Social Learning in the Workplace

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Presentation to PACT Meeting, Minneapolis, 13 February 20145. [Links to references at http//c4lpt.co.uk/janes-articles-and-presentations/social-learning-in-the-workplace/

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Social Learning in the Workplace

  1. Social Learning in the Workplace Jane Hart PACT Meeting, 13 February 20151
  2. (c) C4LPT, 2015 @C4LPT C4LPT.co.uk ModernWorkplaceLearning.com
  3. What is social learning? What social learning takes place in the workplace? How can L&D can support social learning? What this means for you? 3
  4. Question:
 What do you understand 
 by the term “social learning” #MBE_PACT 4
  5. 5
  6. 6
  7. 7
  8. Does social media + learning = social learning ??? 8
  9. Social media can make learning 
 a more powerful experience 9
  10. Social learning doesn’t require the use of social media 10
  11. Use of social media tools doesn’t mean 
 social learning will take place 11
  12. 12
  13. 13
  14. 14
  15. 15
  16. 16
  17. People are building a trusted network of colleagues
 (aka PLN Personal Learning Network) 17
  18. People are using social tools to keep up to date with what is happening 
 in their industry or professional 18
  19. People are using social tools to solve ther own performance problems 19
  20. scheduled
 events structured directed Directed
 Social
 E-Learning Personal
 Social 
 Learning continuous unstructured on demand autonomous Encourage
 independent learning 20
  21. autonomy © C4LPT.co.uk
 v22 Nov 2014 “We can’t let people learn things on their own; they might learn the wrong things” “We can’t let people share things; they might give each other the wrong information” “In fast moving world, we can’t provide everything everyone needs to learn.” “Our organisation needs fresh thinking to thrive; we need people to bring the outside in”
  22. 22
  23. Network Discover Manage 
 information 
 overload Connect the dots Share 23
  24. Question:
 Which is the most important way 
 for YOU 
 to learn at work? #MBE_PACT 24
  25. 25
  26. scheduled
 events structured directed Directed
 Social
 E-Learning Personal
 Social 
 Learning continuous unstructured on demand autonomous Team
 Social 
 Learning Helping teams to learn from one another as they work 26 Encourage
 independent learning
  27. Help teams
 to share 27
  28. Help individuals
 to work out loud 28
  29. Help teams to be there for one another
 29
  30. scheduled
 events structured directed Directed
 Social
 Learning Personal
 Social 
 Learning continuous unstructured on demand autonomous Team
 Social 
 Learning Helping teams to learn from one another as they work Guided
 Social 
 Learning scheduled/ continuous semi-structured semi-autonomous Scaffolding a social learning experience 30 Directed
 Social
 E-Learning Directed
 Social
 E-Learning Encourage
 independent learning
  31. social social experiences not classroom experiences
  32. (c) C4LPT, 2015 activity stream
 supports conversation flow
  33. (c) C4LPT, 2015 Sunder Ramachandran @sundertrg asked me to help the 
 Pfizer Sales Team 
 in India 
 to use their iPads
 for training
  34. (c) C4LPT, 2015 Pfizer
 Sales Team India
 Kick-Off Meeting
  35. activities
  36. (c) C4LPT, 2015 Using mobiles devices 
 in training: 
 Activity Index
  37. (c) C4LPT, 2015 QR Code Activity
  38. (A)If you don’t already have QR Reader (or similar 
 app on your mobile device, install it. (If you do, help 
 others to find it on Apple Store or Google Play) (B)Use the QR Reader to scan the QR code below to take 
 you to the QRstuff site. (C)Either use your QR Reader or the 
 QRstuff site to create a QR code e.g. 
 for a website, email address, etc. 
 Then upload it in a tweet using 
 the hashtag #MBE_PACT (D)Take a look at some of the tweeted 
 QR codes. (E)With a partner or a group of people, think about how
 you might use QR codes in your work. Tweet your ideas, 
 using the hashtag #MBE_PACT
 QR code Activity
  39. (c) C4LPT, 2015 QR Code-based 
 Treasure Hunt “Treasure Hunt with QR code was a Fantabulous experience. We had several pit stops where different contents were assigned with QR codes. We could see all participants running around, scanning the codes with lot of excitement, enjoying every bit of it.”
  40. (c) C4LPT, 2015 Sunder’s 
 blog post: sundertg.tumblr.com
  41. (c) C4LPT, 2015 Individual: Do & Share • Reflect on some content - and share thoughts • Find out something/work on a challenge - and share results • Create something - and share it Group: Do & Share • Group brainstorm - have a groupthink about something 
 and produce a collective outcome • Co-create something - individually, as part of a collaborative resource • Collaborate - working together on something to produce 
 a collaborative outcome • Converse/discuss a topic together Types of Activity Classroom /O nline ~ Synchronicity ~ Technology
  42. content supports social
  43. role of learning guide
  44. relevant evaluation • final performance assessment(s) • self-evaluation • peer evaluation • manager evaluation Activity doesn’t equal learning (c) C4LPT, 2015
  45. 46
  46. Group of people who wanted
 to learn with and from one another Organisation that encouraged 
 supported and rewarded social learning and where there is respect for people social platform that enabled
 people remotely to connect, share (and learn) 47 success factors (c) C4LPT, 2015
  47. (c) C4LPT, 2015 Sunder’s 
 blog post
  48. Personal
 Social 
 Learning Team
 Social 
 Learning Guided
 Social 
 Learning LMS Social Platform / ESN Web Tools & Platforms 49 Directed
 Social
 E-Learning
  49. Question: 
 What new skills do you need to support social workplace learning? #MBE_PACT 50
  50. Social Learning is not something 
 you make others do 51
  51. Personal
 Social 
 Learning Team
 Social 
 Learning Guided
 Social 
 Learning Start by developing your own 
 social learning skills and that of your team 52 Directed
 Social
 E-Learning
  52. 53
  53. 54 This is the real 
 social learning
  54. 55 bit.ly/100tweeters
  55. Social media
 enables new ways of learning 
 (not enforces old ways of training) Social learning is not something 
 you make others do To help your organisation
 become a social company
 you need to “be social” yourself. 56

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