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COMPANY AND MARKETING STRATEGY
Jayita Sengupta
COMPANY AND MARKETING STRATEGY
Companywide Strategic Planning: Defining Marketing’s Role
Designing the Business Portfolio Planning Marketing: Partnering to Build Customer
Relationships
Measuring and Managing Return on
Marketing InvestmentManaging the Marketing Effort
Marketing Strategy and the
Marketing Mix
Strategic Planning
Strategic planning is the process of
developing and maintaining a strategic fit
between the organization’s goals and
capabilities and its changing marketing
opportunities
COMPANYWIDE STRATEGIC PLANNING
Steps in Strategic Planning –
Defining the
Company Mission
Setting company
objectives
and goals
Designing the
business portfolio
Planning Marketing and
other functional strategies
Corporate Level
Business unit, product, and market Level
COMPANYWIDE STRATEGIC PLANNING
Defining a Market-Oriented Mission –
• The mission statement is the organization’s
purpose, what it wants to accomplish in the
larger environment
• Market-oriented mission statement defines the
business in terms of satisfying basic customer
needs
COMPANYWIDE STRATEGIC PLANNING
Setting Company Objectives and Goals –
• Build profitable customer
relationships
• Invest in research
• Improve profits
Business objectives
• Increase market share
• Create local partnerships
• Increase promotion
Marketing objectives
COMPANYWIDE STRATEGIC PLANNING
Designing the Business Portfolio –
The business portfolio is the collection of businesses and products that make up the company
Portfolio analysis is a major activity in strategic planning whereby management evaluates the products and
businesses that make up the company
Analyzing the Current Business Portfolio –
Strategic business units can be
• Company division
• Product line within a division
• Single product or brand
COMPANYWIDE STRATEGIC PLANNING
Analyzing the Current Business Portfolio –
Identify key businesses
(strategic business units, or
SBUs) that make up the
company
Assess the attractiveness of
its various SBUs
Decide how much support
each SBU deserves
COMPANYWIDE STRATEGIC PLANNING
Developing Strategies for Growth and Downsizing Product
/ Market Expansion Grid Strategies –
Market
Penetration
Market
Development
DiversificationProduct
Development
Market penetration is a
growth strategy increasing
sales to current market
segments without
changing the product
Market development is
a growth strategy that
identifies and develops
new market segments
for current products
Product development is a
growth strategy that offers
new or modified products to
existing market segments
Diversification is a growth
strategy through starting up
or acquiring businesses
outside the company’s
current products and
markets
COMPANYWIDE STRATEGIC PLANNING
Developing Strategies for Growth and Downsizing –
Downsizing is the reduction of the business portfolio by eliminating products or business units that are not
profitable or that no longer fit the company’s overall strategy
Marketing Strategy
and the Marketing Mix
MARKETING STRATEGY AND THE MARKETING MIX
Customer-Driven Marketing Strategy –
A
B
Market segmentation is the division of a market into distinct
groups of buyers who have different needs, characteristics, or
behavior and who might require separate products or marketing mixes
Market segment is a group of consumers who respond in a similar way to
a given set of marketing efforts
MARKETING STRATEGY AND THE MARKETING MIX
Customer-Centered Marketing Strategy –
Market targeting is the process of evaluating each market segment’s attractiveness
and selecting one or more segments to enter
Market positioning is the arranging for a product to occupy a clear, distinctive, and
desirable place relative to competing products in the minds of the target consumer
A
B
MARKETING STRATEGY AND THE MARKETING MIX
Developing an Integrated Marketing Mix –
Marketing Mix Price
Promoti
on
Place
Product
Target Customers
Variety, Quality, Design, Features, Brand, Services
Intended Positioning
List Price, Discount, Allowances,
Credit Terms
Channels, Coverage, Locations, Inventory
Advertising, Personal Selling,
Sales promotion, Public relations
Managing the Marketing Effort
MANAGING THE MARKETING EFFORT
Managing the Marketing Effort –
Analysis
Planning
Develop strategic plan
Planning
Develop marketing plan
Implementation
Carry out the pan
Control
Measure results
Control
Evaluate results
Control
Take corrective action
MANAGING THE MARKETING EFFORT
Managing the Marketing Effort –
Opportunities
Strengths
Threats
Weaknesses
Internal
External
Positive Negative
Internal capabilities that may
help a company reach its
objectives
External factors that the
company may be able to
exploit to its advantage
Internal limitations that may
interfere with a company's
ability to achieve its objectives
Current and emerging external
factors that may challenge the
company's performance
MANAGING THE MARKETING EFFORT
Market Planning—Parts of a Marketing Plan –
Executive summary
Threats and opportunities Objective and issues
Action programs Budgets Controls
Marketing situation
Marketing strategy
Marketing Implementation
Implementing is the process that turns
marketing plans into marketing actions to
accomplish strategic marketing objectives
• Successful implementation depends
on how well the company blends its
people, organizational structure,
decision and reward system, and
company culture into a cohesive
action plan that supports its strategies
Marketing Department Organization –
MANAGING THE MARKETING EFFORT
Market or customer
management
Product
management
Geographic
organization
Functional
organization
Marketing Control –
• Controlling is the measurement and evaluation of results and the taking of corrective action as needed to
ensure the objectives are achieved.
• Operating control
• Strategic control
MANAGING THE MARKETING EFFORT
Return on Marketing Investment (Marketing ROI) –
Return on marketing investment (Marketing ROI) is the net return from a marketing investment divided by the
costs of the marketing investment. Marketing ROI provides a measurement of the profits generated by
investments in marketing activities.
