Presentation connecting innovative knowledge management practices at NASA and building an open data ecosystem with Data.gov.

1. Driving Innovation with
Open Data and Knowledge Sharing
Jeanne Holm
Evangelist, Data.gov
August 17, 2013

2. Change is Happening…
2

3. What Will You Do?
3

4. People
People  Knowledge  Problems
The Times They Are A’Changing
4

5. Generations Share
Differently
• 1930-50’s era generation
– Focus on society
– Friendships are forged through adversity
• 1960-70’s era generation
– Focus on community
– Friendships forged through identification with a cause
• 1980-90’s era generation
– Focus on the individual
– Friendships forged through individual goal accomplishment
• 2000’s era generation
– Focus on common interests
– Friendships are created or thrive virtually…
5

6. Trust and Reciprocity
• Trust can be built on
• Personal experience
• “I know you”
• Shared experience
• “We both worked on the
same project”
• Transfer of trust
• “We know the same person
who trusts us”
• Shared values
• “We agree to operate by the
same rules”
6

7. The Learning Journey
7

8. Creating an Opportunity
• Knowledge management activities provide the
chance to look across an organization, regardless
of boundaries, and find opportunities to make a
difference…
NASA’s Knowledge Management goal
Knowledge management is getting the right information to the right
people at the right time, and helping people create knowledge and
share and act upon information in ways that will measurably improve
the performance of an organization and its partners.
8

9. Why Is KM Critical to NASA?
• We are constantly challenged to document and integrate
our lessons learned to effectively manage the risk involved
in space exploration and human space flight
• By its nature, NASA’s employees have specialized
knowledge
• The workforce in the Agency is aging
• Our goal is to share knowledge with each other and with
the public
9

10. The Situation: Critical Knowledge is
Locked in Employees’ Heads
Content
Documents
Drawings
Reports
20%
People
Employee knowledge
Know-how
Skills
Experience
80%
63% of
employees
complain of the
difficulty in
accessing
undocumented
knowledge as a
major problem
10

11. KM Critical Success Factors
Training,
Services,
Strategic Tools
Supporting
Services
Culture
Knowledge
Management
Access Methods,
Building Blocks,
Standards,
Service Bases
IT
Infrastructure
Ownership,
Sharing and Use,
Incentives and Rewards
Knowledge
Architecture
Knowledge Resources,
Repositories, Content,
Context, Directories,
Interoperability
11

12. Key Areas for NASA’s KM Strategy
Sustain NASA’s knowledge across
missions and generations
Identify and capture the information that
exists across the Agency
Help people find, organize, and share
the knowledge we already have
Efficiently manage NASA’s knowledge
resources
• Increase collaboration and to facilitate
knowledge creation and sharing
– Develop techniques and tools to enable
teams and communities to collaborate
across the barriers of time and space
12

13. 13

14. Communities for Collaboration
14

15. Finding NASA Experts
15

16. Learning Process Occurs Behind All Components: Embed lessons into tools and communities
Center Lessons Learned
Expertise
Locator
Interagency/Aerospace
Lessons Learned
NASA Lessons Learned
NASA
Community Portals
Collaborative Tools
Competency
Management
System
Exploration Systems
Project Environment
Metasearch
Feedback
Document and Data Repositories
Advanced
Engineering
Tools
Training
Policies and
Procedures
Feedback
Responsibility Areas
NASA Engineering Network—Blue
Agency Resources—Green
16

