1. Offshore Legal Process Outsourcing Boon or Bane? Kowalski&Associates

3. Rise of Non Traditional Law Firms

4. eDiscovery Providers

5. LPO’s

6. Offshore Providers

7. Staffing Companies

8. Virtual Law FirmsKowalski&Associates

10. The only way to compete is by creating a new business model

11. The new business model has to be reengineered from the ground up, starting with blank piece of paper, unfettered by prior conventions.

12. The new business model must be created with only three principals in mind, making it

13. Faster,

14. Better and

15. CheaperKowalski&Associates

17. advocacy,

18. process and

19. contentKowalski&Associates

20. Law firms must study the services they offer A. Do a rigorous inventory of your process and content Work. Don’t just sit around and persuade yourself that everything you do is advocacy and counseling: Do a force-ranking of your time from five largest recent matters and characterize at least 25 percent as process and 15 percent as content. B. Study the methods of the alternative legal sevice providers. Go to websites for Integreon, Axiom and NovusLaw and others and really understand what they’re saying. Don’t dismiss it as “jargon” or “buzzwords.” (What do you think nonlawyers think of words like indemnification or disclosure? All specialized language sounds jargony to the nonspecialist.) C. Develop an alliance with an alternative service provider. Pick one and do a project with that firm. D. Ask your clients for systematic feedback, and discuss with them how to do process work more efficiently. E. Create your own alternative service provider Kowalski&Associates

21. Change or become extinct While law firms are extremely resistant to change, if they don’t like change, they will like irrelevance even less. Kowalski&Associates

22. Five Year Endgame for Law Firms Richard Susskind: by 2016, both law firms and corporate general counsel “will embrace legal process outsourcing, off-shoring, de-lawyering and agency lawyers.” Susskind observed, “the endgame will not be about labour [he is British, you know] arbitrage: ‘I predict that the third phase, from 2016 onwards, will involve great uptake of information technology across the profession, such as automated production of documents and intelligent e-discovery systems – these are applications that will be staggeringly less costly than even the lowest-paid lawyers.” Paul Lippe: By 2016, alternative providers of legal services will have 10% of the $50 Billion market, with traditional law firms losing $1.50 or $2.00 for every dollar earned by these alternative providers of legal services. Kowalski&Associates

23. © September, 2011, Jerome Kowalski. All rights reserved Jerry Kowalski is the founder and principal of Kowalski & Associates (www.kowalskiassociates.com ), a consulting firm serving the legal profession. Jerry frequently writes and speaks on topics affecting the profession. Jerry’s blog can be found at www.kowalskiandassociatesblog.com and he can be reached at jkowalski@kowalskiassociates.com or at 212 832 9070, Ext 310. Kowalski&Associates