MANAGING THE MARKETING EFFORT
Thank you

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Marketing strategy

  • 1. COMPANY AND MARKETING STRATEGY Jayita Sengupta
  • 2. COMPANY AND MARKETING STRATEGY Companywide Strategic Planning: Defining Marketing’s Role Designing the Business Portfolio Planning Marketing: Partnering to Build Customer Relationships Measuring and Managing Return on Marketing InvestmentManaging the Marketing Effort Marketing Strategy and the Marketing Mix
  • 3. Strategic Planning Strategic planning is the process of developing and maintaining a strategic fit between the organization’s goals and capabilities and its changing marketing opportunities
  • 4. COMPANYWIDE STRATEGIC PLANNING Steps in Strategic Planning – Defining the Company Mission Setting company objectives and goals Designing the business portfolio Planning Marketing and other functional strategies Corporate Level Business unit, product, and market Level
  • 5. COMPANYWIDE STRATEGIC PLANNING Defining a Market-Oriented Mission – • The mission statement is the organization’s purpose, what it wants to accomplish in the larger environment • Market-oriented mission statement defines the business in terms of satisfying basic customer needs
  • 6. COMPANYWIDE STRATEGIC PLANNING Setting Company Objectives and Goals – • Build profitable customer relationships • Invest in research • Improve profits Business objectives • Increase market share • Create local partnerships • Increase promotion Marketing objectives
  • 7. COMPANYWIDE STRATEGIC PLANNING Designing the Business Portfolio – The business portfolio is the collection of businesses and products that make up the company Portfolio analysis is a major activity in strategic planning whereby management evaluates the products and businesses that make up the company Analyzing the Current Business Portfolio – Strategic business units can be • Company division • Product line within a division • Single product or brand
  • 8. COMPANYWIDE STRATEGIC PLANNING Analyzing the Current Business Portfolio – Identify key businesses (strategic business units, or SBUs) that make up the company Assess the attractiveness of its various SBUs Decide how much support each SBU deserves
  • 9. COMPANYWIDE STRATEGIC PLANNING Developing Strategies for Growth and Downsizing Product / Market Expansion Grid Strategies – Market Penetration Market Development DiversificationProduct Development Market penetration is a growth strategy increasing sales to current market segments without changing the product Market development is a growth strategy that identifies and develops new market segments for current products Product development is a growth strategy that offers new or modified products to existing market segments Diversification is a growth strategy through starting up or acquiring businesses outside the company’s current products and markets
  • 10. COMPANYWIDE STRATEGIC PLANNING Developing Strategies for Growth and Downsizing – Downsizing is the reduction of the business portfolio by eliminating products or business units that are not profitable or that no longer fit the company’s overall strategy
  • 11. Marketing Strategy and the Marketing Mix
  • 12. MARKETING STRATEGY AND THE MARKETING MIX Customer-Driven Marketing Strategy – A B Market segmentation is the division of a market into distinct groups of buyers who have different needs, characteristics, or behavior and who might require separate products or marketing mixes Market segment is a group of consumers who respond in a similar way to a given set of marketing efforts
  • 13. MARKETING STRATEGY AND THE MARKETING MIX Customer-Centered Marketing Strategy – Market targeting is the process of evaluating each market segment’s attractiveness and selecting one or more segments to enter Market positioning is the arranging for a product to occupy a clear, distinctive, and desirable place relative to competing products in the minds of the target consumer A B
  • 14. MARKETING STRATEGY AND THE MARKETING MIX Developing an Integrated Marketing Mix – Marketing Mix Price Promoti on Place Product Target Customers Variety, Quality, Design, Features, Brand, Services Intended Positioning List Price, Discount, Allowances, Credit Terms Channels, Coverage, Locations, Inventory Advertising, Personal Selling, Sales promotion, Public relations
  • 16. MANAGING THE MARKETING EFFORT Managing the Marketing Effort – Analysis Planning Develop strategic plan Planning Develop marketing plan Implementation Carry out the pan Control Measure results Control Evaluate results Control Take corrective action
  • 17. MANAGING THE MARKETING EFFORT Managing the Marketing Effort – Opportunities Strengths Threats Weaknesses Internal External Positive Negative Internal capabilities that may help a company reach its objectives External factors that the company may be able to exploit to its advantage Internal limitations that may interfere with a company's ability to achieve its objectives Current and emerging external factors that may challenge the company's performance
  • 18. MANAGING THE MARKETING EFFORT Market Planning—Parts of a Marketing Plan – Executive summary Threats and opportunities Objective and issues Action programs Budgets Controls Marketing situation Marketing strategy
  • 19. Marketing Implementation Implementing is the process that turns marketing plans into marketing actions to accomplish strategic marketing objectives • Successful implementation depends on how well the company blends its people, organizational structure, decision and reward system, and company culture into a cohesive action plan that supports its strategies
  • 20. Marketing Department Organization – MANAGING THE MARKETING EFFORT Market or customer management Product management Geographic organization Functional organization
  • 21. Marketing Control – • Controlling is the measurement and evaluation of results and the taking of corrective action as needed to ensure the objectives are achieved. • Operating control • Strategic control MANAGING THE MARKETING EFFORT
  • 22. Return on Marketing Investment (Marketing ROI) – Return on marketing investment (Marketing ROI) is the net return from a marketing investment divided by the costs of the marketing investment. Marketing ROI provides a measurement of the profits generated by investments in marketing activities. MANAGING THE MARKETING EFFORT