Contact:
jprice@jumpstart-hr.com
www.jumpstart-hr.com
Effective metrics are the key to achieving tangible results;
with a multitude of potential metrics to measure it’s easy to
get lost in the data. Aligning your metrics to showcase results
applicable to your organization’s business goals is crucial.
This presentation will take you through the various measurement
options you have available as an HR professional, show you
the benefits and drawbacks of each and guide you through
determining what best suits your organization and
budgetary needs.
What You Will Learn:
• How to determine which metrics is the best for your organization
• How to prioritize your metrics to those pertinent to your
organizations business strategy
• How to discover causations and correlations
amongst metrics
• Understand the tools used throughout the industry
• Map out the specific tools needed that align with your
organization’s business goals
• Build your own toolbox specific to your business needs
How You Will Benefit:
• Gain practical experience in utilizing only the most imperative
metrics that are linked to a companies success
• Turn your organization’s weaknesses into strengths by
obtaining a deeper understanding of the metrics that fit
your company
• Save time and money by only utilizing the metrics that are
critical to your business’ success
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
The HR Metrics Toolbox: Determining the RIGHT Metrics for Your Business Needs
1. The HR Metrics Toolbox
Determining the RIGHT Metrics for Your
Business Needs
2. Personal Introduction
Joey V. Price is an entrepreneur,
philanthropist, and Human Resource
extraordinaire with incredible
experience, expertise, and
unprecedented passion for the field.
As CEO and Chief HR Consultant of
Jumpstart:HR, a Managed HR
Services Firm, Joey oversees the
operations of the organization providing
trusted Human Resources supports and
expertise to small and medium sized
business across the United States.
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
3. Business Introduction
Jumpstart:HR is your trusted Managed HR Services partner.
We work with your organization as a virtual and on-site service
provider to solve your HR challenges, alleviate your burdens
and free up your time.
OUR MISSION:
To become a pioneer and trusted Managed HR Services partner
for small to medium sized businesses in the US. We strive to
provide up-to-date and creative Human Resources knowledge
and implementation strategies marked with high quality
personable customer service and career development tools that
inspire growth. Jumpstart:HR works to make an immediate
impact in as little as one month’s worth of support.
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
4. Housekeeping Rules
This Workshop Session Includes the Following:
Lecture
Feedback and Engagement
Video
Peer to Peer Discussion
Q&A
“It is not that I'm so smart. But I stay with the questions much
longer.”
― Albert Einstein
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
5. HR Metrics
• Effective metrics are the key to achieving tangible results;
with a multitude of potential metrics to measure it’s easy to
get lost in the data.
• Aligning your metrics to showcase results applicable to your
organization’s business goals is crucial.
• This workshop will take you through the various
measurement options you have available as an HR
professional, show you the benefits and drawbacks of each
and guide you through determining what best suits your
organization and budgetary needs.
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
6. What You Will Learn:
How to determine which metrics is the best for your organization
How to prioritize your metrics to those pertinent to your organization’s
business strategy
How to discover causations and correlations amongst metrics
Understand the tools used throughout the industry
Map out the specific tools needed that align with your organization’s
business goals
Build your own toolbox specific to your business needs
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
7. How You Will Benefit:
• Gain practical experience in utilizing only the most imperative
metrics that are linked to a company’s success
• Turn your organization’s weaknesses into strengths by
obtaining a deeper understanding of the metrics that fit your
company
• Save time and money by only utilizing the metrics that are
critical to your business’ success
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
8. TRUTH:
THE DATA YOU NEED TO
MEASURE IS ALREADY THERE.
YOU JUST HAVE TO PAY ATTENTION.
9. The Data is Already There
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
10. TRUTH:
THE ROLE OF HR IS CHANGING AND EFFECTIVE
INFORMATION ANALYTICS WILL POSITION
LEADERS TO SUCCEED.
11. HR From The Outside In
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
12. HR From The Outside In
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
13. HR From The Outside In
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
14. TRUTH:
WE ARE ALREADY WELL-VERSED ON THE
CAUSE/CORRELATION EFFECT OF DATA,
METRICS AND OUTCOMES.