17. Knowledge Management Roadmap
Modeling Expert Knowledge
Capturing Knowledge
Integrating Distributed Knowledge
Sharing Knowledge
• Adaptive knowledge infrastructure
is in place
• Knowledge resources identified
and shared appropriately
• Timely knowledge gets to the right
person to make decisions
• Intelligent tools for authoring
through archiving
• Cohesive knowledge development
between NASA, its partners, and
customers
• Instrument design is semi-automatic
based on knowledge repositories
• Mission software auto-instantiates
based on unique mission parameters
• KM principals are part of culture and
supported by layered COTS products
• Remote data management allows
spacecraft to self-command
Enables seamless integration of
systems throughout the world
and with robotic spacecraft
Enables sharing of essential
knowledge to complete
Agency tasks
• MarsNet
• Mars Exploration Rovers
• Space Interferometry Mission
2003
2007
• Knowledge gathered anyplace
from hand-held devices using
standard formats on interplanetary
Internet
• Expert systems on spacecraft
analyze and upload data
• Autonomous agents operate
across existing sensor and
telemetry products
• Industry and academia supply
spacecraft parts based on
collaborative designs derived from
NASA’s knowledge system
• Systems model experts’ patterns
and behaviors to gather
knowledge implicitly
• Seamless knowledge exchange
with robotic explorers
• Planetary explorers contribute to
their successor’s design from
experience and synthesis
• Knowledge systems collaborate
with experts for new research
Enables real-time capture of tacit
knowledge from experts on
Earth and in permanent
outposts
Enables capture of knowledge at the
point of origin, human or robotic,
without invasive technology
•
•
•
•
• Interstellar missions
• Permanent lunar and
Martian colonies
Mars robotic outposts
Comet Nucleus Sample Return
Saturn Ring Observer
Terrestrial Planet Finder
• Europa Lander/Submersible
• Titan Organics: Lander/Aerobot
• Neptune Orbiter/Triton Observer
2010
2025

18. Defining the Competitive Edge
• Historically, innovation and breakthrough ideas and
technologies occur at the edges and boundaries of
networks
• Thomas Kuhn’s The Structure of Scientific
Revolutions describes such radical innovation as a
paradigm shift
– Astronomy: Ptolemy to Copernicus
– Biology: Creation to Darwinian evolution
– Politics: English monarchy to Magna Carta
• Where will your innovation occur?
18

20. 20

21. 21

22. 22

23. 23

24. 24

25. 25

26. 26

27. 27

29. Our Modes of Communication
Keep Changing
• YouTube is now second largest
search engine in the world
• 1.5 million pieces of content
shared daily on Facebook
• 250 million visitors each month
to YouTube and Facebook
• Mobile devices will be world’s
primary connection tool to the
Internet in 2020
29

30. Citizens and Businesses Need…
• Government to provide more and
better information for
– Transparency
– Economic growth
– Education and learning
30

31. Why Do Agencies
Share Data?
• Meet regulatory compliance
• Better communicate with citizens and
stakeholders
31

32. Why Do Countries Share Data?
• Create new economic development
• Kickstart innovation
32

33. Releasing and using
open data is about
empowering people to
make better decisions
33

34. Open Government Initiative
• Transparency promotes
accountability
• Participation allows
people to contribute ideas
• Collaboration encourages
cooperation within
government and with
industry
34

35. Presidential Executive Order
35

36. Project Open Data
• Open source
government policy,
technical guidance,
and software
• Citizen contributions
to policy, code, and
content
• http://project-opendata.github.io/
36

37. Data.gov
• Provides instant access
to ~400,000 datasets in
easy to use formats
• Contributions from 172
agencies, UN, and World
Bank
• Encourage development
of innovative applications
• Drive innovation and
knowledge use across
the globe
37

38. Stories Around Open Data
http://alpha.data.gov
38

39. Creating the Open Data
Community
Open Data is
an Ecosystem
39

40. Creating a Data Ecosystem
1. Gather data
–
from many places and give it freely
2. Connect the community
–
to collaborate through social media, events,
and platforms
3. Provide an infrastructure
–
built on standards and interoperability
4. Encourage technology developers
–
to create apps, maps, and visualizations
that empower people’s choices
5. Gather more data
–
and connect more people
“A Strategy for American
Innovation” published
September 2009
40

41. Open Communities
Community
Developers
Safety
✓
Energy
✓
Health
✓
Law
✓
Education
✓
Ocean
✓
Manufacturing
✓
Business
✓
Ethics
✓
States
✓
Counties
✓
Cities
✓
Agriculture
✓
✓
+ many more…
41

42. Creating Community
• Communities are public-facing
spaces that present data,
information, and subject matter
knowledge about a single topic
from many organizations in one
place
– The topics for communities can be
chosen based on priorities from the
public, departments based on their
mission, or issues of national
importance
42

