Doing Enterprise Architecture

Doing Enterprise Architecture
Elicit, Visualize, Analyze, Document and Agree
Alignment of Business, Information and Technology
Models of Enterprise E-Services Performance
johnmacasio@gmail.com
www.slideshare.net/johnmacasio

About the Workshop
Doing Enterprise Architecture workshop
presents the framework, process and
technology to elicit, elaborate, analyze,
document and agree on the aligned
reference models of the business,
information, technology and security that
match the shared requirement and
performance standards of the
stakeholders, customer and internal
people of government agency.
johnmacasio@gmail.comDOING ENTERPRISE ARCHITECTURE

Essential Questions
Q1:
What is the state of alignment
between the agency mandate, vision,
goals and performances objectives to
the requirement, design,
implementation, support and
continual improvement of the
agency’s information and
communication technology services?

Essential Questions
Q2:
What are the agency’s critical and
non-critical functions, the processes,
data, application, infrastructure and
performance requirement to be
improved through aligned use of
information and communications
technology?

Essential Questions
Q3:
What are the organizational reference
models that illustrate leadership,
direction, control, delivery and
relationship of mandated core and
non-core functions of the agency?

Essential Questions
Q4:
What are the common standards, best
practices, policy framework, business
rules and technology references to be
observed in the requirement, design,
development, implementation and
continual improvement of governance,
process, data, application, infrastructure,
and security of the agency’s information
and communication management?

Essential Questions
Q5:
What are the existing information
and communication systems projects
and the state of their alignment to
the agreed enterprise architecture
and information system strategic plan
of the Government agency that
integrate the use of information and
communications?

Essential Questions
Q6:
What are the risks to mitigate in the
planning, sourcing, developing,
implementation and support of
information and communication
systems projects?
johnmacasio@gmail.comjohnmacasio@gmail.comDOING ENTERPRISE ARCHITECTURE

Essential Questions
Q7:
What are the critical configuration
requirements and investment for the
identified strategic direction and
timeline to meet performance
change objectives of desired state
for the processes, data, application,
communication, infrastructure,
inter-operatibility, security, and
people capability?

Enterprise Architecture
(Description)
1. Enterprise Architecture links the
business mission, strategy , and
processes of an organization to its
IT strategy.
2. It is documented using multiple
architectural models or views that
show how the current and future
needs of an organization will be
met.
-Clinger Cohen

(Description)
3. It focuses on strategic
differentiators and working across
the enterprise, there is a unique
opportunity to create leverage and
synergies and avoid duplication
and inconsistencies across the
enterprise
-Clinger Cohen

Indicators of Useful Enterprise
Architecture

Architecture
• Clarity
There is simple, direct and consistent
visualization of the holistic models that
represent what to understand, change,
communicate and execute about the enterprise
purpose, organization, people, relationship,
performance, business, information and
technology.

Architecture
• Alignment
There is congruence on the fitted and connected
boundaries in the logical structure of
relationships between the components that
compose purpose, organization, process, data,
application and infrastructure of the enterprise.

Architecture
• Integration
There is clear and definitive view of lifecycles,
uniqueness and value of every systems that are
intended to be synchronized with the unified
structure of interoperation for the enterprise.

Architecture
• Adaptability
There is that ability to change or be changed to
fit changed circumstances of the enterprise of
what to achieve, preserve, avoid and eliminate.

(Output)
1. Accurate representation of the
business environment, strategy
and critical success factors
2. Comprehensive documentation of
business units and key processes
3. Views of the systems and data
that support these processes
-Clinger-Cohen

(Output)
4. A set of technology standards that
define what technologies and
products are approved to be used
within an organization,
complemented by prescriptive
enterprise-wide guidelines on how
to best apply these technology
standards in creating business
applications.
-Clinger-Cohen

Domains
• Application• Technology
• Data• Business
The reason we do
what we do, the
people we serve and
outcomes we seek
What information,
knowledge and
wisdom do we
require in doing the
business, and how do
we treat the data
The software that
support the delivery
of the business
mandate, goals and
objectives.
The physical
infrastructure that
enables or constraints
to access, connect,
capture, process,
store, secure and
manage.

