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Hertfordshire Programme
Delivery Approach to Public
Health
Embedding programme management in public health
delivery in Hertfordshire
Jim McManus
Director of Public Health
October 2013

www.hertsdirect.org
About this presentation
• This presentation outlines how we are building
mechanisms for programme management
approaches and a culture of programme
management in Herts County Council

• We are building a culture of project
management across our Directorate so we get
implementation quicker, better and more
consistent

• This means culture change, skills development
and a new approach to workforce
www.hertsdirect.org
Note...

• This does not mean we use or train everyone in
PRINCE, it means we use a common project
management approach and set of frameworks
and tools which are fit for purpose for what we
are doing, so a small project uses a lighter
touch set and a bigger project uses more

• Every public health project defines its scope,
implementation and outcomes both scientifically
and in project terms

www.hertsdirect.org
So

• Our obesity programme will seek to achieve a
halt in rise of reduction of obesity and hit the
public health outcomes framework

• In programme terms it is a programme of
projects which have timescales, outcomes and
deliverables and people accountable for
delivering them

www.hertsdirect.org
Art and Science

• Public Health is the art and science of the
organized efforts of society to improve and
protect the health of our residents.

• The science is what we need to do. Intelligence,
effectiveness, etc. Very important

• The art is how we get things done – project
management, commissioning, leadership,
influencing. The art is no less complex, no less
important and no less skilled than the science
www.hertsdirect.org
So how do we do this?

• Good strong “science”
• Good strong “art”
• Working together
• People who specialise in “science” can
understand the “art” and vice versa

• People certified, qualified, trained, developing
• Both types work together
• A framework for doing this across the Directorate
www.hertsdirect.org
Why
• New responsibilities in County Council and new
Public Health Strategy. We will not deliver this
without everyone working together effectively

• Good implementation is crucial to our success
• New Public Health Strategy
• Need to commission and deliver programmes
quickly

• Need robust delivery
• Need a culture for and mechanisms of turning
ideas into reality
www.hertsdirect.org
Our Public Health Strategy at a glance
OUR PURPOSE
to work together to improve the health and wellbeing of the people of
Hertfordshire, based on best practice and best evidence

OUR VISION:
A Healthy, Happy Hertfordshire: everyone in Hertfordshire is born healthy, and lives full, healthy
and happy lives. We compare well with England and every area in Hertfordshire compares well
against Hertfordshire

The
Public
Health
Outcomes
Framework
(the national
PHOF will
Help us measure
Our success)

WHAT WE WILL ACHIEVE WORKING FOR AND WITH OUT
POPULATION
(our strategic priorities: what we achieve for our County)

Priority 1:
Our
Populatio
n lives
Longer, H
ealthier
Lives

Building
Strong
Blocks
Leadership
For the
Public Health Family

Priority 2:
Our
Population
Starts Life
Healthy
and Stays
Healthy

Capable, Skille
d People

www.hertsdirect.org

Priority 3: We
narrow the
gap in life
expectancy
and health
between
most and
least healthy

Co-production
with citizens

Priority 4: We
protect our
communities
from harm
(chemical, biolo
gical, radiologic
al and
environmental)

Effective
Partnerships

HOW WE WILL WORK TOGETHER
(our strategic priorities: how we do it for
our County)

Priority 5:
We
understand
what’s
needed and
we do what
works

Evidence and
Knowledge
Driven

Priority 6: We
make public
health
everybody’s
business and
work together

Plan and
Deliver for
Localism

Making better use of behavioural sciences at individual, interpersonal, community and service levels

Whole
System
Approaches
We are using the strategy pyramid for all our
business. Project management approaches fit
Why do we
within this
Exist ?
Mission:

{

Values, what’s
important to us ?

Miss ?
Whyio
Vision: Where we want
n
to get to

Where/What do
we want to be?
How we want to
get there?

Strategy: How we want to get to the
vision

Implementation Plans : What we need to do in each area
of the business and for each topic

Individual Plans: My personal objectives and must dos

www.hertsdirect.org

What we
need to do!

What I
need to
do!
Conceptual Principles – what’s important to us

• Strong public health science – intelligence,
needs analysis, identifying what works

• Strong public health art – project management,
commissioning, contracting

• Delivery of public health at scale and pace to
improve population health

• This is embodied in our new public health
delivery model

www.hertsdirect.org
A key point about our delivery model

• If it doesn’t benefit our residents, why are we
doing it?

