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Art	
  of	
  the	
  W ingman	
  for	
  Business	
  is	
  dedicated	
  to	
  the	
  businesswomen	
  and	
  businessmen	
  who	
  seek	
  greatness	
  beyond	
  their	
  own	
  
and	
  find	
  their	
  successes	
  through	
  helping	
  others	
  succeed.	
  The	
  Business	
  Wingman	
  follows	
  the	
  path	
  of	
  the	
  selfless	
  person.	
  

	
  

Dealing	
  with	
  the	
  Team’s	
  Weak	
  Link	
  

	
  
Key	
  Points	
  
• Everyone	
  has	
  strengths	
  and	
  weaknesses,	
  learn	
  what	
  they	
  are	
  
• Offer	
  them	
  the	
  opportunity	
  to	
  succeed,	
  but	
  allow	
  them	
  to	
  fail	
  
• Build	
  a	
  culture	
  of	
  collaboration,	
  the	
  weak	
  link	
  will	
  self-­‐identify	
  
	
  
In	
  every	
  team	
  in	
  every	
  business,	
  there	
  is	
  always	
  that	
  one	
  person	
  who	
  either	
  is	
  the	
  
low	
  performer	
  or	
  is	
  perceived	
  as	
  the	
  weak	
  link	
  of	
  the	
  team.	
  But,	
  what	
  do	
  we	
  mean	
  
by	
  weak	
  link?	
  Here	
  are	
  some	
  possible	
  characteristics	
  that	
  may	
  fit	
  the	
  description:	
  
• Is	
  always	
  finishing	
  projects	
  after	
  the	
  agreed	
  upon	
  due	
  date	
  
• Is	
  never	
  fully	
  completing	
  projects	
  and	
  needs	
  others	
  to	
  help	
  him/her	
  finish	
  
• Needs	
  frequent	
  explanations	
  of	
  ideas	
  and	
  concepts	
  that	
  the	
  rest	
  of	
  the	
  team	
  is	
  
familiar	
  and	
  well	
  versed	
  in	
  
• Needs	
  hand	
  holding	
  on	
  starting	
  projects	
  or	
  organizing	
  thoughts	
  
• Needs	
  constant	
  motivation	
  to	
  perform	
  at	
  work	
  
• Needs	
  to	
  be	
  asked	
  to	
  join	
  in	
  on	
  team	
  sessions,	
  meetings,	
  and	
  outings	
  
	
  

	
  

	
  
As	
  the	
  Business	
  Wingman,	
  you	
  are	
  tasked	
  with	
  supporting	
  your	
  team	
  and	
  ensuring	
  
that	
  there	
  is	
  collaboration	
  and	
  motivation	
  across	
  each	
  of	
  the	
  members	
  of	
  the	
  team.	
  A	
  
happy	
  and	
  unified	
  team	
  is	
  a	
  high	
  performing	
  team	
  and	
  you	
  are	
  the	
  enabler	
  of	
  that.	
  	
  
	
  
Now,	
  before	
  we	
  go	
  ahead	
  and	
  make	
  judgment	
  on	
  individual	
  members	
  of	
  our	
  team	
  
and	
  begin	
  pointing	
  fingers,	
  let’s	
  first	
  take	
  the	
  optimistic	
  approach	
  and	
  try	
  to	
  
understand	
  this	
  weak	
  link’s	
  behavior	
  and	
  what	
  could	
  be	
  at	
  the	
  root	
  of	
  it.	
  Ultimately,	
  
we	
  want	
  to	
  determine	
  whether	
  their	
  actions	
  truly	
  define	
  a	
  weakness	
  in	
  skill	
  or	
  
aptitude	
  (relevant	
  to	
  the	
  job	
  role)	
  or	
  whether	
  this	
  is	
  just	
  a	
  recent	
  behavior	
  that	
  is	
  the	
  
byproduct	
  of	
  some	
  lack	
  of	
  motivation	
  by	
  management.	
  Because	
  management	
  trusts	
  
the	
  team	
  to	
  consistently	
  perform	
  at	
  a	
  high	
  level,	
  the	
  last	
  thing	
  you	
  want	
  to	
  do	
  is	
  to	
  
start	
  complaining	
  to	
  management	
  about	
  this	
  person	
  and	
  draw	
  negative	
  attention	
  to	
  
your	
  team;	
  thus	
  opening	
  a	
  can	
  of	
  worms.	
  
