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johanna kollmann

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Systems Thinking for Product Managers
Systems Thinking for agile service design
Understanding systems
Making sense of messy problems - Systems thinking for interaction designers
Sense-making for digital products - UX Lausanne
Customer insights for product strategy
Systems Thinking workshop @ Lean UX NYC 2014
Collaboration. Customers. Conflict? Bridging the Gap between Agile and UX
Collaboration hacks - let's do great together
Lean Startup in Design Consulting: presented at Lean UX NYC
How to get more than opinions: UX tips for customer development
UX techniques for customer development and making sense of qualitative data
Connecting the dots - Frontiers of Interaction 2012
It's about people - how Agile and UX can play well together
Making sense of messy problems - Systems Thinking for multi-channel UX