• If we do this right, we will get better delivery,

better value and better outcomes – we’ve
already seen this in Obesity and Health checks
– our first stabs at making this model work

www.hertsdirect.org
www.hertsdirect.org
Some points

• Understand what’s needed – science and
community intelligence working together

• Identify what works – science and citizen codesigning solution

• Good implementation – co-production project
management, commissioning

www.hertsdirect.org
A Commissioning Cycle

2. Identify
and Prioritise
Candidate
Interventions

4b
Get Others to
Commission

1.Assess
Population
Need

4a
Commission

5. Evaluate

www.hertsdirect.org

3. Whose
Lead?
A Commissioning Cycle with Project
Management

Project Management Will
Assess
Population
Need

www.hertsdirect.org

1.
2.
3.
4.
5.
6.
7.

Identify timescales
Identify data inputs
Identify deliverables
State leads
Clarify Resources
Make clear products
Make clear what we will get
A Commissioning Cycle with Project
Management

Identify and
Prioritise
Candidate
Interventions

www.hertsdirect.org

Project Management Will
1. State what is to be done during the
piece of work
2. State what we will have at end of it
3. Timescales
4. Resources needed to identify
interventions
5. State what we will not do
A Commissioning Cycle with Project
Management

Project Management Will
1.
2.
3.
4.
5.
6.

What is being commissioned
When
By whom
How
Products at end
What is not in scope

www.hertsdirect.org

Commission
A Commissioning Cycle with Project
Management

Project Management Will
1. Identify what evaluation will
and will not deliver
2. State timescales
3. State resources

Evaluate

www.hertsdirect.org
The Building blocks of public health delivery – the
four “engines” of our public health directorate
Needs Analysis and
Intelligence
JSNA,
Needs Assessments

Commissioning and
Contracting
Make, share or buy decision
Procure, commission, manage
providers

www.hertsdirect.org

Public Health Appraisal

Common
aims,
Variety of
skills

Consultants and specialists
advising on what works and on
implementation

Programme Management
Office
Four programme managers who
project manage implementation
The different skills blocks we use
Needs Analysis and
Intelligence
Analysts, PH scientist roles
who have project management
training

Commissioning and
Contracting
Commissioners (all qualified to
degree level in commissioning)
who have project management
training

www.hertsdirect.org

Public Health Appraisal

Leadership and
influencing
Skills

Consultants, Specialists, PH
Practitioners (all registered) who
have project management
training

Programme Management
Office
Certified project managers who
also get trained in public health
This means

• We want strong, skilled public health scientists
(analysts, consultants, specialists, practitioners) who are
registered in their fields and have leadership skills and
project management skills

• We want strong commissioners who are skilled in
commissioning and contracting etc and they have a
knowledge of public health and they have project
management skills

• We want strong project managers skilled and certified in
project management and they develop public health
skills and training

www.hertsdirect.org
This means every has a primary Competencey
Suite and supporting competencey suites
Needs Analysis and
Intelligence
Primary:
Analysis, Science, Leadership
Supporting: Project Mgt

Commissioning and
Contracting

Public Health Appraisal

•Matrix working
•Leading, Learni
ng and
Managing
self, others and
resources

Primary:
Commissioning, Influencing, Proje
ct Mgt
Supporting: PH Science

www.hertsdirect.org

Primary: PH Science, PH
Leadership, (PH Art)
Supporting: Project Mgt

Programme Management
Office
Primary: Project
Mgt, Influencing,Delivery
Supporting: PH Science
The Building blocks of public health delivery – the
four “engines” and the mechanisms for delivery
Needs Analysis and
Intelligence
JSNA,
Needs Assessments

Public Health Appraisal
Public Health
Commissioning
Board Monthly

Single Board
Commissioning and
overseeing whole
Contracting
programme
(Individual project
Make, share or buy decision
meetings e.g.
Procure, commission, manage obesity as needed)
providers

Consultants and specialists
advising on what works and on
implementation

Programme Management
Office
Four programme managers who
project manage implementation

Performance dashboard for whole directorate (every PH Commissioning Board)
Standard document suite (Project documents and tools)

www.hertsdirect.org
Every directorate member trained in project management using HCC approach
Our success so far using this framework