	
  
So	
  let’s	
  start	
  to	
  break	
  down	
  some	
  of	
  these	
  behaviors	
  and	
  try	
  to	
  rationalize	
  each	
  and	
  
identify	
  the	
  root	
  cause.	
  And	
  by	
  using	
  this	
  strategy,	
  we	
  can	
  then	
  make	
  an	
  educated	
  
and	
  rationalized	
  decision	
  before	
  we	
  take	
  any	
  actions	
  and	
  make	
  this	
  public	
  to	
  
management.	
  
	
  
1) Everyone	
  has	
  strengths	
  and	
  weaknesses,	
  learn	
  what	
  they	
  are	
  
If	
  you	
  carry	
  the	
  assumption	
  that	
  everyone	
  excels	
  in	
  what	
  you	
  do	
  and	
  thinks	
  like	
  you,	
  
then	
  you	
  are	
  destined	
  for	
  failure	
  and	
  will	
  never	
  get	
  it.	
  Everyone	
  is	
  different,	
  
everyone	
  thinks	
  differently,	
  and	
  everyone	
  is	
  unique	
  in	
  his	
  or	
  her	
  strengths	
  and	
  
weaknesses.	
  Don’t	
  just	
  accept	
  that	
  this	
  person	
  is	
  the	
  weak	
  link;	
  maybe	
  you	
  will	
  learn	
  
that	
  he/she	
  is	
  misplaced	
  in	
  the	
  business	
  and	
  that	
  their	
  strengths	
  are	
  not	
  being	
  
utilized	
  by	
  the	
  team.	
  
	
  
As	
  the	
  Business	
  Wingman,	
  you	
  are	
  essential	
  to	
  that	
  team	
  as	
  the	
  one	
  with	
  strengths	
  
like:	
  activator,	
  relator,	
  achiever,	
  responsibility,	
  strategic,	
  includer,	
  positivity,	
  or	
  any	
  
strength	
  necessary	
  for	
  helping	
  to	
  drive	
  the	
  success	
  of	
  the	
  team.	
  A	
  good	
  way	
  to	
  catch	
  
up	
  on	
  the	
  list	
  of	
  strengths	
  is	
  to	
  reference	
  Now,	
  Discover	
  your	
  Strengths	
  by	
  Clifton.	
  
	
  
Wikipedia	
  definition:	
  Now,	
  Discover	
  Your	
  Strengths,	
  Clifton	
  
The	
  theory	
  behind	
  the	
  book	
  is	
  that	
  each	
  adult	
  individual	
  possesses	
  a	
  
certain	
   number	
   of	
   fixed	
   universal	
   personal-­‐character	
   attributes,	
  
defined	
   by	
   the	
   authors	
   as	
   "Personal	
   Themes"	
   which	
   in	
   combination	
  
effect	
   the	
   individuals	
   tendency	
   to	
   develop	
   certain	
   skills	
   more	
   easily	
  
and	
  excel	
  in	
  certain	
  fields	
  while	
  failing	
  in	
  others.	
  
	
  
The	
   authors	
   claim	
   that	
   by	
   identifying	
   the	
   individual	
   strength	
   of	
   the	
  
members	
   of	
   the	
   organization,	
   its	
   members	
   can	
   be	
   utilized	
   in	
   more	
  
suiting	
  positions,	
  hence	
  developing	
  the	
  required	
  skills	
  easily,	
  helping	
  
to	
  reduce	
  turnover,	
  improve	
  employee	
  morale	
  and	
  the	
  organization's	
  
overall	
  performance.	
  
