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Implementing best practice dashboards & KPIs
1.
Jeff Robson CEO, Access
Analytic
2.
© Access Analytic
Solutions Part 1: Introduction ◦ What are KPIs & why do I care? ◦ More than just financial ◦ KPI measurement, reporting, best practices Break Part 2: Show me! ◦ Examples ◦ How to’s, what not to do ◦ Reporting & analysis systems Questions
3.
© Access Analytic
Solutions We provide modelling, reporting and analysis for medium and large organisations to enable them to improve their financial and operational performance.
4.
© Access Analytic
Solutions Key Performance Indicators ◦ Key: focus on important stuff ONLY ◦ Performance: measure how things are going goal ◦ Indicators: not always precise, not guaranteed What’s important? Aim: align individuals with organisation bonus Often roll-up Presented in dashboard ◦ Distributed throughout the organisation
5.
© Access Analytic
Solutions
6.
© Access Analytic
Solutions No longer “just get it done” Focus: costs, productivity, profitability, optimisation “What gets measured, gets done” Can’t achieve meaningful focus without measurement & reporting Competitive advantage
7.
© Access Analytic
Solutions Budgeting, & ForecastingAnalysis & Reporting What will happen? What do I want to happen? Why? What is happening? What happened? Report Dashboard/Scorecard Analyse Budget Forecast What could happen? Forecast
8.
© Access Analytic
Solutions Balanced Scorecard Approach •Learning & Growth •Internal Processes •Customer•Financial
9.
© Access Analytic
Solutions
10.
© Access Analytic
Solutions One screen of about 5-6 relevant measures Basics: data is accurate, timely, reliable, clean Easy to update, ideally automatically Define what KPIs are & what they mean Objective is communication Summarised with drill to detail available Highlight exceptions & important information Careful use of colours that go together Choose most appropriate charts, data clear & uncluttered, logical grouping & linking Support taking action
11.
© Access Analytic
Solutions
12.
© Access Analytic
Solutions Limitations of Excel # of Users Hard to involve more than 1-2 people in inputs, hard to distribute Workflow Managing multiple versions, getting many people to provide input, splitting/consolidating nightmare! Data Difficult to get historical data in, or send information to ERP/accounting package. Basic drilldown only, simple visualisations Security Excel’s security is very weak: no audit trail, sensitive data is easily exposed and unauthorised changes can occur
13.
© Access Analytic
Solutions
14.
© Access Analytic
Solutions Principles in Excel Sample Excel dashboards BOARD dashboards
15.
© Access Analytic
Solutions Dashboard Training: Jul 18-19, Oct 10-11 Contact: Jeff Robson CEO, Access Analytic 143/580 Hay St, Perth P 08 6210 8500 E jrobson@accessanalytic.com.au W www.acessanalytic.com.au
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