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Telecom API Processes
Wednesday 8th October 2014
What is an API?
•  http://www.telco.com/api.php?action=remove_friction
APIs reduce business friction by making it easy for software systems to work together
using existing well understood web technology that any IT person can understand
Diameter signaling
is dark and full of
terrors.
The Lord of Light
must consume all
standards
engineers.
VoLTE interop is
dark and full of
terrors.
The Lord of Light
must consume all
standards
engineers.
RCS is dark and
full of terrors.
The Lord of Light
must consume all
standards
engineers.
There is nothing new under the sun.
So let’s see if this problem has already been solved.
Copy what’s already there and working
•  Simple REST JSON
•  Security OAuth
•  Governance RBAC
•  Certification
•  Architecture SOA
•  Process Automation
•  Service Management Interface
Copy what’s already there and working
•  Simple REST JSON
•  Security OAuth
•  Governance RBAC
•  Certification
•  Architecture SOA
•  Process Automation
•  Service Management Interface
Hybrid
Enterprise
ResourcesApplications
Users /
Admin
(Product
Groups)
Copy what’s already there and working
•  Simple REST JSON
•  Security OAuth
•  Governance RBAC
•  Certification
•  Architecture SOA
•  Process Automation
•  Service Management Interface
Copy what’s already there and working
•  Simple REST JSON
•  Security OAuth
•  Governance RBAC
•  Certification
•  Architecture SOA
•  Process Automation
•  Service Management Interface
Copy what’s already there and working
•  Simple REST JSON
•  Security OAuth
•  Governance RBAC
•  Certification
•  Architecture SOA
•  Process Automation
•  Service Management Interface
Amazon 2002
•  1) All teams will henceforth expose their data and functionality through service
interfaces.
•  2) Teams must communicate with each other through these interfaces.
•  3) There will be no other form of interprocess communication allowed: no direct
linking, no direct reads of another team’s data store, no shared-memory model,
no back-doors whatsoever. The only communication allowed is via service
interface calls over the network.
•  4) It doesn’t matter what technology they use. HTTP, Corba, Pubsub, custom
protocols — doesn’t matter. Bezos doesn’t care.
•  5) All service interfaces, without exception, must be designed from the ground
up to be externalizable. That is to say, the team must plan and design to be able
to expose the interface to developers in the outside world. No exceptions.
•  6) Anyone who doesn’t do this will be fired.
Copy what’s already there and working
•  Simple REST JSON
•  Security OAuth
•  Governance RBAC
•  Certification
•  Architecture SOA
•  Process Automation
•  Service Management Interface
Defining what is meant by Telecom App DeveloperRevenue
Product
Internal Telco Developers
Partner Developers
Telecom App Developers
Mobile App Developers
Long Tail Developers
This Is A More Accurate RepresentationRevenue
Product
Internal Telco Developers
Partner Developers
Telecom App Developers
Mobile App Developers
Long Tail Developers
DIY versus PartnerRevenue
Product
DIY
Partners
Customers
Customers
Services
“Most men would rather deny a hard truth than face it.”
Make Telecoms an Essential Spice for every Business Recipe
Uber
Revolution
Communications is Core to On-demand Services
Page 38
Do more VAS!
Go-to-Market is Critical, and a Critical Telco Value
Customers
Selling Services
Selling
Capabilities
Internal
Partners
External
Telco
Telco GTM
This is the biggest process gap we face
$100B Ecosystem!
Grassroots of the Industry
Now for Some Group Therapy

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Processes and Telecom APIs

  • 2. What is an API? •  http://www.telco.com/api.php?action=remove_friction APIs reduce business friction by making it easy for software systems to work together using existing well understood web technology that any IT person can understand
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. Diameter signaling is dark and full of terrors. The Lord of Light must consume all standards engineers.
  • 9. VoLTE interop is dark and full of terrors. The Lord of Light must consume all standards engineers.
  • 10. RCS is dark and full of terrors. The Lord of Light must consume all standards engineers.
  • 11.
  • 12. There is nothing new under the sun. So let’s see if this problem has already been solved.
  • 13.
  • 14. Copy what’s already there and working •  Simple REST JSON •  Security OAuth •  Governance RBAC •  Certification •  Architecture SOA •  Process Automation •  Service Management Interface
  • 15.
  • 16.
  • 17. Copy what’s already there and working •  Simple REST JSON •  Security OAuth •  Governance RBAC •  Certification •  Architecture SOA •  Process Automation •  Service Management Interface
  • 18.
  • 20.
  • 21. Copy what’s already there and working •  Simple REST JSON •  Security OAuth •  Governance RBAC •  Certification •  Architecture SOA •  Process Automation •  Service Management Interface
  • 22.
  • 23. Copy what’s already there and working •  Simple REST JSON •  Security OAuth •  Governance RBAC •  Certification •  Architecture SOA •  Process Automation •  Service Management Interface
  • 24.
  • 25. Copy what’s already there and working •  Simple REST JSON •  Security OAuth •  Governance RBAC •  Certification •  Architecture SOA •  Process Automation •  Service Management Interface
  • 26. Amazon 2002 •  1) All teams will henceforth expose their data and functionality through service interfaces. •  2) Teams must communicate with each other through these interfaces. •  3) There will be no other form of interprocess communication allowed: no direct linking, no direct reads of another team’s data store, no shared-memory model, no back-doors whatsoever. The only communication allowed is via service interface calls over the network. •  4) It doesn’t matter what technology they use. HTTP, Corba, Pubsub, custom protocols — doesn’t matter. Bezos doesn’t care. •  5) All service interfaces, without exception, must be designed from the ground up to be externalizable. That is to say, the team must plan and design to be able to expose the interface to developers in the outside world. No exceptions. •  6) Anyone who doesn’t do this will be fired.
  • 27. Copy what’s already there and working •  Simple REST JSON •  Security OAuth •  Governance RBAC •  Certification •  Architecture SOA •  Process Automation •  Service Management Interface
  • 28.
  • 29.
  • 30.
  • 31. Defining what is meant by Telecom App DeveloperRevenue Product Internal Telco Developers Partner Developers Telecom App Developers Mobile App Developers Long Tail Developers
  • 32. This Is A More Accurate RepresentationRevenue Product Internal Telco Developers Partner Developers Telecom App Developers Mobile App Developers Long Tail Developers
  • 35. “Most men would rather deny a hard truth than face it.”
  • 36. Make Telecoms an Essential Spice for every Business Recipe
  • 38. Communications is Core to On-demand Services Page 38
  • 40. Go-to-Market is Critical, and a Critical Telco Value Customers Selling Services Selling Capabilities Internal Partners External Telco Telco GTM This is the biggest process gap we face
  • 42. Grassroots of the Industry
  • 43. Now for Some Group Therapy