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Videoconferencing in Dutch
Higher Education
SURFnet
    the Dutch NREN
                SURFnet is the Dutch National
                Research & Education Network
                (NREN)
                -Services, innovation, knowledge
                -Not for profit
                -Task organisation of Stichting
                SURF = ICT collaboration of
                higher education & research

                A small operation serving a large
                community:
                -85 employees
                -160 connected institutions
                -1 million end-users

2
SURFnet is part of the
    SURF family

                                   on   tro l
                              i cc
                         t eg

                    ra
                   st                                                        Stichting SURF


       Institutions
                                         SURFnet


                                            SURFfoundation


                                                                             SURFdiensten

                                                                     i   p
                               cus                            n   sh
                                     t o m e r r e l a t io



3   SURFnet - We make innovation work
Two result areas
    Network infrastructure
    A hybrid fixed-wireless network as the basis for all
    collaboration, providing efficient, unlimited data
    transport



    Collaboration infrastructure
    a pioneering collaboration environment that
    seamlessly connects systems, services, tools, and
    people




4   SURFnet. We make innovation work
Vision




 Researchers, instructors, and students
  work together simply and effectively
          with the aid of ICT
SURFnet vision on
innovation
SURFnet promotes, develops, and operates a trusted,
connecting ICT infrastructure that facilitates optimum
use of the possibilities offered by ICT. SURFnet is thus
the driving force behind ICT-based innovation in
higher education and research in the Netherlands.



If a showcase service is successful, the role of
SURFnet as a service provider for these temporary
ICT services must be taken over by the market.
Videoconferencing
         at SURFnet
      2001                         2009              2012
?

    Demo service   Full service   HDVC                        ?




                                  http://www.surfcontact.nl
VC in 2001
VC in 2001
VC in 2012




    40 ports HD MCU
SURFcontact
HD videoconferencing dienst voor de zorg, hoger onderwijs en
onderzoek
!   VC in 2012
!




                                                               !
!
!
SURFcontact
Functionalities
    - Videoconferencing with groups
    - Sharing data and applications
    - Live streaming and recording
    - Videoconferencing through the firewall
                                                         ova tion?
                                                on inn
                                     position
                         r ou      r
                      be                   Open Standards
           R   e mem                       -    Transport = IP
                                           -    Protocol = H323/SIP/H460
                                           -    Quality= HD
                                           -    Numberplan= GDS/E.164
       http://www.surfcontact.nl
Market Analysis 2011
- HD Videoconferencing is offered as a service by a
  number of vendors in the Dutch market

- Managed Videoconferencing services are mostly
  network agnostic

- Vendors try to be device agnostic as well, but are
  sometimes forced by hardware suppliers to make
  certain choices

- Pricing models differ among vendors. SURFcontact
  is unique in offering flat fee combined with the
  possibility of guest usage.
SURFcontact 2012

                User input


  Market
  analysis


                 Continue     No          Scenario
                after April
                                           ‘Stop’
                1th 2012?


 Usage of              Yes
SURFcontact
                                   31 dec 2012
                 Scenario          Phase out of
                ‘Continue’
                                   SURFcontact
Migrate current users

User profiles  Vendor responses  Actual migration




    6 vendors are offering competitive services
What’s next?




Users &                 Middleware:      Service Providers:
Identity providers:     Single sign on   Commercial
Institutions            Enable teams     Non commercial
Virtual Organisations   OpenSocial
End users
SURFconext




             Supporting Services
             •SURFfederatie
             •SURFteams
             •OpenSocial
Dutch Institutions &
   the use of VC

Example:


  Expert op afstand
Dutch Institutions &
   the use of VC

Example:



    LION
Dutch Institutions &
   the use of VC

Example:


    - Combined Master from 3 universities
Dutch Institutions on
the use of VC
Some general comments
-More and more instutions see daily use of VC
-Many institutions use VC in their curricula to
collaborate with international partners
-VC is also used for int. research collaboration
-VC is essential for virtual organisations
-Contact with patients via VC
-Teleclasses with live feed from operation room
-Additional VC classrooms to facilitate larger groups of
students
-HDVC is superior to Skype regarding group meetings
Dutch Institutions on
the use of VC
Some issues
-More integration with desktop/mobile clients and
high quality VC
-Accesibility – everyone should find VC-eq intuitive to
use
-Flawless operation – too often technical support is
necessary
-Sound quality in larger rooms
-Little interaction between teacher and large groups of
students
Albert Hankel
       albert.hankel@surfnet.nl
            www.surfnet.nl