• Strategy – written and going through
programme

• Commissioning – 3 year programme scoped
and commissioning underway

• Obesity programme – commissioning already
underway

• Health checks – improvement already tangible
• New Projects – marketing, behavioural science,
learning and training all being project managed
www.hertsdirect.org

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Hertfordshire programme management approach to public health

  • 1. Hertfordshire Programme Delivery Approach to Public Health Embedding programme management in public health delivery in Hertfordshire Jim McManus Director of Public Health October 2013 www.hertsdirect.org
  • 2. About this presentation • This presentation outlines how we are building mechanisms for programme management approaches and a culture of programme management in Herts County Council • We are building a culture of project management across our Directorate so we get implementation quicker, better and more consistent • This means culture change, skills development and a new approach to workforce www.hertsdirect.org
  • 3. Note... • This does not mean we use or train everyone in PRINCE, it means we use a common project management approach and set of frameworks and tools which are fit for purpose for what we are doing, so a small project uses a lighter touch set and a bigger project uses more • Every public health project defines its scope, implementation and outcomes both scientifically and in project terms www.hertsdirect.org
  • 4. So • Our obesity programme will seek to achieve a halt in rise of reduction of obesity and hit the public health outcomes framework • In programme terms it is a programme of projects which have timescales, outcomes and deliverables and people accountable for delivering them www.hertsdirect.org
  • 5. Art and Science • Public Health is the art and science of the organized efforts of society to improve and protect the health of our residents. • The science is what we need to do. Intelligence, effectiveness, etc. Very important • The art is how we get things done – project management, commissioning, leadership, influencing. The art is no less complex, no less important and no less skilled than the science www.hertsdirect.org
  • 6. So how do we do this? • Good strong “science” • Good strong “art” • Working together • People who specialise in “science” can understand the “art” and vice versa • People certified, qualified, trained, developing • Both types work together • A framework for doing this across the Directorate www.hertsdirect.org
  • 7. Why • New responsibilities in County Council and new Public Health Strategy. We will not deliver this without everyone working together effectively • Good implementation is crucial to our success • New Public Health Strategy • Need to commission and deliver programmes quickly • Need robust delivery • Need a culture for and mechanisms of turning ideas into reality www.hertsdirect.org
  • 8. Our Public Health Strategy at a glance OUR PURPOSE to work together to improve the health and wellbeing of the people of Hertfordshire, based on best practice and best evidence OUR VISION: A Healthy, Happy Hertfordshire: everyone in Hertfordshire is born healthy, and lives full, healthy and happy lives. We compare well with England and every area in Hertfordshire compares well against Hertfordshire The Public Health Outcomes Framework (the national PHOF will Help us measure Our success) WHAT WE WILL ACHIEVE WORKING FOR AND WITH OUT POPULATION (our strategic priorities: what we achieve for our County) Priority 1: Our Populatio n lives Longer, H ealthier Lives Building Strong Blocks Leadership For the Public Health Family Priority 2: Our Population Starts Life Healthy and Stays Healthy Capable, Skille d People www.hertsdirect.org Priority 3: We narrow the gap in life expectancy and health between most and least healthy Co-production with citizens Priority 4: We protect our communities from harm (chemical, biolo gical, radiologic al and environmental) Effective Partnerships HOW WE WILL WORK TOGETHER (our strategic priorities: how we do it for our County) Priority 5: We understand what’s needed and we do what works Evidence and Knowledge Driven Priority 6: We make public health everybody’s business and work together Plan and Deliver for Localism Making better use of behavioural sciences at individual, interpersonal, community and service levels Whole System Approaches
  • 9. We are using the strategy pyramid for all our business. Project management approaches fit Why do we within this Exist ? Mission: { Values, what’s important to us ? Miss ? Whyio Vision: Where we want n to get to Where/What do we want to be? How we want to get there? Strategy: How we want to get to the vision Implementation Plans : What we need to do in each area of the business and for each topic Individual Plans: My personal objectives and must dos www.hertsdirect.org What we need to do! What I need to do!
  • 10. Conceptual Principles – what’s important to us • Strong public health science – intelligence, needs analysis, identifying what works • Strong public health art – project management, commissioning, contracting • Delivery of public health at scale and pace to improve population health • This is embodied in our new public health delivery model www.hertsdirect.org
