14. EthnographyMission Statement Identify Customer Needs Establish Target Specifications Generate Product Specifications Select Product Concept Test Product Concepts Set Final Specifications Plan Downstream Development
15. Identifying Customer Needs - Ethnography Mission Statement Identify Customer Needs Establish Target Specifications Generate Product Specifications Select Product Concept Test Product Concepts Set Final Specifications Plan Downstream Development
17. Identifying Customer Needs - Suggested Improvements Mission Statement Identify Customer Needs Establish Target Specifications Generate Product Specifications Select Product Concept Test Product Concepts Set Final Specifications Plan Downstream Development
18. Identifying Customer Needs - Hierarchical List Mission Statement Identify Customer Needs Establish Target Specifications Generate Product Specifications Select Product Concept Test Product Concepts Set Final Specifications Plan Downstream Development
19. Product Specifications - List of Metrics Mission Statement Identify Customer Needs Establish Target Specifications Generate Product Specifications Select Product Concept Test Product Concepts Set Final Specifications Plan Downstream Development
20. Product Specifications - Needs-Metrics Matrix Mission Statement Identify Customer Needs Establish Target Specifications Generate Product Specifications Select Product Concept Test Product Concepts Set Final Specifications Plan Downstream Development
21. Concept Generation - Classification Tree Wall Outlet Electrical Fixed Rechargeable Battery Store or Accept Energy Non-fixed Battery Hydraulic Hydroelectric Rechargeable Battery Pneumatic Mission Statement Identify Customer Needs Establish Target Specifications Generate Product Specifications Select Product Concept Test Product Concepts Set Final Specifications Plan Downstream Development
22. Concept Selection - Concept Brochure Mission Statement Identify Customer Needs Establish Target Specifications Generate Product Specifications Select Product Concept Test Product Concepts Set Final Specifications Plan Downstream Development
23. Concept Selection - Concept Screening Matrix Mission Statement Identify Customer Needs Establish Target Specifications Generate Product Specifications Select Product Concept Test Product Concepts Set Final Specifications Plan Downstream Development