	
  
By	
  identify	
  and	
  learning	
  the	
  strengths	
  and	
  weaknesses	
  of	
  your	
  team	
  and	
  the	
  weak	
  
link,	
  you	
  can	
  better	
  determine	
  if	
  he/she	
  truly	
  is	
  the	
  weak	
  link.	
  You	
  may	
  also	
  discover	
  
that	
  his/her	
  strengths	
  really	
  don’t	
  apply	
  to	
  your	
  team	
  or	
  that	
  they	
  will	
  never	
  have	
  
the	
  opportunity	
  to	
  succeed	
  in	
  your	
  team	
  environment	
  because	
  they	
  naturally	
  focus	
  
on	
  areas	
  of	
  the	
  business	
  that	
  just	
  don’t	
  apply	
  to	
  your	
  team.	
  Either	
  way,	
  this	
  should	
  
be	
  a	
  great	
  gauge	
  for	
  you	
  and	
  help	
  you	
  with	
  defining	
  your	
  next	
  actions.	
  
	
  
2) Offer	
  them	
  the	
  opportunity	
  to	
  succeed,	
  but	
  allow	
  them	
  to	
  fail	
  
Every	
  once	
  in	
  a	
  while,	
  a	
  team	
  member	
  will	
  be	
  at	
  fault	
  and	
  create	
  an	
  action	
  that	
  really	
  
turns	
  out	
  to	
  be	
  detrimental	
  to	
  the	
  team’s	
  revenue	
  or	
  key	
  customer	
  relationship	
  or	
  
something	
  where	
  they	
  know	
  that	
  they	
  did	
  something	
  wrong.	
  But	
  many	
  times,	
  a	
  team	
  
manager	
  will	
  be	
  sure	
  to	
  help	
  to	
  cover	
  that	
  mistake	
  and	
  make	
  sure	
  that	
  the	
  team	
  
member	
  never	
  fails.	
  But	
  in	
  this	
  situation,	
  where	
  we	
  are	
  looking	
  to	
  identify	
  and	
  deal	
  
with	
  a	
  team’s	
  weak	
  link,	
  and	
  we	
  must	
  be	
  sure	
  to	
  allow	
  our	
  members	
  to	
  fail	
  from	
  
their	
  poorly	
  thought	
  out	
  actions.	
  
	
  
As	
  the	
  Business	
  Wingman,	
  you’re	
  chartered	
  with	
  the	
  success	
  of	
  the	
  team,	
  and	
  you	
  
must	
  ensure	
  that	
  the	
  team	
  dynamic	
  is	
  not	
  soiled	
  with	
  distrust	
  in	
  the	
  team.	
  It	
  seems	
  
like	
  a	
  trivial	
  situation	
  but	
  you	
  must	
  be	
  there	
  to	
  support	
  your	
  team	
  and	
  open	
  
opportunities	
  for	
  them	
  to	
  look	
  like	
  rock	
  stars,	
  but	
  	
  
	
  
	
  
3) Build	
  a	
  culture	
  of	
  collaboration,	
  the	
  weak	
  link	
  will	
  self-­‐identify	
  
In	
  this	
  situation,	
  you	
  are	
  embracing	
  the	
  team	
  dynamics	
  and	
  the	
  strengths	
  of	
  your	
  
team	
  to	
  self-­‐identify	
  any	
  weaknesses	
  that	
  the	
  individual	
  may	
  have.	
  In	
  this	
  scenario	
  
you	
  are	
  encouraging	
  your	
  team	
  to	
  work	
  together	
  utilize	
  each	
  other’s	
  strengths	
  to	
  
accomplish	
  tasks.	
  During	
  these	
  collaborative	
  team	
  functions,	
  the	
  weak	
  link	
  either	
  
will	
  step	
  up	
  to	
  the	
  plate	
  to	
  show	
  his/her	
  true	
  strengths	
  or	
  they	
  will	
  fold	
  and	
  admit	
  
defeat.	
  
