Responsive web design, navigation, and what's happening on the internet all play into the battle behind what to do. In this session we look at what really makes sense to reflect company culture. We look at many examples of Intranets shared on the web including public notes from Norman Nielsen Intranets report.
Know your business. Know your business requirements. Know your users. And then introduce a new social fabric that up-levels your workforce inside and outside the firewall, cross device, cross platform. This session will focus on the strategy behind moving your entire organization from an informed user base into a daily-engaged, active community. Lines of communication can go top down, bottom up, and it all happens wherever, whenever
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Strategy for Social Intranet Success
1.
2. Joel Oleson – CollabShow.com
@joeloleson
• First SharePoint Admin
• Former Microsoft IT & Product Team
• Top 5 SharePoint Influencer over past 3 years
• Popular SharePoint Blogger
• Global Community Builder
• Epic Traveler - TravelingEpic.com – Speaking and Traveling to
over 140 Countries
2
3. Agenda
•Evolution of the Intranet
•Ways the Traditional Intranet Fails
•Strategies for Designing & Building the
Social Intranet
5. Intranet 2000 – Employee Handbook
• Top Down
• Corporate News
• One Main Page of Links
• Forms, Policies & Procedures
6. Intranet 2010 – Few to many
• Portal Integration
• Top of Intranet is Corporate Communication
• Then deeper split for Team and Group Collab
• Self Service
• KPIs & Dashboards
• Some attempts at:
• Wikis
• Blogs
7. Intranet 2014+
• Any Device: BYOD
• Secure: Work from anywhere
• Many to Many Collaboration
• Universal Global yet local
• Unified Streams
• Simplified
17. “To err is human. Therefore one of the most important skills we can
develop is course correction. It’s direly important to understand when a
mistake is a mistake, to learn from our indiscretions, to change course
and move forward a better person” – the minimalists
18. SharePoint Social or Yammer?
Immediate adoption
Rapid innovation
Connect everyone
20. “The key to Social Enterprise success…
People don’t need a new siloed channel. They
already have many. ESN is [designed] to help
them collaborate, share, communicate better
to get their work done.”
-Sanjay Abraham, Cap Gemini
21.
22.
23. Wireframing & Agile
• Focusing on Agile development and wireframing methods, intranet
teams are completing design and deployment within much shorter
timeframes. – Top Intranets Report Norman Nielsen
24. Tips for incorporating successful design
patterns and best practices into your
intranet• Responsive design on intranets +
Mobile considerations
• Agile development
• Early wireframing to aid development
and buy-in
• Search: Global, local, and people
• Persisted Nav for on and off platform
• Streamline megamenus
• Filmstrips and carousels
• Flat design
• Visual design to support the brand
and desired tone
• Powerful images and photographs
• Continued integration and evolution
of social tools
• Coaxing employees to engage
• Gamification strategies to update
profiles
• Governance
• Organizational vision within a
framework
• Simple UI/UX in templates
Style Guide
Ideas based on Norman Nielsen Top Intranets 2014
25. •Global Nav
• News, Social Streams & Activity Streams
• Clean UI / Search focused
• Responsive Web Design #RWD
• Simplify / Personalize
26.
27.
28.
29.
30. App Menu with Icons
Notifications
Personalized Login
Gear for settings
37. Groups
Unifies
People, Profiles, Conversations, Emails, Calendars, and
Files across Office 365 and beyond.
Provides you with a rich and seamless collaboration experience across
applications
38. Content and signals across Office 365 auto-populating
the Office Graph for teams.
Insights derived with machine learning to help YOU get the job done right NOW
Office Graph
59. Recommended based on
your interests or profile
Clean Design
information filtered by
popularity
Regional Editions based
Screenshot
Hufingtonpost.com
62. Screenshot appears
courtesy of Disney
Consumer Products
4 Pages instead of 1…
Icons for Apps
Unified Stream for
News, Social, & External News +
Site Activities and Calendars
63. Do you feel the
Brand?
Personalized
Social Stream
News
Performance
Dashboard
Screenshot
courtesy of
Virgin
America
64. Wrap up & Action Items
• Focus on Culture
• Strategy based on Iterative #Agile Listen and FailFast approach
• Continuous Development
• Responsive Web for Mobile and Devices you can’t anticipate
• Focus on the Big Picture Business Needs (Not Platform and Features)
and the Solutions and Biz Justification (ROI/REJ) will come
• Let’s connect socially! - Joel Oleson
• http://www.collabshow.com & http://travelingepic.com
65. Microsoft Enterprise Social Resources
Engage us in the SPC14 Social Track SPC14 announcement: Work like a network! Enterprise social and the future
of work
Sites, Blogs & Twitter
Collabshow.com
Blog.viewdolabs.com
Enterprise Social Customer Success - Yammer Success Center - EnterpriseSocial.com - The Responsive Org
Admin & IT - Developers - Yammer App Directory - Office Store - Yammer Ignite
Blogs Yammer Office 365 Twitter @Yammer @Office365
Research/Whitepaper
Gartner: Magic Quadrant for Social Software in the Workplace Evolution of the networked enterprise: McKinsey Global
Survey results Yammer’s 2013 Business Value Survey Results The Rise Of Enterprise Social Networks
Press
How Red Robin Transformed Its Business With Yammer How Teach forAmerica gets the most out of Yammer on a
shoestring budget HK firm creates idea melting pot for 4,000 employees LexisNexis found that employees who use
Yammer are way happier Switching to Yammer let this company slash helpdesk calls and save $1.5 million a year
How Microsoft got its own employees to use Yammer
Videos
Move Faster Together Transform the Way You Work with Yammer
#WorkLikeANetwork