1. Argyris and Schon
Organizational
Learning Model.
An organization's ability to detect and correct
error

2. What Is Organizational
Learning?
Chris: http://www.infed.org/thinkers/argyris.htm Argyris and Schon:
http://www.12manage.com/methods_organizational_learning.html

3. “the detection and corrections of error”
Argyris and Schon
Chris: http://www.infed.org/thinkers/argyris.htm Argyris and Schon:
http://www.12manage.com/methods_organizational_learning.html

4. “the process of improving actions through better knowledge
and understanding”
Fiol and Lyles
Chris: http://www.infed.org/thinkers/argyris.htm Argyris and Schon:
http://www.12manage.com/methods_organizational_learning.html

5. “the way firms build, supplement, and organize knowledge
and routines around their activities and within their cultures
and adapt and develop oranizational efficiency by
improving the use of the broad skills of their workforces”
Dodgson
Chris: http://www.infed.org/thinkers/argyris.htm Argyris and Schon:
http://www.12manage.com/methods_organizational_learning.html

6. • Strategies to enhance and maximize organizational
learning
• Organizations want to become more adaptable to change
• Learning is a dynamic Concept: continually changing the
nature of organizations
• Individual Learning  Organizational learning
• Learning is essential to the growth of organizations
Learning Organization
Chris: http://www.infed.org/thinkers/argyris.htm Argyris and Schon:
http://www.12manage.com/methods_organizational_learning.html

7. • More than the sum of the parts of individual learning
• OL contributes to Organizational Memory
• Learning has an impact on future members
• Unlearning Organization?
Organizational Learning
Chris: http://www.infed.org/thinkers/argyris.htm Argyris and Schon:
http://www.12manage.com/methods_organizational_learning.html

8. Three Types of
Organizational Learning
Chris: http://www.infed.org/thinkers/argyris.htm Argyris and Schon:
http://www.12manage.com/methods_organizational_learning.html

9. • When errors are detected and corrected yet firms continue
with their present business practices, not changing their
current policies, procedures, etc. (Argyris and Schon)
• “Lower level learning” (Argyris and Schon)
• “when goals, values, frameworks andstrategies are taken
for granted” (Chris)
• Accepting change without questioning assumptions and
core beliefs
Single-Loop Learning
Chris: http://www.infed.org/thinkers/argyris.htm
Argyris and Schon: http://www.12manage.com/methods_organizational_learning.html

10. • “involves questioning the role of the framing and learning
systems which underlie actual goals and strategies” (Chris)
• “[Argyris] argues that double-loop learning is necessary if
practitioners and organizations are to make informed decisions
in rapidly changing and often uncertain contexts” (Chris)
• In addition to detection and correction of errors, existing
norms, policies, procedures and objectives are questioned and
potentially changed (Argyris and Schon)
• “Higher Level Learning” (Argyris and Schon)
Double-Loop Learning
Chris: http://www.infed.org/thinkers/argyris.htm
Argyris and Schon: http://www.12manage.com/methods_organizational_learning.html

11. • When organization learn how to carry out single-loop and
double - loop learning (Argyris and Schon)
(Management.net)
• Identifying that learning needs to occur or the first two
ways of learning will not occur (Argyris and Schon)
(Management.net)
Deutero Learning
Argyris and Schon: http://www.12manage.com/methods_organizational_learning.html
Management.net: http://www.valuebasedmanagement.net/methods_organizational_learning.html

12. • Deutero and double-loop learning concerns the why and
how to change the organization (Argyris and Schon)
(Management.net)
• The type of learning depends on where the organization
learning occurs (Argyris and Schon) (Management.net)
• Different functions of the organization, etc
Summary
Argyris and Schon: http://www.12manage.com/methods_organizational_learning.html
Management.net: http://www.valuebasedmanagement.net/methods_organizational_learning.html