	
  
As	
  the	
  Business	
  Wingman,	
  you’re	
  job	
  is	
  to	
  enable	
  success	
  and	
  build	
  upon	
  the	
  
strength	
  of	
  your	
  team	
  members.	
  Even	
  one	
  weak	
  link	
  that	
  shows	
  a	
  poor	
  demeanor,	
  
public	
  scrutiny	
  of	
  the	
  team/company	
  or	
  lack	
  of	
  respect	
  for	
  the	
  role	
  can	
  turn	
  a	
  
performing	
  team	
  into	
  troubled	
  team	
  quickly.	
  
	
  
	
  
Visit	
  our	
  blog	
  at	
  http://www.artofthewingman.com.	
  

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Dealing with the Team's Weak Link

  • 1.               Art  of  the  W ingman  for  Business  is  dedicated  to  the  businesswomen  and  businessmen  who  seek  greatness  beyond  their  own   and  find  their  successes  through  helping  others  succeed.  The  Business  Wingman  follows  the  path  of  the  selfless  person.     Dealing  with  the  Team’s  Weak  Link     Key  Points   • Everyone  has  strengths  and  weaknesses,  learn  what  they  are   • Offer  them  the  opportunity  to  succeed,  but  allow  them  to  fail   • Build  a  culture  of  collaboration,  the  weak  link  will  self-­‐identify     In  every  team  in  every  business,  there  is  always  that  one  person  who  either  is  the   low  performer  or  is  perceived  as  the  weak  link  of  the  team.  But,  what  do  we  mean   by  weak  link?  Here  are  some  possible  characteristics  that  may  fit  the  description:   • Is  always  finishing  projects  after  the  agreed  upon  due  date   • Is  never  fully  completing  projects  and  needs  others  to  help  him/her  finish   • Needs  frequent  explanations  of  ideas  and  concepts  that  the  rest  of  the  team  is   familiar  and  well  versed  in   • Needs  hand  holding  on  starting  projects  or  organizing  thoughts   • Needs  constant  motivation  to  perform  at  work   • Needs  to  be  asked  to  join  in  on  team  sessions,  meetings,  and  outings        
  • 2. As  the  Business  Wingman,  you  are  tasked  with  supporting  your  team  and  ensuring   that  there  is  collaboration  and  motivation  across  each  of  the  members  of  the  team.  A   happy  and  unified  team  is  a  high  performing  team  and  you  are  the  enabler  of  that.       Now,  before  we  go  ahead  and  make  judgment  on  individual  members  of  our  team   and  begin  pointing  fingers,  let’s  first  take  the  optimistic  approach  and  try  to   understand  this  weak  link’s  behavior  and  what  could  be  at  the  root  of  it.  Ultimately,   we  want  to  determine  whether  their  actions  truly  define  a  weakness  in  skill  or   aptitude  (relevant  to  the  job  role)  or  whether  this  is  just  a  recent  behavior  that  is  the   byproduct  of  some  lack  of  motivation  by  management.  Because  management  trusts   the  team  to  consistently  perform  at  a  high  level,  the  last  thing  you  want  to  do  is  to   start  complaining  to  management  about  this  person  and  draw  negative  attention  to   your  team;  thus  opening  a  can  of  worms.     So  let’s  start  to  break  down  some  of  these  behaviors  and  try  to  rationalize  each  and   identify  the  root  cause.  And  by  using  this  strategy,  we  can  then  make  an  educated   and  rationalized  decision  before  we  take  any  actions  and  make  this  public  to   management.     1) Everyone  has  strengths  and  weaknesses,  learn  what  they  are   If  you  carry  the  assumption  that  everyone  excels  in  what  you  do  and  thinks  like  you,   then  you  are  destined  for  failure  and  will  never  get  it.  Everyone  is  different,   everyone  thinks  differently,  and  everyone  is  unique  in  his  or  her  strengths  and   weaknesses.  Don’t  just  accept  that  this  person  is  the  weak  link;  maybe  you  will  learn   that  he/she  is  misplaced  in  the  business  and  that  their  strengths  are  not  being   utilized  by  the  team.     