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By Jacob MacDonald
Humanity relies on storytelling as the
cornerstone of communication.
	
  
Source:	
  Google	
  Advanced	
  Image	
  Search:	
  h4p://talkstreetsmart.com/wp-­‐content/uploads/2011/12/storytelling1.jpeg	
  	
  
The inclinations to interact
in a social environment have
not changed, but
the methods in which we do
so, have
evolved.
Source:	
  Flickr	
  CreaEve	
  Commons:	
  Sids1	
  	
  	
  
The telephone was invented in 1876 by
Alexander Graham Bell, and from there,
the ball kept rolling
Source:	
  Flickr	
  CreaEve	
  Commons:	
  macinate	
  	
  
!
According to a
Time Inc. study,
half of all
Americans prefer
to communicate
digitally rather
than talk in
person.
Source:	
  Flickr	
  CreaEve	
  Commons:	
  jpockle	
  
Today, there
are too many
ways to
communicate
with others...
Source:	
  Flickr	
  CreaEve	
  Commons:	
  adacEo	
  
... and we lack a generally
accepted hierarchy for this
madness!Source:	
  Flickr	
  CreaEve	
  Commons:	
  See-­‐ming	
  Lee	
  
Source:	
  Flickr	
  CreaEve	
  Commons:	
  2TOP	
  	
  
“The fact that I have to monitor my Twitter
account, email, Facebook, cellphone and
landline in order to keep in touch- and to
keep straight how other people prefer to
talk- is just too much.”
- Sherry Turkle, Psychologist, Massachusetts Institute of Technology
Even with an evident distress, the number of
communication methods continue to grow.
	
  
Source:	
  Flickr	
  CreaEve	
  Commons:	
  	
  clogozm	
  	
  
The apple app store alone reached an all-time high
last month receiving 1036 app submissions
per day- a majority of which can be considered
non-game apps which includes communication
categories. -148apps.biz
	
  
Source:	
  Flickr	
  CreaEve	
  Commons:	
  CrisEano	
  Be4a	
  	
  
However, as these technologies continue to
evolve, we are witnessing a paralleled
increase in frustration connected to
use of so many mediums of communication.
	
  
Source:	
  Flickr	
  CreaEve	
  Commons:	
  miggslives	
  	
  
The innovation of communication methods is
actually increasing the difficulty of doing
exactly that- communicating.
	
  
Source:	
  Flickr	
  CreaEve	
  Commons:	
  	
  mdanys	
  
As everyone continues
talking, an overarching
questions is provoked; is
anyone listening?
	
  
Source:	
  Flickr	
  CreaEve	
  Commons:	
  	
  Yinghai	
  
The reality is, everyone has a preferred
method of communication, but it may
not necessarily be your counterpart’s
favourite.
Source:	
  Flickr	
  CreaEve	
  Commons:	
  ChrisEaan	
  Triebert	
  
“People don’t think to themselves ‘how does this
other person want to be communicated with?’ they
just do what’s the easiest for them”- Richard Laermer,
business-book writer, Ridgefield, Conn.
	
  
Source:	
  Flickr	
  CreaEve	
  Commons:	
  Siddie	
  Nam	
  	
  
Source:	
  Flickr	
  CreaEve	
  Commons:	
  superhua	
  	
  
While phone
calls may be
preferred by
some, even
this type of
conversation
are being seen
as a burden;
“when I see my
phone ring, I
actually get
annoyed.”
- Thurston
	
  
Texting is seen as a quick,
convenient, and accessible
method of communication
across many demographics.
	
  
Source:	
  Flickr	
  CreaEve	
  Commons:	
  Dan	
  Zen	
  	
  
Texting has actually
surpassed phone calls as
the most popular form of
communication in the UK
according to findings from
The Office of
Communications (Ofcom).
Email remains a staple
of modern business
because of its
versatility, and
legitimacy. – small
business.chron.com
	
  
Source:	
  Screen	
  Shot:	
  Jacob	
  MacDonald	
  	
  
Facebook,
Twitter, and
other mobile
technology
continue to be
a popular
alternative in
order to get
someone’s
attention in a
semi-public
domain.
	
   Source:	
  Flickr	
  CreaEve	
  Commons:	
  acidpix	
  	
  
With all of these
alternatives at your
fingertips, you risk
oversaturating
the means of
communication
and generating
discontentment
rather than
the intended
result.
	
