John Vaughan's most recent resume (08/16/2014) I apologize that the hyperlinks on all but the last page don't work. This is an unfortunate artifact of SlideShare. Please visit the resume on my website http://www.jcvtcs.com/JohnVaughanResume.html for a truly interactive experience.

1. John Vaughan
115 Minnehaha Blvd, Lake Hiawatha, NJ 07034 website: http://www.jcvtcs.com
Voice: 973.265.4684 email: jcvaughan@jcvtcs.com
1
It’s dynamic: Click a link in the resume to open the appropriate page on My website
Summary
I am looking for senior position that allows me to integrate and exercise
the full extent of my experience, talent and skills, preferably as the
champion for the User/Customer Experience practice.
Seasoned Senior Interactive Architect and Leader of User Experience Design,
Usability, and Documentation teams at Fortune 500 companies. Very strong financial,
transactional and workflow. Implement UX process at team and enterprise level.
Mentor, advocate and motivate across disciplines. Often called upon to provide
consultation and guidance at the executive level.
I offer a unique combination of business understanding, technical acumen, creative talent and strategic
insight. Adaptable, innovative and insightful, I "hit the ground running" and excel in a challenging
environment.
Value
Strategic UX consultation to
management level stakeholders
Usability resource at level of the Team,
the Group, and the Enterprise
Educate, evangelize, collaborate
programmers, marketing, creative
Click to pop up a window that allows you to tour
my online portfolio by domain and topic.
UxP Tasks
Prototyping & Modeling, Information Architecture, Process (Agile), Mobile, Social, Best
Practices, human factors, GUI design, business requirements, workflow, customer centricity,
templates, wireframes, stylesheets, behaviors, heuristics, style guides, preferences, personas,
training, responsive design, content strategy, storyboarding, online help, site evaluation,
accessibility, stakeholder liaison (business, technical, marketing), taxonomies & categories
Software & Platforms
HTML5, CSS3, Stylesheets, SharePoint, jQuery, DreamWeaver, Fireworks, Photoshop, MS
Word templates, Javascript, XML, dotNET, ASP, JSP, JSF, PowerPoint, UNIX shell,
Responsive

2. John Vaughan
115 Minnehaha Blvd, Lake Hiawatha, NJ 07034 website: http://www.jcvtcs.com
Voice: 973.265.4684 email: jcvaughan@jcvtcs.com
2
Professional Experience
Apr 2014
May 2014
Barclays Bank
Dashboard, KPI’s, “big data” analysis, and overview solutions for mission-critical legal
compliance software application
Jul 2013
Feb 2014
HP Curran Appraisals
Workflow and process-oriented redesign of customer-facing B2C service w/ focus on
underlying business process
May 2013
Jul 2013
MuayThai Chinnarach
This Thai kickboxing martial arts (“the Art of Eight Limbs”) training camp website really
needed a makeover: navigation, business enablement, mobile capability.
Sep 2012
Feb 2013
Karmak
Usability analysis and design for a suite of business solution productsoriented to the
commercial transportation (trucking) industry. In-depth customer engagement, “best
practices”, integration & migration solutions
Jul 2012
Aug 2012
NBC Universal
Usability design for complex "heavy lifting" workflow application used by power
stakeholders for analyzing Nielsen market data
Dec 2011
Feb 2012
Grey Group - Pradaxa
Bring creative and Marketing group up to speed on UX. Focus on mobilesite, content
strategy, customer acquisition paths, integration ofsocial networking.
Sep 2011
Nov 2011
Informa Investment Solutions
UX, IA, UI design and branded packaging of Informa's wealth management product
suite, which are marketed as "white label" services to Blue Chip financial clients. Target:
integration of brand styling, evangelize “best practices” standards, implement responsive
design.
Jun 2011
Jul 2011
United Healthcare
Guide content strategy in redesigning Employer, Broker and Member websites. UX
leadership, templates, and techniques: Content Inventory, Heuristic Analysis, Taxonomy,
Solutions Matrix and Staff Mentoring.

