How to Troubleshoot Apps for the Modern Connected Worker
Why an api? - Exec I/O Mobile 2014
1. Why an API?
Johannes Lundberg
twitter.com/johannesl
!
johannesl@46elks.com
46elks
2. Classic SaaS
BUSINESS TO BUSINESS
Money
Value
End-users Customers
SaaS
company
Money
Value
LTV > ACQUISITION COST = YOU WIN
3.
4. Problems with SaaS
1. Solves a specific problem
2. Limited market
3. End-user responsibility
5. The API business
End-users Customers
API
business
Money
Tools
Money
Value?
Not knowing the value your customers will
create is the true power of an API business.
6. Not knowing the value your
customers will create is the
true power of an API business.
Johannes Lundberg - Exec I/O Mobile 2014
11. Characteristics of an API business
1. Community building, not sales
2. Requires long term commitment
3. Can be very low churn, high LTV
4. Often crucial for customers’ success
12. The essence of an API
Turning traditional complexity
into programatic simplicity.
14. Traditional way 46elks
• High hardware costs
• Big monthly fees
• Long term contracts
• Extensive development time
• Requires telecom skills
• No hardware needed
• No fixed costs
• No lengthy contracts
• Fast to integrate
• No special skills required
15. - Send & receive SMS
- Dynamic Voice call logic
- Real time phone number allocation
- MMS campaigns
…
16. Startup IVR concept
• Play menu sound file
• If 1, connect to sales
• If 2, connect to support