1. Jasmine Henry
HCI 5103
August 30, 2013
What is HCI
and How Can
a Project
Manager Use
it?

2. CrossTraining
• Cross-Training
between
informational
sciences and
application
domain2
Improvement
• The Relentless
Pursuit of
Improvement2
SolutionDesign
• Model
Formulation
• System
Development
• System
Deployment
• Study of
Effects2
What is Healthcare Informatics?
“the effective uses of…data, information, and knowledge for scientific inquiry,
problem solving and decision making, motivated by efforts to improve human health.”
–Kulikowsi, et al1
Friedman’s HCI Definitions2

3. HCI is the Application of Knowledge, Data, and Information
Informatics
Knowledge
InformationData
Improve Health Care Quality
• Reduce Errors
• Improve Communication
Improved Health Care Cost
• Reduce Estimated $750 billion in Waste Annually3
• Improve Efficiency & Accuracy
Improved Health Care Access4
• Telemedicine/Telehealth
• Remote Patient Monitoring
HCI Goals

4. “a project is a temporary endeavor undertaken to create a unique
product, service or result.”- Project Manager’s Body of Knowledge
(PMBOK)5
What is a Project?
Inherently Temporary
Created to Achieve a Unique Goal
Focused on a Specific Outcome, Deliverable, or Capability
Require Schedule, Resources, and Scope
How I Will Use HCI as a Project Manager

5. “project management is the application of
knowledge, skills, tools, and techniques to
project activities to meet the project
requirements.”- PMBOK5
PM Process Overview:
1. Identify Requirements
2. Address Needs, Concerns & Expectations
3. Balance Competing Project Constraints:
• Scope, Quality, Schedule, Budget, Resources,
and Risk
Overview of Project Management
Project
Management
General
Management
Special
Knowledge
Supporting
Disciplines

6. • Friedman’s Tower of Achievement2
How do PM and HCI Processes Stack Up?
• PMBOK’s 5 Process Groups5
Closing
Monitoring & Controlling
Execution
Planning & Design
Initiation
Study of Effects
System Deployment
System Development
Model Formulation

7. Selected PM Competencies and Health IT 5,6
“Timely and
appropriate
generation,
collection,
distribution,
and storage of
project
information.”6
Communications
Implementing
policies,
measures and
initiatives to
ensure project
objectives are
met
Quality
Ensuring
projects
include all
required
elements for
success and
compliance
Scope
Utilizing
management
science to
organize,
manage and
lead the
project team
Human Resource
Management
Identifying,
unifying and
coordinating
interests
Integration

8. “Cross-training also enables communications…making it possible for
the cross-trained person to promote important modes of
collaboration.” – Friedman2
• Improve communication between stakeholders.
• Facilitate greater collaboration in product design.
• Leverage professional perspective of end user.
• Utilize basic literacy in medical literature in relentless quest for improvement.
HCI Training Enables Communication

9. • Perform sophisticated problem
analysis in light of data, information
and knowledge.
• Participate in designing scalable
solutions with knowledge of HIS.
• Leverage knowledge of human-
technology interactions in QA process
design and testing.
• Apply understanding of clinical
workflows for improved product and
outcomes.
• Incorporate impact assessment into
project planning
HCI Training Enables Impact
Image credit: Shritte

10. 1. Kulikowsi, C., E., Currie, et al. (2012). Definition of biomedical informatics and specification of core
competencies for graduate education in the discipline. Journal of the American Medical Informatics
Association, 19, 931-938.
2. Friedman C. (2012) What Informatics Is and Isn’t. American Medical Informatics Association., 0, 1-3.
3. (2012). Best care at lower cost: The Path to Continuously Learning Health Care in America. Washington
DC: Institute of Medicine.
4. LeRouge, C., & Deo Leo, G. (2010). Health informatics forums for health information systems scholars.
Communications of the Association for Information Systems, 27, 99-112.
5. (2008). Project manager's body of knowledge. (4th ed.). Newton Square, PA: Project Management
Institute, Inc.
6. Department of Health and Human Services, Office of the National Coordinator for Health Information
Technology. (2010). Project management: Resources and strategies for the state hie program
References
Questions?