The document discusses strategy consulting and provides an overview of strategic concepts and trends in the industry. It outlines common strategy tools like Porter's Five Forces and the 4 Ps/4 Cs frameworks. It then notes that while many companies conduct strategic planning, less than half are satisfied with implementation and a small percentage make major decisions based on it. The document also discusses current trends in strategy consulting, including clients taking work in-house and increasing demand for implementation. It profiles the typical sizes of firms and the work they focus on, from strategy to implementation. Finally, it introduces a case study client in the back-office services sector facing sales and market share declines.

2. Strategy Consulting Dr. Joe O’Mahoney Dr Ismael Al-Amoudi

4. Strategy: A Refresher

5. What is Strategy? Vision what values drive this company? Objectives where do we want to be? Plan how will we get there? Goals how will we know when we’re there? Programs streams for delivery

9. So…… RESPOND TO OPPORTUNITIES Separate strategy from annual planning

10. Trends

11. The Work’s Drying Up Strategy 2005 £485m 2006 £411m Outsourcing 2005 £399m 2006 £489m Operations 2005 £419m 2006 £613m

13. So……Who’s doing what? Strategy Program Management Implementation Operation Size PWC / EY ADL, BCG McKinsey Bain & Co Accenture / IBM KPMG / Deloitte Accenture / IBM PWC / EY KPMG / Deloitte ADL, BCG McKinsey Bain & Co ADL, BCG McKinsey Bain & Co

14. Case