This slide is the summarize of the entire Chapter 2 in the learning outline of EBM1013 - Management for the students of Faculty of Economic and Business (FEB), UNIMAS.

1. THE
ENVIRONMENT
OF
MANAGEMENT

2. CORPORATE CULTURE
AND THE ENVIRONMENT
External
environment

3.  Technological – tools that make business be more effective
to increase the production
 Natural – sensitivity towards earth’s diminishing natural
resources and the environment impact of the products and
business practices
 Sociocultural – demographic characteristics like norm,
customs, and values of general population
 Economics – general economic health like consumer
purchasing power, the unemployment and interest rates of
particular country or region
 Legal/politic –political activities designed to influence
company behaviour affected by government regulation
 International - huge competitive in dealing with others
countries legal, political, sociocultural and economic factors
General environment

4.  Customers – people and organizations in the
environment that acquire goods or services
from that particular organization.
 Competitors – other organizations in the
same industry that provide goods or services
to the same set of consumers
 Suppliers – provide the raw materials to the
organization use to produce its product
 Labour market – people who can be hired to
work for the organization
Task environment

5. CORPORATE CULTURE
AND THE ENVIRONMENT
Internal environment

6.  Symbols – object, act, or event that conveys the
meaning to others and interaction with the
environment
 Heroes – role model for employees to follow and
attributes of a strong culture
 Stories – symbolized the firm’s vision and value,
make employees personalized and absorb it.
 Slogans – sentence that succinctly express a key
corporate value and reflected the organization’s
image
 Ceremonies – activity at a special event that can
benefits and giving appreciation to the
employees

7. CORPORATE CULTURE
AND THE ENVIRONMENT
types of culture

8.  Adaptability culture – manager requires fast response
and high-risk decision making by encourage and
rewarding creativity, experimentation and risk-taking
 Achievement culture – values of competitiveness,
aggressiveness, personal initiative, and willingness to
work long and hard to achieve results
 Involvement culture – acknowledge employee needs,
the organization can create caring and family-like
environment
 Consistency culture – following the rules, giving
period to complete a certain task will drive workers to
finish on time and on budget
Type of culture

9. MANAGING IN A
GLOBAL ENVIRONMENT
borderless world

10.  Domestic stage – limited market potential only at
home country, with all production and marketing
facilities located at home
 International stage – product design, marketing,
advertising are adapted to the specific needs of
each country, requires a high level of sensitivity
to local values and interests
 Multinational stage – delivering a similar product
to multiples country. The marketing and
production facilities located in many countries.
 Global – make sales and acquiring resources in
whatever country offers the best opportunities
and lowest costs
Borderless world

11. MANAGING IN A
GLOBAL ENVIRONMENT
economic environment

12.  Economic environment
 Resource and product markets
 Economic interdependence

13. MANAGING IN A GLOBAL
ENVIRONMENT
sociocultural environment

14.  Social value
 Communication differences
 Other culture characteristics
 Developing culture intelligence

15. ETHICS AND SOCIAL
RESPONSIBILITY
Definition

16.  - Ethic is the code of moral principles and
values that governs the behaviours of a person
or group with respect to what is right or wrong.
An ethic issue is present in a situation when the
actions of a person or organizations may harm or
benefit others.
 - Managers are the role models. The most
important ways mangers create ethical and
socially responsible organizations is by practicing
ethical leadership. However, unethical managers
seek to serve their own needs and interests at
the expense of stockholders.
ethics and social responsibility

17. ETHICS AND SOCIAL
RESPONSIBILITY
ethical decision making

18.  Utilitarian approach – produce the greatest good
for the greatest number
 Individualism approach – promote the
individual’s best long-term interests
 Moral right approach – avoid to interfering
other’s privacy
 Justice approach – decisions must base on
standard equity, fairness and impartially
 Virtue ethics approach – develops good character
traits leading to be a virtuous person
 Practical approach – right or good and based
decision on prevailing standards of the large
society
ethical decision making

19. SMALL BUSINESS
START-UPS
definition

20.  Small businesses are determined as one
that is independently owned and
operated, is organized for profit and is not
dominant in its field of operation.
 The small businesses generally proceed
through five stages of growth which are
start-up, survival, success, take off and
resources maturity
definition

21. SMALL BUSINESS
START-UPS
launching an
entrepreneurial start-up

22.  • Starting with an idea
 • Writing the business plan
 • Choosing a legal structure
 • Arranging financing
 • Tactics for becoming a business owner
 • Starting online business
launching an entrepreneurial
start-up

23. SMALL BUSINESS START-UPS
managing a growing business

24.  Stage of growth – start-up, survival,
success, take off, resources maturity
 Planning – define goal and decide on the
task and use the of resources needed
 Organizing – separate tasks according the
departments
 Leading – motivate others to perform well
 Controlling – implement structured control
system, control the limited resources
managing a growing business