3. John Vaughan
115 Minnehaha Blvd, Lake Hiawatha, NJ 07034 website: http://www.jcvtcs.com
Voice: 973.265.4684 email: jcvaughan@jcvtcs.com
3
Mar 2011
May 2011
KPMG
Perform a “CSS Cleanup” on KPMG’s existing public site, with a focus on information
architecture, best practices, accessibility standards, terminology, code-cleansing, integration
with SharePoint, and process.
Feb 2011
Mar 2011
Lead-Free Kids
Merkley +Partners asked us to guide their redesign this public-facing self-service health
site, a partnership between the EPA and the Ad Council. Satisfaction: Delivered
Clients 2007 - 2010
5 mo Information Builders customer-facing Template and Customizable Styling System
5 mo Chubb Insurance enterprise workflow and portal integration
4 mo Bell Labs (Alcatel) enterprise-oriented social networking and collaboration
2 mo Ingersoll-Rand enterprise-wide intranets based on SharePoint
2 mo Queens College Migrate institutional website to SharePoint
1 mo Mercedes-Benz customer-centric sales support for "point of sale"
2 mo Sealed Air portaled B2B and B2C site
8 mo US Military Academy West Point university library website
6 mo Allied North America national corporate intranet on SharePoint
1 mo Cap Gemini Content Strategy solutions & modeling
3 mo The Hartford wealth management for high net worth audience
3 mo Prudential Insurance new private label product, point of sale
2 mo Advertising Database advertising contact management
Clients 1998 - 2006
 SCANA
 Business Edge
Solutions
 Conchango
 ABN-AMRO
 The NIA Group
 Schoolnet
 Standard & Poors
 Credit Suisse
 Bunge Global Markets
 Kyocera/Mita
 City of New York
 Deutsche Bank
 Ernst & Young
 BT&R
 PostalWorks
 AT&T Labs
 Sumitomo Bank
 CD-Now
 NBC Market Research
 NAA / ESA

4. John Vaughan
115 Minnehaha Blvd, Lake Hiawatha, NJ 07034 website: http://www.jcvtcs.com
Voice: 973.265.4684 email: jcvaughan@jcvtcs.com
4
Staff Positions
Dec 2001
Jul 2002
Staff: Morgan Stanley Equity Research, Lead Interface Design
Usability champion and interaction design architect for flagship Equity ResearchLink client-
facing equity research website. Liaise to Business Unit. Enterprise-wide standards team.
Jan 2000
Feb 2001
Staff: Immersant (Bowne), Senior Interactive Architect
Lead "human factors" expert, usability analyst and interaction designer at this corporate-
oriented internet service bureau design shop. Highest performance bonus for attracting
and satisfying corporate clients.
May 1997
Jan 1998
Staff: Dow Jones Markets, Interface & Documentation Manager
Supervised user experience and documentation practice for e-commerce Transactions
Development Group (TDG). Primary client contact in developing all aspects of UI design.
Management consultation.
Feb 1994
Jan 1997
Staff: Instinet (Reuters), Lead Information Architect
UX Design expert for the online stock trading and portfolio management and software
development groups across the enterprise, oversaw compliance with Reuters performance
standards, implemented enterprise-wide Intranet. Management consultation.
Established and successfully operated The Communication Studio Inc one of the first user
interface design / usability service bureaus in the country. Some of my early clients:
AT&T, Autozone, Bank of America, BBDO, Booz-Allen & Hamilton, Chase, Citibank, CSPI, Dun & Bradstreet,
IBM, IBM Marketing, Indiana University, Information Industry Assoc., NBC, Nynex, Pacific Bell, Prime Computer,
Sony, Texas Instruments, SportsTicker, WETA
Education
New York University Master's degree in Interactive Telecommunications Program Scholarship;
one of first graduates of the program
MIT Technical courses in animation and video; active with the Media Lab
Boston University Master's degree in Educational Media / Instructional TV Residency at
WGBH New Video Workshop; educational merit scholarship
Tufts University BA in History : Projects in video, media, and communications; self-directed
studies in light & color; Naval ROTC and work scholarships
State Art School Oslo, Norway : Courses in graphic arts, sculpture and color theory