1. Tao Zhang
Digital User Experience Specialist
Purdue University Libraries
zhan1022@purdue.edu
User Experience Design and
Research for Data Services
2. • M.S. in Human-Computer Interaction, Ph.D. in Human Factors
• User-centered design and research for Purdue Libraries website
MY BACKGROUND
Services
ResearchEducation
Data
Research:
• User research and analytics
• Information architecture
• User experience of data tools
Services:
• User experience design
• User evaluations
3. UX: All aspects of an end-user’s interaction with a system or service
• Task performance
• Usability
• Satisfaction
• Engagement
UX Design: Make things work in ways that people enjoy
• Interface
• Workflow
UX Research:
• Understand the user
• Evaluate systems with the user
USER EXPERIENCE = UX
4. INTEGRATING UX INTO DATA SERVICES
User study: Researchers’ workflow and data needs
Assessment: Usability and user acceptance of data
curation/management tools
User-Centered Design: Inputs from stakeholders and users, use case
planning, and iterative design
5. UX DESIGN FOR DMPTOOL V2
Step-by-step wizard for generating DMP
Create | edit | re-use | share | save | generate
Open to community
Links to institutional resources
Directorate information & updates
http://dmptool.org
6. DMPTOOL 2
Everything the DMPTool does, plus …
• Plan co-ownership
• Self-service administrative functions
– Create and edit DMP templates
– Customize guidance and resource links
– Maintain individual and institutional profiles
• Refactored UI
• Optional plan review for lifecycle management
• And more!
7.
8. EXPANDED USER ROLES
Dashboard and privileges
personalized to role
• Owner
• Co-owner
• Institutional reviewer
• Institutional
administrator
• …
9. PROVIDE DMP DETAILS
Easy access to
customized
• Instructions
• Suggested
answers
• Institutional
resources
11. REVIEW DMPS
• Optional or
mandatory
• Comments can be
passed back and
forth between
• Owners
• Co-owners
• Reviewers
• Important for
administrative
oversight
12. UX DESIGN FOR DMPTOOL 2
Research
• Stakeholders: expand growth, streamline operation, achieve
sustainability
• Users: focus groups, feedback from broader user community
Plan
• Use cases for funding agencies and institution policies
• Prototypes evaluated by stakeholders and beta testers
Design
• Wireframes for layout and interaction
• Multiple iterations
Notas del editor
User study: behaviors, needs, motivations
Interaction design: interface and workflow
Assessment: impact of design, user acceptance