  • 11. A key point about our delivery model • If it doesn’t benefit our residents, why are we doing it? • If we do this right, we will get better delivery, better value and better outcomes – we’ve already seen this in Obesity and Health checks – our first stabs at making this model work www.hertsdirect.org
  • 13. Some points • Understand what’s needed – science and community intelligence working together • Identify what works – science and citizen codesigning solution • Good implementation – co-production project management, commissioning www.hertsdirect.org
  • 14. A Commissioning Cycle 2. Identify and Prioritise Candidate Interventions 4b Get Others to Commission 1.Assess Population Need 4a Commission 5. Evaluate www.hertsdirect.org 3. Whose Lead?
  • 15. A Commissioning Cycle with Project Management Project Management Will Assess Population Need www.hertsdirect.org 1. 2. 3. 4. 5. 6. 7. Identify timescales Identify data inputs Identify deliverables State leads Clarify Resources Make clear products Make clear what we will get
  • 16. A Commissioning Cycle with Project Management Identify and Prioritise Candidate Interventions www.hertsdirect.org Project Management Will 1. State what is to be done during the piece of work 2. State what we will have at end of it 3. Timescales 4. Resources needed to identify interventions 5. State what we will not do
  • 17. A Commissioning Cycle with Project Management Project Management Will 1. 2. 3. 4. 5. 6. What is being commissioned When By whom How Products at end What is not in scope www.hertsdirect.org Commission
  • 18. A Commissioning Cycle with Project Management Project Management Will 1. Identify what evaluation will and will not deliver 2. State timescales 3. State resources Evaluate www.hertsdirect.org
  • 19. The Building blocks of public health delivery – the four “engines” of our public health directorate Needs Analysis and Intelligence JSNA, Needs Assessments Commissioning and Contracting Make, share or buy decision Procure, commission, manage providers www.hertsdirect.org Public Health Appraisal Common aims, Variety of skills Consultants and specialists advising on what works and on implementation Programme Management Office Four programme managers who project manage implementation
  • 20. The different skills blocks we use Needs Analysis and Intelligence Analysts, PH scientist roles who have project management training Commissioning and Contracting Commissioners (all qualified to degree level in commissioning) who have project management training www.hertsdirect.org Public Health Appraisal Leadership and influencing Skills Consultants, Specialists, PH Practitioners (all registered) who have project management training Programme Management Office Certified project managers who also get trained in public health
  • 21. This means • We want strong, skilled public health scientists (analysts, consultants, specialists, practitioners) who are registered in their fields and have leadership skills and project management skills • We want strong commissioners who are skilled in commissioning and contracting etc and they have a knowledge of public health and they have project management skills • We want strong project managers skilled and certified in project management and they develop public health skills and training www.hertsdirect.org
  • 22. This means every has a primary Competencey Suite and supporting competencey suites Needs Analysis and Intelligence Primary: Analysis, Science, Leadership Supporting: Project Mgt Commissioning and Contracting Public Health Appraisal •Matrix working •Leading, Learni ng and Managing self, others and resources Primary: Commissioning, Influencing, Proje ct Mgt Supporting: PH Science www.hertsdirect.org Primary: PH Science, PH Leadership, (PH Art) Supporting: Project Mgt Programme Management Office Primary: Project Mgt, Influencing,Delivery Supporting: PH Science
  • 23. The Building blocks of public health delivery – the four “engines” and the mechanisms for delivery Needs Analysis and Intelligence JSNA, Needs Assessments Public Health Appraisal Public Health Commissioning Board Monthly Single Board Commissioning and overseeing whole Contracting programme (Individual project Make, share or buy decision meetings e.g. Procure, commission, manage obesity as needed) providers Consultants and specialists advising on what works and on implementation Programme Management Office Four programme managers who project manage implementation Performance dashboard for whole directorate (every PH Commissioning Board) Standard document suite (Project documents and tools) www.hertsdirect.org Every directorate member trained in project management using HCC approach
  • 24. Our success so far using this framework • Strategy – written and going through programme • Commissioning – 3 year programme scoped and commissioning underway • Obesity programme – commissioning already underway • Health checks – improvement already tangible • New Projects – marketing, behavioural science, learning and training all being project managed www.hertsdirect.org