Digital Glasgow Day 1 Session 1 Introduction

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Hamill Associates Ltd

Overview of the 4 Sessions by Jim Hamill

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ENERGISE2-0.COM

Welcome to Digital Glasgow

Dr Jim Hamill
www.energise2-0.com
www.twitter.com/drjimhamill
October, 2012

Four Sessions

• Monday (morning)
– Keynote Session
• Monday (afternoon)
– Social Media; Connectivity and the Cloud
• Tuesday (morning)
– Web Marketing and eCommerce
• Tuesday (afternoon)
– Digital and Internationalisation

Slides available at www.energise2-0.com

ENERGISE2-0.COM

Keynote Session

9.15 - 9.30 Gordon Merrylees, RBS

9.30 - 10.05 Digital Scotland
Colin Cook, The Scottish Government

10.05 - 10.45 The Digital Revolution/ State of Digital (Scotland Survey)
Dr. Jim Hamill and Alan Stevenson, Energise 2-0

Tea/Coffee
11.00 - 11.35 Digital and Customer Service
Graeme Macfarlan, First ScotRail

11.35 – 12.10 A Digital Success Story - Brian Hughes and Stewart Fraser, KILTR

12.10 – 12.30 Q&A

ENERGISE2-0.COM

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Digital Glasgow Day 1 Session 1 Introduction

1. ENERGISE2-0.COM Welcome to Digital Glasgow Dr Jim Hamill www.energise2-0.com www.twitter.com/drjimhamill October, 2012

2. Four Sessions • Monday (morning) – Keynote Session • Monday (afternoon) – Social Media; Connectivity and the Cloud • Tuesday (morning) – Web Marketing and eCommerce • Tuesday (afternoon) – Digital and Internationalisation Slides available at www.energise2-0.com ENERGISE2-0.COM

3. Keynote Session 9.15 - 9.30 Gordon Merrylees, RBS 9.30 - 10.05 Digital Scotland Colin Cook, The Scottish Government 10.05 - 10.45 The Digital Revolution/ State of Digital (Scotland Survey) Dr. Jim Hamill and Alan Stevenson, Energise 2-0 Tea/Coffee 11.00 - 11.35 Digital and Customer Service Graeme Macfarlan, First ScotRail 11.35 – 12.10 A Digital Success Story - Brian Hughes and Stewart Fraser, KILTR 12.10 – 12.30 Q&A ENERGISE2-0.COM

Digital Glasgow Day 1 Session 1 Introduction

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