1. Leading with a Humble HEART
Hear and understand me
• Seek first to understand; then be understood
• Listen, always be present
• Know your people; personality, family, etc.
• Empathize instead of Sympathize
Even if I am wrong; don’t tear me down
• Stay on the issues; don’t destroy the person
• Self esteem is so important for long term success
• Seek intensity with emotional discipline
• Commend – Criticize - Commend
Acknowledge my greatness
• Know their strengths and weaknesses
• Encourage but manage ambition
• Delegate important tasks
• Access to important people
Recognize my accomplishments
• Provide immediate recognition
• Small to large; size doesn’t matter
• On the job or in the community
• Use several methods; voice mail, written note, time off
Teach me new skills so I can do more
• Training expectations
• Develop accountability
• Always learn; have a mentor at every phase of life
• Tools to make the job easier, rewarding, and accomplishment more
By product of a good leadership philosophy: A loyal team that will
have the creativity, industriousness, initiative, and enthusiasm to
achieve short term as well as long term success. J Devine Company, LLC