As  the  Business  Wingman,  you  are  essential  to  that  team  as  the  one  with  strengths   like:  activator,  relator,  achiever,  responsibility,  strategic,  includer,  positivity,  or  any   strength  necessary  for  helping  to  drive  the  success  of  the  team.  A  good  way  to  catch   up  on  the  list  of  strengths  is  to  reference  Now,  Discover  your  Strengths  by  Clifton.     Wikipedia  definition:  Now,  Discover  Your  Strengths,  Clifton   The  theory  behind  the  book  is  that  each  adult  individual  possesses  a   certain   number   of   fixed   universal   personal-­‐character   attributes,   defined   by   the   authors   as   "Personal   Themes"   which   in   combination   effect   the   individuals   tendency   to   develop   certain   skills   more   easily   and  excel  in  certain  fields  while  failing  in  others.     The   authors   claim   that   by   identifying   the   individual   strength   of   the   members   of   the   organization,   its   members   can   be   utilized   in   more   suiting  positions,  hence  developing  the  required  skills  easily,  helping   to  reduce  turnover,  improve  employee  morale  and  the  organization's   overall  performance.    
  • 3. By  identify  and  learning  the  strengths  and  weaknesses  of  your  team  and  the  weak   link,  you  can  better  determine  if  he/she  truly  is  the  weak  link.  You  may  also  discover   that  his/her  strengths  really  don’t  apply  to  your  team  or  that  they  will  never  have   the  opportunity  to  succeed  in  your  team  environment  because  they  naturally  focus   on  areas  of  the  business  that  just  don’t  apply  to  your  team.  Either  way,  this  should   be  a  great  gauge  for  you  and  help  you  with  defining  your  next  actions.     2) Offer  them  the  opportunity  to  succeed,  but  allow  them  to  fail   Every  once  in  a  while,  a  team  member  will  be  at  fault  and  create  an  action  that  really   turns  out  to  be  detrimental  to  the  team’s  revenue  or  key  customer  relationship  or   something  where  they  know  that  they  did  something  wrong.  But  many  times,  a  team   manager  will  be  sure  to  help  to  cover  that  mistake  and  make  sure  that  the  team   member  never  fails.  But  in  this  situation,  where  we  are  looking  to  identify  and  deal   with  a  team’s  weak  link,  and  we  must  be  sure  to  allow  our  members  to  fail  from   their  poorly  thought  out  actions.     As  the  Business  Wingman,  you’re  chartered  with  the  success  of  the  team,  and  you   must  ensure  that  the  team  dynamic  is  not  soiled  with  distrust  in  the  team.  It  seems   like  a  trivial  situation  but  you  must  be  there  to  support  your  team  and  open   opportunities  for  them  to  look  like  rock  stars,  but         3) Build  a  culture  of  collaboration,  the  weak  link  will  self-­‐identify   In  this  situation,  you  are  embracing  the  team  dynamics  and  the  strengths  of  your   team  to  self-­‐identify  any  weaknesses  that  the  individual  may  have.  In  this  scenario   you  are  encouraging  your  team  to  work  together  utilize  each  other’s  strengths  to   accomplish  tasks.  During  these  collaborative  team  functions,  the  weak  link  either   will  step  up  to  the  plate  to  show  his/her  true  strengths  or  they  will  fold  and  admit   defeat.     As  the  Business  Wingman,  you’re  job  is  to  enable  success  and  build  upon  the   strength  of  your  team  members.  Even  one  weak  link  that  shows  a  poor  demeanor,   public  scrutiny  of  the  team/company  or  lack  of  respect  for  the  role  can  turn  a   performing  team  into  troubled  team  quickly.       Visit  our  blog  at  http://www.artofthewingman.com.