Summit'15 session breakout deck presented by Oxfam America - NYC, April 22, 2015

1. Building
your
Army
of
Recruiters
Exponen7ally
Farah
Abbas
&
Jen
Coburn
Oxfam
America

2. Agenda
What
is
Oxfam?
Building
Oxfam’s
Recrui7ng
Army
• History
with
Jobvite
• Ini7al
Buy-­‐in
Challenges
• Empowered
Managers
and
Staff
• Buy-­‐in
Result
• Keeping
Everyone
on
the
Same
Page
Lessons
Learned
Moving
Forward

3. What
is
Oxfam
• Interna7onal
confedera7on
of
17
organiza7ons
• Works
in
94
countries
• Part
of
a
global
movement
for
change
• Mission:
To
build
a
future
free
from
the
injus7ce
of
poverty
• long-­‐term
development
projects
• respond
to
emergencies
• campaigning
and
advocacy.

4. What
is
Oxfam
America?
• Headquartered in
Boston
• Offices in 9
countries
• 500 Employees
worldwide
• Jobvite customer
since 2010
• Average Volume:
350 hires per year

5. History
with
Jobvite
• Key
Challenges
in
2010
• First
Implementa7on
Strategy
– Rollout
out
to
US
ONLY
– Replicate
paper-­‐based
systems
– Get
buy-­‐in
from
Recrui7ng,
HR
and
Execu7ve
Leadership

6. Challenges
• Keeping Staffing & Hiring Managers as champions of
the tool
• Resistance to change
• Uproar with centralization of approvals creating
bottleneck
• Out-dated and/or irrelevant questions on requisition
forms
• Time consuming process to run through the extensive
candidate workflow
• Lots of handholding by recruiters

7. Empowered
Managers
–
Our
Army
of
Recruiters
Resistance
to
Change
• Training
and
Educa7on
• Access
to
candidates
at
the
7p
of
their
fingers
• Bigger
candidate
pool
• Can
be
Owners
of
the
hiring
process
• Lots
of
listening
and
readiness
to
system
changes
Time
Consuming
Process
• Reduce
steps
in
candidate
workflow
• Integrated
Background
Check
• Custom
and
Scheduled
Reports
to
stay
on
top
of
changes
• Use
field
mapping
to
reduce
data
entry
Approval
Chains
Bocleneck
• Remote
approval
• Alternate
approvers
• Simplified
Approval
Chains
based
on
condi7ons
Outdated
Forms
• More
Comprehensive
Forms
based
on
input
received

8. Buy-­‐In
Results
• Regional
Rollout
in
2013
• Run
all
employee
changes
through
Jobvite
• Open
Requisi7ons:
17-­‐55
• Users
Sending
Jobvites:
9
• Candidate
Flow:
47:1
• Referral
Candidates:
8
• Referral
Hires:
19

9. Keeping
Everyone
on
the
Same
Page
9:30-­‐10:00
Tour
of
office
Jen
(Boston)
Julie(DC)
10:00-­‐10:30
New
Hire
Paperwork
Jen
(Boston)
Julie(DC)
10:30-­‐11:30
IT
Josh
11:30-­‐12:00
Padare
Ellen
12:00-­‐12:30
Facili7es
Virginia
(Boston)
Julie
(DC)
12:30-­‐1:00
Oxfam
Overview/Lunch
Jen
1:00-­‐1:30
Jobvite
Jen
1:30-­‐2:00
Finance
Omari
2:00-­‐2:30
Performance
Management
Farah
2:30-­‐3:00
Benefits
Emily
Start
from
the
beginning…

10. Keeping
Everyone
on
the
Same
Page

11. Keeping
Everyone
on
the
Same
Page

12. Keeping
Everyone
on
the
Same
Page

13. Keeping
Everyone
on
the
Same
Page

14. Keeping
Everyone
on
the
Same
Page
63%
increase
in
number
of
Jobvites
sent
since
implemen7ng
regular
Jobvite
trainings
and
including
an
introduc7on
in
Orienta7on.
FY14
-­‐
5035
Jobvites
were
sent
FY15
-­‐
8223
Jobvites
were
sent

15. Keeping
Everyone
on
the
Same
Page

16. Keeping
Everyone
on
the
Same
Page

17. Lessons
Learned
When
implemen7ng
any
new
system,
iden7fy
the
most
frequent
users
and
get
them
on
board
first.
Don’t
be
afraid
of
change
–
just
because
it’s
been
done
a
certain
way
in
the
past
doesn’t
mean
it
can’t
be
improved.
Listen
to
the
end-­‐users.
What
will
make
it
easier
for
them?
This
is
a
robust
and
dynamic
system
–
it
can
take
it.
Some
people
will
resist.
Make
the
responsibili7es
clear
and
provide
as
much
support
as
possible.

18. Moving
Forward
Increase
our
number
of
publishers
Create
a
Facebook
career
page
Implementa7on
of
Jobvite
Video

19. Your Name Here
Company Name Here, Position Title Here
Email Here
THANK
YOU!