SharePoint 2010 TEC Keynote - Social Evolution in SharePoint - Los Angeles
1. Evolution of SharePoint Socialand What it Means for Your Deployment… Joel Oleson http://www.sharepointjoel.com @joeloleson
2. Who is SharePoint Joel? ~10 Year SharePoint Veteran SharePoint Product Architect, Evangelist & Strategy @ Quest Twitter: @joeloleson Email: joel.oleson@quest.com
3. 10 Stupid Things that Will Ruin Social Media for Everyone at Your Company Updating your status every 10 minutes Posting photos of the boss from the Christmas party Announcing your companies next steps to the WORLD before the Team even knows… Farmville & Mafia wars (enough said!) Tweeting in a meeting of 2 Work party videos on Youtube Continual-motion status updates Instead of research, links to a Rick Roll Asking legal to create a review process for blog content Sharing corporate dirty laundry under a pseudonym Author: Christian Buckley
7. Case Study: Is This You? Global Sales, Development teams scattered across the planet Teams in silos along product boundaries Overlapping expertise, technologies, code Collaboration happens only within silos Valuable corporate assets are lost or underutilized Obvious inefficiencies, duplicated effort
8. Common Information Challenges RegulatoryComplianceRepository CorporateWebPresence EmployeePortal Team“X” Site Custom SAPFront-End NYOffice BIDashboard KnowledgeManagementPortal R&DTeam SalesDivisionPortal ExtranetCollaborationSite Project“Z” MySite
12. Deployment and ManagementCommunities Composites KnowledgeManagementPortal Number of Users RegulatoryComplianceRepository Content Insights SalesDivisionPortal Custom SAPFront-End ExtranetCollaborationSite BI Dashboard GenevaOfficeSite Search R&D Team Team“X Site Project“Z” MySite SharePoint Platform Corporate Department Team Empowerment
14. Why SharePoint Needs Social The islands of information have been moved to SharePoint NOW WHAT??? Still can’t find anything Who is doing what? You can’t tell what’s new, what’s old or what has changed It’s all disconnected
16. Social Media is… An umbrella term that defines various activities that integrate technology, social interaction, and construction of video, documents, and other content –Wikipedia Many to many publishing: Person of the year is “You” - Time
17. It’s not a Craze… 3 out of 4 already use social technology 2/3 of global internet population use it It is democratizing communications Power is shifted from publishers and media elite to the people Kid down the street can compete with CNN on twitter More popular than email?
19. Evolution of Social in SharePoint 2010 Ratings Managed Metadata Service Advanced routing (based on metadata) Multi Import Sourced Profiles Status updates Activity feeds Knowledge mining Bookmarks Feedback/rating Note board (Wall) Tag clouds Social tagging Expertise tagging Enhanced Wikis Share & Track tab Individual and team blogs People and social search Discussions Offline Workspace Enhanced presence Rich Mobile views 2001 Team Sites/Workspaces Discussions Team calendars Alerts Search Metadata (Doc Profiles) Routing/Workflow 2007 Blogs Wikis My Sites Team Sites Outlook integrated drag & drop calendars RSS Search Mobile accessible Email archiving Business Sourced Public Profiles People Search Light workflow 2003 My Sites Shared calendars Search Alerts Presence awareness Email archiving to PF Discussions Enhanced workspaces
20. Microsoft SharePoint 2010 Ribbon UI SharePoint Workspace SharePoint Mobile Office Client and Office Web App Integration Standards Support Business Connectivity Services InfoPath Form Services External Lists Workflow SharePoint Designer Visual Studio API Enhancements REST/ATOM/RSS Tagging, Tag Cloud, Ratings Social Bookmarking Blogs and Wikis My Sites Activity Feeds Profiles and Expertise Org Browser Sites Communities Composites PerformancePoint Services Excel Services Chart Web Part Visio Services Web Analytics SQL Server Integration PowerPivot Content Insights Enterprise Content Types Metadata and Navigation Document Sets Multi-stage Disposition Audio and Video Content Types Remote Blob Storage List Enhancements Search Social Relevance Phonetic Search Navigation FAST Integration Enhanced Pipeline
21. 10 Steps to Real Social 2010 Make it Accessible Prepare for Mobile Enable Good My Sites Build Rich Profiles Build Relevant Enterprise Search Leverage Blogs & Wikis Integrate for Presence Build Discovery Navigation including external sources Archive the Old Enable Enterprise Content Types & Tagging & Ratings (Service App) Relevant Sticky Site Content
22. Social Goals & Success Criteria Allow people to accurately and quickly respond to information Ability to address problems connecting the right people & information fluidly SharePoint 2010 as stated by Erik Moll “as much about people and seem as much about people as it is about documents.” Cost of sharing and organizing lowered Knowledge surfaced that might otherwise have not been
24. Plan and Enable SharePoint for the Mobile Workforce SharePoint Workspace 2010 Mobile Office Hub on Windows Phone 7
25. Create a “Sharing Culture” Understand the relationship between corporate culture and your social computing approach
26. What is your view of the world? Bottom up Personal Team Top down Enterprise Group or Division
27. The Information Pyramid of Enterprise Content… Permanent Central Portal Enterprise Search Enterprise Browse Corporate Business Taxonomy With Divisional Stakeholders Central Portal Permanent Division Portals Business Process Division News, Scorecards Group Reporting Semi Structured Group, Team, Project Sites and Workspaces Ad Hoc Self Service w/ Life Cycle Management Per User Blogs, bios, Social
28. Enable My Site Creation Use My Site to share your interests, responsibilities and activities Interests Define responsibilities or interests with tags Activities Pre-Beta Screenshots.
35. Rich Organizational & Folksonomic Directories Easily build and access your business community Browse People directory Define your colleagues Pre-Beta Screenshots.
40. Case Study Conclusion Many Solutions Evaluated Deploy SharePoint 2010 Leverage: Activity Feeds, My Sites, Profiles Make it Internet accessible Service Apps: Enterprise Metadata, Tagging, Profile Sync, My Sites, Social, Logging, Search
42. SharePoint Starts The Fire Emails, Paper trail, Post-it notes and Snail mailDeadlines, Going nuts, Training costs and Budget cutsCollaborate, Meeting date, Working in the office late Weekends, Holidays, Family feels the brunt SharePoint starts the fire, Users collaborating, Enterprise is changingSharePoint, Got me praise, Corner office, Big fat raise, Sharing, In the cloud, Something called BPOS. CIO blown away, Learned about the cloud today, New job is great, what else, can I say? SharePoint starts the fire, Users collaborating, Enterprise is changingSharePoint starts the fire, Microsoft has got it, Can’t wait to have it Thanks to the SharePoint Community! More Lyrics at: http://bit.ly/bprb9m - Dux, Gannotti & the SharePoint Community: Full Video http://bit.ly/9IyDqI
45. Learn More about SharePoint 2010 Information forIT Prosat TechNet http://MSSharePointITPro.com Information forDevelopersat MSDN http://MSSharePointDeveloper.com Information forEveryone http://SharePoint2010.Microsoft.com