The Open Group Architecture Framework
(TOGAF) Architecture Definition Components

Enterprise Architecture Artifacts
INFORMATION VALUE CHAIN ANALYSIS
Matrix Relationship between Data, Process, Organization, Roles,
Location, Goals, Application, Projects and Technology Platforms
PROCESS ARCHITECTURE
--Functional Decomposition
-Process Flows/Workflows
-Information Products
-Events and Business Cycles
Procedures/Rules
BUSINESS ARCHITECTURE
--Operating Principles
-Goals and Strategies
-Organization Structures
-Events and Business Cycles
Procedures/Rules
APPLICATION ARCHITECTURE
--Application System Portfolio
-Portals & User Interface
-Program Structures & Flow
-Software Components Archi
- Implementation Project
Portfolio
TECHNOLOGY ARCHITECTURE
--Network Topology
-Technology Platforms
-Standards and Protocol
-Software Tools Portfolio
DATA ARCHITECTURE
-Enterprise Data Model
Subject Areas
Entity Hierarchies
Conceptual Views
Logical Views
Business Glossary
Taxonomies
Entity Life Cycles/States
Reference Data Values
Data Quality Rules
-Related Data Architecture
Database Architecture
Data Integration Architecture
DW/BI Architecture
Reporting Architecture
Content Management Architecture
Metadata Architecture

Formulation
Enterprise
Architecture
Formulation
EA
Stakeholder
Awareness
Need
Standards
Question Organization
Project
Management
Team
PMT Tasks and
Deliverable
PMT 1
EA Vision,
Principles and
Requirements
PMT 2
EA Current State
Assessment
Business
Information
Technology
PMT 3
EA To-Be State
Change
Requirement
Business
Information
Technology
PMT 4
Draft, Review
and Approval of
Enterprise
Architecture and
IS Roadmap
Enterprise
Architecture
Formulation
EA
Stakeholder
Awareness
Need
Standards
Question Organization
Project
Management
Team
PMT Tasks and
Deliverable
PMT 1
EA Vision,
Principles and
Requirements
PMT 2
EA Current State
Assessment
Business
Information
Technology
PMT 3
EA To-Be State
Change
Requirement
Business
Information
Technology
PMT 4
Draft, Review
and Approval of
Enterprise
Architecture and
IS Roadmap

Agency Enterprise Architecture
Formulation Activities
1. Agency-wide subscribed
definition and standard
reference for Enterprise
Architecture
-Clinger Cohen Enterprise
Architecture Competencies
-The Open Group Architecture
Framework
2. Agency-wide
identification of the need
for Enterprise
Architecture

Formulation
3. Agency-wide checklist
of agency functions and
outcomes to be supported
by having an Enterprise
Architecture
4. Agency-wide
identification of system
requirement to be
supported by Enterprise
Architecture

5. Agency-wide listing and
description of Enterprise
Architecture internal and
external stakeholders
6. Agency-wide
identification of
Governance and
Management of

7. Agency-wide definition
of Enterprise Architecture
Principles
8. Agency-wide
description of Enterprise
Architecture Vision

9. Agency-wide policy on
formulation, guidance and
implementation
10. Agency-wide checklist
of requirement (CSF) to
enable the Enterprise
Architecture

Mandate
& Vision
Functions
11. Agency-wide Strategic Intention
Goals Programs

As-Is State To-Be State
12. Agency-wide Business Architecture

13. Agency-wide Information System Architecture

14. Technology Architecture

Change Requirement Transitioning Tasks
15. Agency-wide Architecture Realization

Transitioning ICT Projects Budget and Timeline
16. Agency Wide-ICT Projects

Monitoring Activities Assessment Program
17. Agency Wide EA Continual Improvement

Enterprise Architecture & Solution
Development
Enterprise Architecture & Solution
Development
STRATEGY
DISCOVERY
REQUIREMENTS
ARCHITECTURE
ACQUISITION
INTEGRATION
EXECUTION
-Business Objectives
-Performance Measures
-Funds & Partnering Strategies
-Best Practices, Technology Enablers
-Existing Stakeholders, Business Processes & Workflows
-Existing Delivery and Access Channels
-Must Have Functions, Feature & Info Changes
-Short & Long Term Requirements
-Assessment of As-Is-State = Gap Analysis
-Define Components Relationship to BRM
-Diagramming of EA Components
-To-Be Architecture Blueprint
-Define & Align Service Components
-Components Common Criteria & Service Level
-Select COTS based on Complied EA
-Prototype Solution Architecture
-Verify ROI & Business Fit
-Validate Sequencing Plan
-Deploy
-Manage
-Re-baseline
Iterative Development Value Based Release

Components of Successful Information
Management System
Agency
Citizen
DeLone and McLean Model