  Source:	
  Flickr	
  CreaEve	
  Commons:	
  dboy	
  	
  
“I felt that when he had a minute he
expected me to have a minute”
– Lisa Richens, marketing consultant, Laguna Hills, California
	
  
Source:	
  Flickr	
  CreaEve	
  Commons:	
  otakuchick	
  	
  
“Technology has
created a
situation where
we are treating
each other as
though we were
stalkers, and I
don’t want to
think [...] that
way” – Sherry Turkle Source:	
  Flickr	
  CreaEve	
  Commons:	
  Kuba	
  Bozanowski	
  	
  
This behaviour generates the use of the
term “carpet bomber”, one that
covers all bases and bombards you with
text, emails and phone calls, all in about
five minutes. - Elizabeth Bernstein
	
  
Source:	
  Flickr	
  CreaEve	
  Commons:	
  The	
  U.S	
  Army	
  
“There is a lot of anxiety out there, and
we have to have a conversation with each
person in our life, to sort of say this is how
I work, what is the best way for you, let
have a solution”- Elizabeth Bernstein
	
  
Source:	
  Flickr	
  CreaEve	
  Commons:	
  The	
  U.S	
  Army	
  
In the end, we need to
strive for The Ideal
Goldilocks Effect:
in terms of managing
all of the social devices
effectively, we want
connections with
people, not too far, not
too close, but just
right.
	
  
Source:	
  Flickr	
  CreaEve	
  Commons:	
  DieselDemon	
  
Sources	
  
1.  h4p://online.wsj.com/arEcle/
SB10001424052702304708604577502672286303452.html	
  
2.  h4p://www.pwc.k12.nf.ca/ct3104/history_f.htm	
  
3.  h4p://148apps.biz/app-­‐store-­‐metrics/?mpage=submission	
  
4.  h4p://www.ibEmes.com/texEng-­‐supplants-­‐phone-­‐calls-­‐most-­‐
popular-­‐form-­‐communicaEon-­‐uk-­‐725770	
  
5.  h4p://smallbusiness.chron.com/electronic-­‐methods-­‐
communicaEon-­‐business-­‐2934.html	
  
6.  h4p://www.wbur.org/2013/01/17/digital-­‐lives-­‐i	
  
7.  h4p://talkstreetsmart.com/wp-­‐content/uploads/2011/12/
storytelling1.jpeg	
  
8.  Film260	
  Week	
  2	
  Lecture,	
  Sydney	
  Eve	
  Matrix,	
  Professor,	
  
Department	
  of	
  Media	
  and	
  Film,	
  Queen’s	
  University	
  	
  	
  

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The Irony of Communication Innovations

