2. ToohardPROJECT SUCCESS….EASY?
No senior engagement
Nothinginitforme
Otherpriorities
Operational distractions
Outcomes intangible
Too hard to do
Loss of impetus
Not enough people
Politics
Budget constraints
Bigger things to worry about
It’s not the right thing
Conflicts of projectsNew business drivers
Poor procurement
Change of direction Third party failures
Cost/ time over-run
3. ARE WE MANAGING WITH THESE?
Hand Cranked reports
Disconnected processes
Lots of data no
integration…
Manual control
processes
Presentations - Execs | Service reviews | Projects Boards
Change Requests – Suppliers | Lists | outputs
Actions – Meetings | requests | progress reports
Operational Reports – Word | Excel
Escalations – Actions | Reports
Suppliers – Reports | Lists | Updates
... Low quality MI supported by disconnected, manual processes
4. How do we manage this complex environment?
Answer: a well-integrated, automated command and control system
Risk management
Issues and actions
Resource management
Timesheets & reports Data integration
Extra & transform
CSF & KPI module
Service credits module
Stakeholder tracking
Milestones and tasks Progress Reports
Suppliers Ops structure
Client Ops structure
Supplier Transformation
structure
Client Transformation structure
Multi-client contract structure
Cost & revenues mgmt.
User and roles mgmt
Scorecard & Dashboard
Stage gates
Strategy maps
Document mgmt CR/CCN engineRequest workflow
5. Execview lifecycle governance model
Project IS Performance Performance
• Strategic outcome
mapping
• Initiative prioritisation
(9/10)
• Transformation KPI
definition
• EFQM model
• Stakeholder and
business alignment
model
• Resource modelling
• Portfolio management
model
• On-line PIDs/definitions
• Initiative approval
gates/workflow
• PPM consolidation from
MSP/other tools
• Status and effectiveness
Tracking and reporting
• Work-flowed CR mgmt
• Multi-client, multi supplier
portal
• Work-flowed Changes
Requests processes
• Service reports
• Service improvement
plans (SIPs)
• Online service definitions
and SLAs
• Contract management
• Out the box best practice
SLAS and targets
• ITIL SM reports for HD, IM,
PM, CM etc
• IS Service mgmt reports
• Stakeholder reports
• Integration to
SupportWorks
• Customisable reporting
model
• Outcome maps linked
to risk, performance
and delivery
• Compliment/replace
complex MI/BI
solutions
• User customisable
scorecards
• Library of 50+ ‘topic
views’ drilldown
Prioritisation view
Strategy and outcomes maps Portfolio view
Critical milestones view
Corporate outcome scorecard
Benefits view
Major KPI and risk scorecard
IS summary scorecard reports
Portfolio effectiveness scorecard
Corporate change schedule
• Risk management system
and reporting
• Governance action and
status tracking
• Web Services/FTP /Excel
data/manual upload from
most data sources
Strategic outcome maps
Functional scorecards
Transformational scorecard
Strategy
Detailed reports
Outsourcing
Risk Metrics
6. Industry strength capability
• Project management
– PMI/PMP, PRINCE2, PMI, PMBOK, etc.
• Programme Management
– OGC Managing Successful Programmes
• Service Level Management
– ITIL v3 and SLAs
• Process Improvement
– Capability Maturity Model
– Lean, 6Sigma, Agile Methodologies
– Organisational Excellence
– EFQM Excellence Model
Lifting the capability of an organisation by providing template forms,
workflows & measures, around best practice methods
Reports
Templates
Processes
7. Benefits
• ONE VERSION OF THE TRUTH!
• Visibility on change and operational processes
• Helping every organisation raise their game!
Client Delight
• Support Executives, PMO & PM’s
• Manage change requests & request from clients
• QA functions, gateways & assurance reports
Process efficiency
• Easy to deploy, gives any kind of report
• 96% of PM’s said 2 Hrs training enough
• 75% of PM’s said more effective and efficient
Best practice
• Very strong acceptance by all
• Supports multiple groups, contractors, individuals
• Create PMO services. creating additional value
Ease of use
8. Benefits focus …..
“Helping every
organisation raise
their game through
faster change
delivery, lowering
cost and risk”
• Simplified best practice
• Strong community buy in
2. Reports driving rapid decisions
3. Use of governance reporting
Others focus on how to use their tool set
• Faster decisions = Faster Interventions
Unique training focus in 3 key areas
1. Governance for PMs and Sponsors
Combining the above gives a huge
reduction in costs, risks and delay
Do we recognise any of these? Life in the PMO never simple
If we don‘t change, then nothing changes....
Client with lots of their own clients – Land and expand, CSF Critical success factor,
Service Credit – Operational SLA’s
Official Government Compliance, EFQM European Foundation for Quality Management , ITIL v3 ITIL v3 is the third version of the Information Technology Infrastructure Library, a globally recognized collection of best practices for managing information technology