Government Context

Framework
Enterprise architecture elicit, elaborate, analyze, agree and document
the
of the “mandate stakeholders” and information and communications
technology to deliver and support the mandate and outcomes of the
Department of Agriculture.
PERSPECTIVE AND MODELS REFERENCE FRAMEWORK
Performance TOGAF
Component Capability Maturity Model
Integration Body of Knowledge
Alignment Technology Standards
Requirement
Investment
Governance

Enterprise Architecture References
TECHNOLOGY &
NETWORK
DATA &
APPLICATION
PROCESS &
POLICIES
ORGANIZATION &
STAKEHOLDERS
MANDATE
VISION
GOALS
•Data Elements & Standards
•Application Systems
•Use Case
•Entity Relationship Diagram
•Data Flow Diagram
•Interoperability Standards
•Security Reference Model
•Application Platforms
.
•Functional Organization
•Functions and Process Flow
•Policies & Business Rules
•Roles & Authority
•Performance Metrics
•Access & Connectivity Infrastructure
•Network Management
•Internet Services
•Database System
•Application Platform
•Communication Standards
•Security System
•Service Level Agreements
•Strategic Level
•Tactical Level
•Operational Level
•Interest Group
•Customers
•Legal Basis
•Business Strategy
•ICT Strategy
•Balance Scorecard

Need for
AREAS OF
CONCERN
STRENGTH WEAKNESS OPPORTUNITIES THREATS
E-Services
Governance
Business Process
Information
Management
Infrastructure
Management
Security
Management
Integration
Management
User
Management
Project
Management

Methodology
ORGANIZATION PHASES TASKS TOOLS
Lead Input Process Output
TWG
-EA
Framework
-EA
Baseline and
Assessment
-EA
To-Be and
Change
Requirement
-E-Services
Strategic Road
Map

Vision
AGENCY-WIDE
MANDATE
AGENCY-WIDE
KEY RESULT AREAS
ENTERPRISE
ARCHITECTURE
VISION
ICT SERVICES
VISION

Information System Balance Scorecard
If IS succeed, which goals of the
agency stakeholders shall see
value for IS?
VALUE CREATION
To achieve mandate and
vision of value, how must IS
System be experienced by the
customers?
CUSTOMER EXPERIENCE
To satisfy the IS customers, which
process, data, application and
technology must we excel at?
OPERATIONAL EXCELLENCE
To achieve our vision of value,
what lesson to apply and
improvement to happen ?
FUTURE ORIENTATION
INFORMATION
SYSTEM
STRATEGY

Goals
PERFORMANCE
AREAS
ENTERPRISE ARCHITECTURE GOALS
ACHIEVE ELIMINATE PRESERVE PREVENT
Governance
Business
Process
Information
Management
Infrastructure
Management
Information
Security

Principles
Architecture
Components
Principle
Statement
Principle
Description
Principle
Implications
1. Governance
2. Business Process
3. Information
Data
Application
4. Technology
5. Security

CAPABILITY
MATURITY MODEL
LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4
Business
Process
Information
Management
Technology
Infrastructure
Information
Security
IT Governance
and
Management

BUSINESS PROCESS
FUNCTION CUSTOMER
REQUIREMENT
CORE
PROCESS
STAKEHOLDERS LOCATION STANDARDS
1.
2.
3.
4.
5.
6.

DATA SERVICES
DATABASE
NAME
SUPPORTED
AGENCY
PROCESSES
DATA
INPUT
SUPPLIERS
DATA
OUTPUT
USERS
SUPPORTED
APPLICATION
SYSTEM
TECHNOLOGY
STANDARDS
1.
2.
3.
4.
5.
6.
johnmacasio@gmail.comENTERPRISE ARCHITECTURE & E-SERVICES PLANNING johnmacasio@gmail.comDOING ENTERPRISE ARCHITECTURE

APPLICATION SERVICES
APPLICATION
NAME
SUPPORTED
AGENCY
PROCESS
APPLICATION
STAKEHOLDERS
AND USERS
REQUIRED
DATABASE
APPLIED
REGULATION
POLICIES
TECHNOLOGY
STANDARDS
1.
2.
3.
4.
5.
6.

