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Social
Media
2012
The 2012 Stats
The 2012 Stats
The 2012 Stats
The 2012 Stats
The 2012 Stats
HAS SM CHANGED
CONSUMER BEHAVIOUR?
HAS SM CHANGED
CONSUMER BEHAVIOUR?
News
HAS SM CHANGED
CONSUMER BEHAVIOUR?
News

Decide
HAS SM CHANGED
CONSUMER BEHAVIOUR?
News

Decide

Communicate
HAS SM CHANGED
CONSUMER BEHAVIOUR?
News

Decide

Communicate

Learn
HAS SM CHANGED
CONSUMER BEHAVIOUR?
News

Decide

Communicate

Learn

Play
so what is it to me and my
        business?
WHY SHOULD WE USE
  SOCIAL MEDIA?
WHY SHOULD WE USE
        SOCIAL MEDIA?

•To   listen
WHY SHOULD WE USE
        SOCIAL MEDIA?

•To   listen
•To   engage
WHY SHOULD WE USE
        SOCIAL MEDIA?

•To   listen
•To   engage
•To   respond
BUT WHY?
BUT WHY?
• Brand   image
BUT WHY?
• Brand   image
• Industry   image
BUT WHY?
• Brand   image
• Industry   image
• Attract   talent
BUT WHY?
• Brand   image
• Industry   image
• Attract   talent
•R   &D
BUT WHY?
• Brand   image
• Industry   image
• Attract   talent
•R   &D
• Generate    leads
BUT WHY?
• Brand   image          • Internal
                          communication
• Industry   image
• Attract   talent
•R   &D
• Generate    leads
BUT WHY?
• Brand   image          • Internal
                          communication
• Industry   image
                         • Reputation
• Attract   talent        management
•R   &D
• Generate    leads
BUT WHY?
• Brand   image          • Internal
                          communication
• Industry   image
                         • Reputation
• Attract   talent        management
•R   &D                  • PR
• Generate    leads
BUT WHY?
• Brand   image          • Internal
                          communication
• Industry   image
                         • Reputation
• Attract   talent        management
•R   &D                  • PR
• Generate    leads      • Marketing
DO YOU HAVE AN ACTION
        PLAN?
DO YOU HAVE AN ACTION
          PLAN?
• Make   a start
DO YOU HAVE AN ACTION
           PLAN?
• Make   a start

• Put   a plan in place
DO YOU HAVE AN ACTION
           PLAN?
• Make   a start

• Put   a plan in place

• Have   a goal in mind
DO YOU HAVE AN ACTION
           PLAN?
• Make   a start

• Put   a plan in place

• Have   a goal in mind

• Implement, measure,
 adjust and implement
 again!
INTERACTIVECONCEPTS.CO.ZA
  JAPIE@INTERACTIVECONCEPTS.CO.ZA
           TWITTER: @JAPIES

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IPSA presentation, March 2012

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