  Presentation released under Creative Commons
  http://creativecommons.org/licenses/by/3.0/




Be green, read from the screen 

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Videoconferencing in Dutch Higher Education

  • 2. SURFnet the Dutch NREN SURFnet is the Dutch National Research & Education Network (NREN) -Services, innovation, knowledge -Not for profit -Task organisation of Stichting SURF = ICT collaboration of higher education & research A small operation serving a large community: -85 employees -160 connected institutions -1 million end-users 2
  • 3. SURFnet is part of the SURF family on tro l i cc t eg ra st Stichting SURF Institutions SURFnet SURFfoundation SURFdiensten i p cus n sh t o m e r r e l a t io 3 SURFnet - We make innovation work
  • 4. Two result areas Network infrastructure A hybrid fixed-wireless network as the basis for all collaboration, providing efficient, unlimited data transport Collaboration infrastructure a pioneering collaboration environment that seamlessly connects systems, services, tools, and people 4 SURFnet. We make innovation work
  • 5. Vision Researchers, instructors, and students work together simply and effectively with the aid of ICT
  • 6. SURFnet vision on innovation SURFnet promotes, develops, and operates a trusted, connecting ICT infrastructure that facilitates optimum use of the possibilities offered by ICT. SURFnet is thus the driving force behind ICT-based innovation in higher education and research in the Netherlands. If a showcase service is successful, the role of SURFnet as a service provider for these temporary ICT services must be taken over by the market.
  • 7. Videoconferencing at SURFnet 2001 2009 2012 ? Demo service Full service HDVC ? http://www.surfcontact.nl
  • 10. VC in 2012 40 ports HD MCU
  • 11. SURFcontact HD videoconferencing dienst voor de zorg, hoger onderwijs en onderzoek ! VC in 2012 ! ! ! !
  • 12. SURFcontact Functionalities - Videoconferencing with groups - Sharing data and applications - Live streaming and recording - Videoconferencing through the firewall ova tion? on inn position r ou r be Open Standards R e mem - Transport = IP - Protocol = H323/SIP/H460 - Quality= HD - Numberplan= GDS/E.164 http://www.surfcontact.nl
  • 13. Market Analysis 2011 - HD Videoconferencing is offered as a service by a number of vendors in the Dutch market - Managed Videoconferencing services are mostly network agnostic - Vendors try to be device agnostic as well, but are sometimes forced by hardware suppliers to make certain choices - Pricing models differ among vendors. SURFcontact is unique in offering flat fee combined with the possibility of guest usage.
  • 14. SURFcontact 2012 User input Market analysis Continue No Scenario after April ‘Stop’ 1th 2012? Usage of Yes SURFcontact 31 dec 2012 Scenario Phase out of ‘Continue’ SURFcontact
  • 15. Migrate current users User profiles  Vendor responses  Actual migration 6 vendors are offering competitive services
  • 16. What’s next? Users & Middleware: Service Providers: Identity providers: Single sign on Commercial Institutions Enable teams Non commercial Virtual Organisations OpenSocial End users
  • 17. SURFconext Supporting Services •SURFfederatie •SURFteams •OpenSocial
  • 18. Dutch Institutions & the use of VC Example: Expert op afstand
  • 19. Dutch Institutions & the use of VC Example: LION
  • 20. Dutch Institutions & the use of VC Example: - Combined Master from 3 universities
  • 21. Dutch Institutions on the use of VC Some general comments -More and more instutions see daily use of VC -Many institutions use VC in their curricula to collaborate with international partners -VC is also used for int. research collaboration -VC is essential for virtual organisations -Contact with patients via VC -Teleclasses with live feed from operation room -Additional VC classrooms to facilitate larger groups of students -HDVC is superior to Skype regarding group meetings
  • 22. Dutch Institutions on the use of VC Some issues -More integration with desktop/mobile clients and high quality VC -Accesibility – everyone should find VC-eq intuitive to use -Flawless operation – too often technical support is necessary -Sound quality in larger rooms -Little interaction between teacher and large groups of students
  • 23. Albert Hankel albert.hankel@surfnet.nl www.surfnet.nl Presentation released under Creative Commons http://creativecommons.org/licenses/by/3.0/ Be green, read from the screen 

Notas del editor

  1. CPL equipment: 9 bands of 4x or 8x 10 Gbit/s GigaPort3 introduction - SAC 2011
  2. seamlessly interconnect services, data, and tools by encouraging and developing new ICT applications