  • 2. Humanity relies on storytelling as the cornerstone of communication.   Source:  Google  Advanced  Image  Search:  h4p://talkstreetsmart.com/wp-­‐content/uploads/2011/12/storytelling1.jpeg    
  • 3. The inclinations to interact in a social environment have not changed, but the methods in which we do so, have evolved. Source:  Flickr  CreaEve  Commons:  Sids1      
  • 4. The telephone was invented in 1876 by Alexander Graham Bell, and from there, the ball kept rolling Source:  Flickr  CreaEve  Commons:  macinate     !
  • 5. According to a Time Inc. study, half of all Americans prefer to communicate digitally rather than talk in person. Source:  Flickr  CreaEve  Commons:  jpockle  
  • 6. Today, there are too many ways to communicate with others... Source:  Flickr  CreaEve  Commons:  adacEo  
  • 7. ... and we lack a generally accepted hierarchy for this madness!Source:  Flickr  CreaEve  Commons:  See-­‐ming  Lee  
  • 8. Source:  Flickr  CreaEve  Commons:  2TOP     “The fact that I have to monitor my Twitter account, email, Facebook, cellphone and landline in order to keep in touch- and to keep straight how other people prefer to talk- is just too much.” - Sherry Turkle, Psychologist, Massachusetts Institute of Technology
  • 9. Even with an evident distress, the number of communication methods continue to grow.   Source:  Flickr  CreaEve  Commons:    clogozm    
  • 10. The apple app store alone reached an all-time high last month receiving 1036 app submissions per day- a majority of which can be considered non-game apps which includes communication categories. -148apps.biz   Source:  Flickr  CreaEve  Commons:  CrisEano  Be4a    
  • 11. However, as these technologies continue to evolve, we are witnessing a paralleled increase in frustration connected to use of so many mediums of communication.   Source:  Flickr  CreaEve  Commons:  miggslives    
  • 12. The innovation of communication methods is actually increasing the difficulty of doing exactly that- communicating.   Source:  Flickr  CreaEve  Commons:    mdanys  
  • 13. As everyone continues talking, an overarching questions is provoked; is anyone listening?   Source:  Flickr  CreaEve  Commons:    Yinghai  
  • 14. The reality is, everyone has a preferred method of communication, but it may not necessarily be your counterpart’s favourite. Source:  Flickr  CreaEve  Commons:  ChrisEaan  Triebert  
  • 15. “People don’t think to themselves ‘how does this other person want to be communicated with?’ they just do what’s the easiest for them”- Richard Laermer, business-book writer, Ridgefield, Conn.   Source:  Flickr  CreaEve  Commons:  Siddie  Nam    
  • 16. Source:  Flickr  CreaEve  Commons:  superhua     While phone calls may be preferred by some, even this type of conversation are being seen as a burden; “when I see my phone ring, I actually get annoyed.” - Thurston  
  • 17. Texting is seen as a quick, convenient, and accessible method of communication across many demographics.   Source:  Flickr  CreaEve  Commons:  Dan  Zen     Texting has actually surpassed phone calls as the most popular form of communication in the UK according to findings from The Office of Communications (Ofcom).
  • 18. Email remains a staple of modern business because of its versatility, and legitimacy. – small business.chron.com   Source:  Screen  Shot:  Jacob  MacDonald    
  • 19. Facebook, Twitter, and other mobile technology continue to be a popular alternative in order to get someone’s attention in a semi-public domain.   Source:  Flickr  CreaEve  Commons:  acidpix    
  • 20. With all of these alternatives at your fingertips, you risk oversaturating the means of communication and generating discontentment rather than the intended result.  Source:  Flickr  CreaEve  Commons:  dboy    
  • 21. “I felt that when he had a minute he expected me to have a minute” – Lisa Richens, marketing consultant, Laguna Hills, California   Source:  Flickr  CreaEve  Commons:  otakuchick    
  • 22. “Technology has created a situation where we are treating each other as though we were stalkers, and I don’t want to think [...] that way” – Sherry Turkle Source:  Flickr  CreaEve  Commons:  Kuba  Bozanowski    
  • 23. This behaviour generates the use of the term “carpet bomber”, one that covers all bases and bombards you with text, emails and phone calls, all in about five minutes. - Elizabeth Bernstein   Source:  Flickr  CreaEve  Commons:  The  U.S  Army  
  • 24. “There is a lot of anxiety out there, and we have to have a conversation with each person in our life, to sort of say this is how I work, what is the best way for you, let have a solution”- Elizabeth Bernstein   Source:  Flickr  CreaEve  Commons:  The  U.S  Army  
  • 25. In the end, we need to strive for The Ideal Goldilocks Effect: in terms of managing all of the social devices effectively, we want connections with people, not too far, not too close, but just right.   Source:  Flickr  CreaEve  Commons:  DieselDemon  
  • 26. Sources   1.  h4p://online.wsj.com/arEcle/ SB10001424052702304708604577502672286303452.html   2.  h4p://www.pwc.k12.nf.ca/ct3104/history_f.htm   3.  h4p://148apps.biz/app-­‐store-­‐metrics/?mpage=submission   4.  h4p://www.ibEmes.com/texEng-­‐supplants-­‐phone-­‐calls-­‐most-­‐ popular-­‐form-­‐communicaEon-­‐uk-­‐725770   5.  h4p://smallbusiness.chron.com/electronic-­‐methods-­‐ communicaEon-­‐business-­‐2934.html   6.  h4p://www.wbur.org/2013/01/17/digital-­‐lives-­‐i   7.  h4p://talkstreetsmart.com/wp-­‐content/uploads/2011/12/ storytelling1.jpeg   8.  Film260  Week  2  Lecture,  Sydney  Eve  Matrix,  Professor,   Department  of  Media  and  Film,  Queen’s  University