INFRASTRUCTURE SERVICES
TECHNOLOGY
INFRASTRUCTURE
COMPONENTS
SUPPORTED
AGENCY
USERS
SUPPORTED
AGENCY
FUNCTION
SUPPORTED
AGENCY
PROCESS
AVAILABILITY
CAPACITY
METRICS
TECHNOLOGY
STANDARDS
SERVICE
MANAGEMENT
1.Access Devices
2.Network
3.Unified
Communication
4.Application
Platform
5.Database
Platform
6.Security
Platform
7.User
Management
8.Data Center
Facility
9.Technology Skills
10.Technology
Standards and
Compliance

CHANGE REQUIREMENT
• POLICIES
• STANDARDS
• GOVERNANCE
• PROCESS
• COMPETENCIES
• INFRASTRUCTURE
• TECHNOLOGY
• DATA
• APPLICATION
• COMMUNICATION
• SECURITY
• INTEROPERABILITY

PROCESS MAP
COMMON FUNCTIONS CORE PROCESSES

PROCESS MAP

INFORMATION MODEL
INFORMATION
SYSTEM
DATA APPLICATION
PROCESSES

Enterprise E-Services View
INFORMATION
SYSTEM
DATA
SERVICES
APPLICATION
SERVICES
CONNECTIVITY
SERVICES
USERS
ACCESS
BUSINESS
FUNCTIONS
DATA
ELEMENTS
DATABASES
NETWORK
INFRASTRUCTURE
POINT OF PRESENCE
CUSTOMER
SUPPLIER
Register
Regulate
Research
Policy

Enterprise E-Services View

Information System Analysis
BUSINESS DOMAIN
BUSINESS AREA 1 BUSINESS AREA 2
BUSINESS
PROCESS 1
BUSINESS
PROCESS 2
BUSINESS
PROCESS 3
PROCESS
OBJECTIVES
INPUT PROCEDURES OUTPUT
SHARE
PROCESS
STAKEHOLDERS
PROCESS
LOCATIONS
DATA
ELEMENTS
MEDIA
SOURCES
QUANTITY
QUALITY
TIMING
RESPONSIBILITY
TRIGGERS
TASKS
ACTIVITIES
SEQUENCES
RELATIONSHIPS
RULES
CONTROLS
AUTHORITY
KINDS
FORMAT
INFORMATION
TIMING
STYLE GUIDE
QUALITY
QUANTITY
USERS
MEDIA
FORMAT
SECURITY
POLICIES
USERS
STORE
Organization, Functions and Outcomes
Mandate, Mission, Vision
Strategic, Tactical and Operation Goals

4.1
4.2 4.3
3.1 3.2 3.3
2.1 2.2 2.3
1.1
1.2
2.0
Enrollment
1.0
Admission
3.0
Grades
4.0
Certification
0.0
School
Information
System
1.3
INFORMATION SYSTEM
COMPOSITION & DECOMPOSITION
Data Store
Data Store
Data Store
Data Store

E
Admission Enrollment Grades Certification
CUSTOMER RELATIONSHIP MANAGEMENT
ENTERPRISE RESOURCE PLANNING
Planning Audit Risks Legal/Policy
ENTERPRISE PERFORMANCE MANAGEMENT
Finance
Human
Resource
Assets
Facilities
Technology
DATA
APPLICATION
BUSINESS
PROCESS
TECHNOLOGY
INFRASTRUCTURE
CASE: Business Information Management System
Integration View
INFORMATION
SECURITY
E
N
T
E
R
P
R
I
S
E
A
R
C
H
I
T
E
C
T
U
R
E

Services Infrastructure
Public Customer and Users
Business
Unit
Executive
Office
Business
Unit
Business
Managers
Business
Unit
Service
Units
Intranet-Internet
Service
Support
Web
server
Apps
Server
DNS
server
Database
Server
eMail
Server
Security
Server
Legislative
Office
National
Government
Agencies
Service
Management

CONNECTIVITY & ACCESS
VIEWS

Information Security Questions
Information
Security
Principles
Information
Security
Risks
Information
Security
Methodology
BUSINESS
FUNCTION
PROCESS
BUSINESS
DATA &
APPLICATION
BUSINESS
TECHNOLOGY
INFRASTRUCTURE
ENTERPRISE
INFORMATION
SECURITY
Information
Security
Governanc
e
NETWORKED INFORMATION
SUPPLIER & CUSTOMER

Training Evaluation Interrogatives
-Kirkpatrick Model
ENJOYMENT
NEW KNOWLEDGE
LEARNING APPLICATION
EFFECTS ON RESULTS
Did I enjoy the course?
Did I learn what is needed, did I get
ideas?
Will I use the information and idea?
Will the information and idea improve
my effectiveness and results

Doing Enterprise Architecture

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