2011 Benchmarking Presentation Summary
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The document summarizes the 2011 IAMFA Benchmarking report. It discusses benchmarking groups that participate in the IAMFA Benchmarking program and provides statistics on participation rates from 2007 to 2011. The benchmarking process and some key findings from the 2010 and 2011 reports are highlighted, including median energy usage and operating costs. The benchmarking workshop discussed strategies around CO2 control, temperature setpoints, and new lighting technologies. Overall trends noted were reducing energy/costs, sustainability focus, and understanding where facilities can add value through strategic planning.
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2011 Benchmarking Presentation Summary
- 1. 2011 IAMFA Benchmarking Summary Keith McClanahan Facility Issues (928) 213-9767 keithmcc@facilityissues.com
- 2. Benchmarking - What Is It? Bench . mark . ing: The search for industry best practices that lead to superior performance Facility Issues IAMFA Benchmarking Summary
- 3. Benchmarking Groups Include… Museum and Cultural Institutions (IAMFA) Corporations with Multiple Sites Facility Managers Roundtable IFMA’s Utility Council Outsource Providers Telecommunications Distribution / Warehousing Research Facilities Benchmarking Group Facility Issues IAMFA Benchmarking Summary
- 4. IAMFA Benchmarking Participation Year 07 08 09 10 11 First time participant 8 20 9 5 6 Previous participant 42 40 42 46 42 Total participation 50 60 51 51 48 Facility Issues IAMFA Benchmarking Summary
- 5. IAMFA Benchmarking Facility Issues IAMFA Benchmarking Summary
- 6. IAMFA Benchmarking 2010 2011 Facility Issues IAMFA Benchmarking Summary
- 7. IAMFA Benchmarking 2010 2011 Facility Issues IAMFA Benchmarking Summary
- 8. Benchmarking – Why do institutions benchmark? To show current performance To show performance trends To track sustainability To learn from each other Facility Issues IAMFA Benchmarking Summary
- 9. Benchmarking Process: 1.Update survey & reach 2. Benchmarking 8. Repeat Partners 7. Track 3. Gather Data 6. Implement Ideas 4. Publish Comparisons 5. Focus on Those That Appear Better Facility Issues IAMFA Benchmarking Summary
- 10. IAMFA Benchmarking – Steering Committee Members • Joe Brennan – SFMOMA • Lauren Friedman, Getty • Charon Johnson, Library of Congress • Kendra Gastright - Smithsonian Institution • Guy Larocque – Canadian Museum of Civilization • Patrick Jones – Art Institute of Chicago • Randy Murphy – LACMA • Jack Plumb, National Library of Scotland • David Sanders, Natural History Museum • Kevin Streiter, High Museum of Atlanta • Tony van Noordenburg, Museum of Victoria • Harry Wanless – The British Library • Tony Young, Carnegie Museums Facility Issues IAMFA Benchmarking Summary
- 11. IAMFA Benchmarking – Steering Committee Major Responsibilities… • Review and adjustment of survey questions • Assistance in identifying new participants • Format and layout of Report • Guidance in establishing the Benchmarking Meeting Agenda • Always looking for ways to improve & add value Facility Issues IAMFA Benchmarking Summary
- 12. Benchmarking Process: 1. Update survey & reach consensus 2. Choose Partners 3. Gather Data 4. Publish Comparisons Facility Issues IAMFA Benchmarking Summary
- 13. IAMFA Benchmarks 2011 Report 2009 Median: 23.73 KWH/GSF Facility Issues IAMFA Benchmarking Summary 2010 Median: 23.50 KWH/GSF
- 14. IAMFA Benchmarks Facility Issues IAMFA Benchmarking Summary
- 15. IAMFA Benchmarks Facility Issues IAMFA Benchmarking Summary
- 16. IAMFA Benchmarking – Building Label Facility Issues IAMFA Benchmarking Summary
- 17. IAMFA Benchmarks Facility Issues IAMFA Benchmarking Summary
- 18. IAMFA Benchmarks - 2011 2009 Median: $14.87/GSF Facility Issues IAMFA Benchmarking Summary 2010 Median: $11.80/GSF
- 19. IAMFA Benchmarks - 2011 Facility Issues IAMFA Benchmarking Summary
- 20. IAMFA Benchmarks Facility Issues IAMFA Benchmarking Summary
- 21. IAMFA Benchmarks - 2011 Facility Issues IAMFA Benchmarking Summary
- 22. End of Report Cycle Reporting Communication Strategy for Different Groups FM Organization – Key charts in a highly visible location Customers / Users – A short written summary report including where we stand and what we are doing to improve Senior Management – A Presentation of Key Findings and Action Plans Facility Issues IAMFA Benchmarking Summary
- 23. Components of Successful Benchmarking For the Final Report… Score Your Site by Category i.e Utilities, Maintenance, Custodial… Needs Work OK Doing Great Prioritize Action Items Based On Your Business Situation Facility Issues IAMFA Benchmarking Summary
- 24. Benchmarking data in the past year was used to… Establish operating budget for a new museum California Establish staffing levels for a new museum in Florida Evaluate outsourcing options Evaluate energy targets for cultural institutions in Australia Determine sourcing options for electricity Establish temperature/humidity set points in galleries Facility Issues IAMFA Benchmarking Summary
- 25. Process: 1. Update survey & reach consensus 2. Choose Partners 3. Gather Data Publish4. Comparisons 5. Focus on Those That Appear Better Facility Issues IAMFA Benchmarking Summary
- 26. Benchmarking Workshop Facility Issues IAMFA Benchmarking Summary
- 27. Benchmarking Workshop Facility Issues IAMFA Benchmarking Summary
- 28. Benchmarking Workshop Facility Issues IAMFA Benchmarking Summary
- 29. Benchmarking Workshop Facility Issues IAMFA Benchmarking Summary
- 30. Benchmarking Workshop Overview of each participating institution Facility Issues IAMFA Benchmarking Summary
- 31. Benchmarking Workshop Facility Issues IAMFA Benchmarking Summary
- 32. 2011 Report IAMFA Benchmarks Facility Issues IAMFA Benchmarking Summary
- 33. Benchmarking Workshop – Discussed CO2 control options & implementation Facility Issues IAMFA Benchmarking Summary
- 34. Benchmarking Workshop – Temperature set points Facility Issues IAMFA Benchmarking Summary
- 35. Discussed New Lighting Technologies LED Lighting in galleries Facility Issues IAMFA Benchmarking Summary
- 36. Overall Trends … Reducing energy costs / consumption Emphasis on sustainability and “green” Outsourcing doesn’t seem to be a big issue this year. Facility Issues IAMFA Benchmarking Summary
- 37. Overall Trends … Strategic Vision…. • No / Minimal surprises • Understand Where They “Add Value” • Up to date Strategic Plans Facility Issues IAMFA Benchmarking Summary
- 38. Overall Trends … Service Levels: • Basic services • Additional services (user pays) Improving productivity • Handhelds • Wrench-time • Increasing PM Facility Issues IAMFA Benchmarking Summary
- 39. Thank You Facility Issues IAMFA Benchmarking Summary