Kotter And The Iceberg

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This is a presentation given in our ED 700 Leadership class at Pepperdine.

Empresariales Tecnología

Our Iceberg is Melting

Presented by:
Lauren Lek Matt Boyne
Jenith Mishne Chad Swaney
Wednesday, November 7, 2007 1

Wednesday, November 7, 2007 2

Why the Fable?

Symbolic
Discuss with Others
Find Other Tools
Use the story as a communication tool
Act in Concert with Others

Takes the “me and you” out of organizational politics

Wednesday, November 7, 2007 3

Wednesday, November 7, 2007 4

8-Step Change Process SET THE STAGE

Step1: Create a Sense of Urgency.

Wednesday, November 7, 2007 5

8-Step Change Process
SET THE STAGE

Step 2: Pull Together the Guiding Team.

6

Wednesday, November 7, 2007 6

8-Step Change Process
Decide What to Do

Step 3: Develop the Change Vision and Strategy.

7

Wednesday, November 7, 2007 7

8-Step Change Process
Make it Happen

Step 4: Communicate for Understanding and Buy-In.

8

Wednesday, November 7, 2007 8

8-Step Change Process
Make it Happen

Step 5: Empower Others to Act.

9

Wednesday, November 7, 2007 9

8-Step Change Process
Make it Happen

Step 6: Produce Short-term Wins

10

Wednesday, November 7, 2007 10

8-Step Change Process
Make it Happen

Step 7: Don’t Let Up.

11

Wednesday, November 7, 2007 11

8-Step Change Process
Make it Stick

Step 8: Create a New Culture.

12

Wednesday, November 7, 2007 12

Questions to Ponder

• What are the icebergs in your organization?

• What are some of the challenges of initiating
change?

• How does storytelling (i.e. fable) allow you to
have the conversations you need to launch
change?

Wednesday, November 7, 2007 13

History

Organizational Psychology
Lewin’s Force Field Theory - Freezing and
Unfreezing (Robbins, 2003)
Schein’s (2004) work on “disequilibrium” as
a tool for cultural adjustment
Kotter realized the data supported cultural
change and not just surface change

Wednesday, November 7, 2007 14

References

• Kotter, J.P & Rathgeber, H (2005). Our Iceberg
is Melting: Changing and Succeeding Under
Any Conditions. New York: St. Martin’s Press
• Kotter, J.P.(1995, March-April).Leading change:
Why transformation efforts fail, Harvard
Business Review, 59-67.
• Robbins, S.P. (2003). Organizational behavior
(10th ed). Upper Saddle River, NJ: Pearson
Education.
• Schein, E.H. (2004). Organizational culture
and leadership (3rd ed). San Francisco:
Jossey-Bass Publishers.

Wednesday, November 7, 2007 15

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1. Our Iceberg is Melting Presented by: Lauren Lek Matt Boyne Jenith Mishne Chad Swaney Wednesday, November 7, 2007 1

2. Wednesday, November 7, 2007 2

3. Why the Fable? Symbolic Discuss with Others Find Other Tools Use the story as a communication tool Act in Concert with Others Takes the “me and you” out of organizational politics Wednesday, November 7, 2007 3

4. Wednesday, November 7, 2007 4

5. 8-Step Change Process SET THE STAGE Step1: Create a Sense of Urgency. Wednesday, November 7, 2007 5

6. 8-Step Change Process SET THE STAGE Step 2: Pull Together the Guiding Team. 6 Wednesday, November 7, 2007 6

7. 8-Step Change Process Decide What to Do Step 3: Develop the Change Vision and Strategy. 7 Wednesday, November 7, 2007 7

8. 8-Step Change Process Make it Happen Step 4: Communicate for Understanding and Buy-In. 8 Wednesday, November 7, 2007 8

9. 8-Step Change Process Make it Happen Step 5: Empower Others to Act. 9 Wednesday, November 7, 2007 9

10. 8-Step Change Process Make it Happen Step 6: Produce Short-term Wins 10 Wednesday, November 7, 2007 10

11. 8-Step Change Process Make it Happen Step 7: Don’t Let Up. 11 Wednesday, November 7, 2007 11

12. 8-Step Change Process Make it Stick Step 8: Create a New Culture. 12 Wednesday, November 7, 2007 12

13. Questions to Ponder • What are the icebergs in your organization? • What are some of the challenges of initiating change? • How does storytelling (i.e. fable) allow you to have the conversations you need to launch change? Wednesday, November 7, 2007 13

14. History Organizational Psychology Lewin’s Force Field Theory - Freezing and Unfreezing (Robbins, 2003) Schein’s (2004) work on “disequilibrium” as a tool for cultural adjustment Kotter realized the data supported cultural change and not just surface change Wednesday, November 7, 2007 14

15. References • Kotter, J.P & Rathgeber, H (2005). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. New York: St. Martin’s Press • Kotter, J.P.(1995, March-April).Leading change: Why transformation efforts fail, Harvard Business Review, 59-67. • Robbins, S.P. (2003). Organizational behavior (10th ed). Upper Saddle River, NJ: Pearson Education. • Schein, E.H. (2004). Organizational culture and leadership (3rd ed). San Francisco: Jossey-Bass Publishers. Wednesday, November 7, 2007 15