only. The presentation is for information purpose only. No material within this presentation may be copied, in any form, for public, private, or commercial use without prior approval. Sourced information in this presentation may have copyright material of respected owner. Healthcare for Islamic Patient is for information only. The presenter holds no responsibility/liability. Do not upload on website. Please send email at prem@jagyasi.com for more details. 19 Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute withour prior approval
  • 20. Dr Prem Jagyasi Chartered Marketing Consultant MD & CEO – ExHealth, Dubai HealthCare City, UAE Chief Strategy Officer - Medical Tourism Association, USA 20 Transforming National Brand into International Brand in Medical Tourism Presentation by Dr Prem Jagyasi - Do not Copy, amend or distribute withour prior approval

Notas del editor

  1. In the case of medical tourism related travel, there is sufficient evidence from past studies which indicates that perceptions of destinations and the value of medical solutions are positively correlated. Hence organizations must consider all these three factors before developing brand strategies.
  2. Sorry if you find my next few slide theoratical, but I need to explain basic marketing tools.
  3. There are several cornerstone concepts to remember when treating a Muslim or Arab patient. The material which I am going to present is for the information of all who are concerned with the medical, social and welfare needs of Muslims.However being non-muslim and with limited understanding about Islam, I do not in any was state that all information mentioned in my presentation is absolute relevant to Islamic beliefs. I strongly recommend further study & understanding for all providers.
  4. Though government communication mode is preferable mode, but I would still recommend several other modes of communications. Because, It is a great challenge to convince distant potential visitors. No matter how good relation you have with government & insurance organization you may still have to convince consumer that the quality of services provided are comparably better from his home country. Hence, building relationship between producer & consumer is very important. There are five basic communication modes.Having a representative office in consumers geographic place.Direct relationship is possible thanks to internet marketing, and word of mouth marketing. Otherwise producer has to utilize various channels to communicate with consumer. For example: