Jay Cross helps people work and live smarter.
Jay is the Johnny Appleseed of informal learning. He wrote the book on it. He was the first person to use the term eLearning on the web. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix.
A champion of informal learning and systems thinking, Jay's calling is to help people improve their satisfaction in life and performance on the job (they're not unrelated). His philosophies on the power of informal learning and net-work have fundamentally changed the world of learning in organizations.
Jay co-authored the landmark book Implementing eLearni
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