15. Comparison of Health Metrics
Knowledge is power but knowledge does not equal results.
Blood Body
Heart Beat Weight
Pressure Temperature
Reinforce:
Knowledge Action Results
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
16. Comparison of Car Metrics
Measure What You Need,
But Understand As Much As Possible
GPS/Miles &
What does this
Fuel Remaining Air Pressure time left until
light mean?
destination
• (Knowing when you
don’t know what is
going on but you
see a warning sign)
Reinforce:
Knowing what you don’t know is helpful.
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
17. Lagging Indicators & Leading Indicators
• Leading Indicators: “Process Measures” – Gauge incremental
progress towards your key HR outcomes. Leading =
Performance
• Lagging Indicators: “Outcome measures” – Gauge your HR
progress by examining the final end result or outcomes of
your efforts. Lag = delay
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
18. Practical Examples:
SCENARIOS
• Recruitment and Workforce Planning
• Compensation and Retention
• Training and Productivity
• Diversity Initiatives
• Government Compliance and Reporting
• PPACA and Benefit Costs
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
19. Key Metrics to Use
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
21. What belongs in your toolbox?
Business Management & Strategy
Strategic Role Of HR In Organizations
HR Business Management Skills
Strategic Planning Process
Evaluating The Internal/External Environment
HR & The Legislative & Regulatory Environment
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
22. What belongs in your toolbox?
Workforce Planning & Employment
Employee Rights, Privacy & Consumer Protection
Legislation
Organizational Staffing Requirements
Job Analysis & Documentation
Recruitment, Flexible Staffing, Selection & Retention
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
23. What belongs in your toolbox?
Human Resource Development
Organizational Development Initiatives
Adult Learning & Motivation; Training & Development
Talent And Performance Management
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
24. What belongs in your toolbox?
Compensation & Benefits
Compensation Structure & Systems
Benefit Programs
Compensation & Benefits Legislation
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
25. Case Study by Branch of HR (PHR/SPHR):
Employee & Labor Relations
Employee & Labor Relations Legislation
Union Organizing & Collective Bargaining
Unfair Labor Practices
Discipline & Complaint Resolution
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
26. Case Study by Branch of HR (PHR/SPHR):
Risk Management
Organizational Risk
Workplace Safety, Health, Security And Privacy
Risk Management Legislation
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
27. How To Prioritize Your Metrics
Prioritize Metrics In The Following Order:
What Isn't Working (And What Needs
To Be Fixed Right Away)
What Measurements
Help Ensure Business
Strategy Is On
Track/Where are
opportunities for
growth?
Everything Else
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
28. Lean Industry Metric Tools
• MS Excel Spreadsheets
• SHRM Metric Calculators
– (http://www.shrm.org/Te
mplatesTools/Samples/
Metr...)
• Eyes & Ears
– (Management by
wandering around)
– This is the best for "real-
time" measurement
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
30. Personality Tests
• StrengthFinders
• Work Personality Index
• Myers-Briggs
• Others
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
31. Map Out The Specific Tools:
How To Select
Tools: Learning
Cost
Curve
Ease of
Outsource
Use
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
32. Build your own toolbox:
• Start With Two Questions:
– What do we need to measure and why do we need to
measure it?
• Refer to the worksheet provided for metric formulas and
consider your current technology
• Assign responsibilities within your HR department (or
what you will outsource)
• Measure, Manage, Measure (Keep a frequent cycle of
measuring data, interpreting results and adjusting as
necessary)
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter
33. Key Take-Aways:
Knowledge [of
metric formulas
Just because you and data] is
Measure only
don’t see it, power, but
what you need,
doesn’t mean that accurate
but understand as
the data isn’t interpretation and
much as possible.
there. execution of the
findings are what
lead to to results.
Jumpstart:HR | "Get more HR while doing less." | www.jumpstart-hr.com | #HRmetrics | @JVPsaid - On Twitter