43. Creating a Shared Vision
• These questions help to guide early discussions
1. Vision: What will the community connection and collaboration
look like in the future?
2. Leaders: Who will help to lead the community?
3. Participants: Who will participate?
4. Outcome: What are the expected outcomes, metrics, and
measurements that will show success? How will this
community work to improve the lives of citizens?
5. Functionality: What types of activities will be conducted on the
site (forums, blogs, wikis, ranking, rating, challenges, or apps)?
6. Content: What content should be displayed
7. Interactivity: What ways will the community interact with the
leaders, with each other, and with the public?
43

44. Agriculture Drives Innovation
and Saves Lives
• Food.Data.gov connects
farmers with innovators,
industry, academia, and
governments around the
world
• Coordinated with the G8
and African leaders
Farmers’ Markets
iCow
44

45. Data.gov for the Economy
• NOAA’s data helped build
weather-related business
• When the Department of
Defense released satellite
data…private industry
created affordable GPS
devices!
• Together these open data
services empower $100B
data-driven industries
45

46. Helping Others
Through a Disaster
46

47. Japanese Tsunami, Earthquake,
and Radiation Monitoring
Data and
apps from
EPA via
Data.gov
47

48. Hurricane Sandy
Early warnings save lives
700,000 downloads of a
transportation app using
data from Data.gov
48

49. Crowdsourcing Data
49

50. USAID Food Security Challenge
• Kat Townsend at USAID had a
great idea
– Develop apps to increase food
security
– “Crowdsourcing the questions
and crowdsourcing the
solutions”
– Three Ideation Jams  Code-athon and a Data Palooza
– 10,000 data entries corrected
with 145 volunteers in 16 hours
with 85% accuracy
– http://idea.usaid.gov/g8
50

51. 51

52. http://www.usaid.gov/results-and-data/progress-data/data/dca
Map at: http://storymaps.esri.com/stories/usaidcredit/
52

53. Creating a MultiBillion Dollar
Industry
53

54. Weather Underground
• Severe weather
warnings allow people to
react appropriately to
threats
• Internationalization:
MeteoAlarm (EUMetNet)
• Need shared models
and standards
• www.wunderground.com
54

55. Have you ever
saved a life?
55

56. What if you could
help save 7,000,000
lives?
56

57. iTriage
57

58. Easy to Find Data
58

59. The Power of Visualizations
59

60. Powered Through Advanced
Technologies
• Provides developers tools and raw
data formats to develop new
capabilities
• Partnership with
– W3C: eGov Community Group +
activities, standards, and
recommendations
– RPI for research in semantic web and
open linked data
• Data hosted in the cloud
• Open source platform
• Builds on ontologies developed in
specific areas
60

61. US Open Government Action Plan
• In September 2011, President
Obama announced at the UN
General Assembly…
– Contribute Data.gov as a platform
(Government of India and the U.S.)
– Foster communities on Data.gov
• Health, energy, and law plus new
communities in education, research
and development, and public safety
• In September 2012, President
Obama reported these actions
delivered
61

62. Open Government Platform (OGPL)
• Open source co-developed by Governments
of India, US, and Canada
• Data.gov is running on OGPL (as is India,
Ghana, and more in development)
• Coordinating with open data providers,
platforms, W3C, World Bank, CKAN, and
open source developers worldwide
• Public comments and tracker on Github
• Drupal and CKAN operational code available
• Email, Github, Facebook, Drupal.org, and
Twitter for discussion
– https://github.com/opengovtplatform
– http://www.opengovplatform.org
62

63. US Open Data at
Cities, Counties, and States
63

64. A Global
Movement Has
Begun to Provide
Transparency and
Democratization
of Data
Don’t see your site?
Update via @usdatagov
64

65. The Path Ahead
•
•
•
•
Bring data up and out of government to the public
Make data accessible and linked
Create communities to understand and apply data
Connect and collaborate with small businesses,
industry, and academia to drive innovation
• Continue to develop OGPL with community
development
• Share with others to understand global issues
We need to securely architect our systems
for interoperability and openness from conception.
—Digital Government
65

66. Let’s work together to set the
data free!
www.Data.Gov
@usdatagov
66