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Team "Going South" COML/ORGL 504 Collaborative Project

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Jessica Beckendorf
Jessica Beckendorf

Graduate Collaborative Team Project. Discusses "Going South" case study in Conrad and Poole's (2005) book, Strategic Organizational Communication.

EducaciónEmpresarialesTecnología
1 de 21
“ Going South” Case Study
Presenters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Presenters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MEXCO’s Business Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(Conrad and Poole, 2005)
USAHP's Initial Reorganizing Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Active Management System Preventative Maintenance ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MEXCO Employees' Reaction to USAHP's Reorganization
USAHP's  New Approach to Reduce Employee Resistance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(Conrad and Poole, 2005)
What Happened? (The Heart of the Matter) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Cross-Cultural
Cross-Cultural Communication Defined ,[object Object],[object Object],Help organizations better manage people from other cultures or areas of the globe? or Act as a continual process of getting “everyone, regardless of background, values, or interests, to sing together in a harmonious chorus, and to sing predetermined notes” (Conrad and Poole, 2005, p. 385)
Intercultural Communication Ethics ,[object Object],[object Object],[object Object],[object Object]
Intercultural Communication Ethics ,[object Object],[object Object],[object Object]
What Should Have Happened? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why is it important? ,[object Object],[object Object],[object Object]
Risks of Ignoring ,[object Object],[object Object],[object Object]
Key Issues and Challenges to Consider ,[object Object],[object Object],[object Object],[object Object]
Additional Resources to Explore ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions for the Class ,[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Team "Going South" COML/ORGL 504 Collaborative Project

  • 1. “ Going South” Case Study
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Notas del editor

  1. Was the main issue for USAHP one of dealing with worker resistance? Or was it the workers' attitudes toward resistance? Since the issues of resistance and worker attitudes toward resistance stem from cross-cultural misunderstandings, the heart of the matter is one of cross-cultural differences that were ignored.  For example, the changes enacted did not consider the values and cultural norms of the workers and their relationship with the neighboring province - another culture foreign to the workers.