I delivered this presentation in March at an SDForum event, where I was privileged to share the stage with Fabrizio from Funambol.

1. Building Vibrant and Sustainable Communities John Mark Walker openCollabNet Community Manager October 16, 2008

3. How do you keep them engaged while attracting more to your community?

11. It's a self-limiting, self-fulfilling prophecy Free product Enterprise Product

17. A sysadmin can make do with a product that works but requires some manual labor

18. Typical end user will want something that “just works”

19. Product development must capture feedback at each stage

20. All users will be capable of producing documentation

24. open

25. Freewheeling

26. community

27. Solid enterprise

28. product Enterprise Product Free Product Experimental UI New, open API

31. However, demand generation does help – Eloqua, Loopfuse

33. Be a part of the conversation!

35. Recruit internally those with a voice (or can develop one)

36. Don't worry about strict adherence to corporate messaging

42. Within your organization find those who can express themselves

44. Community Best Practices Enterprise Product Free Product Experimental UI New, open API Pol. org Char. org

49. Google invests in many social causes

51. Net effect: developers around the world ready to pounce on initiatives like Open Social, Android, etc.

55. If your product doesn't give people value, they're not going to join your community

58. Thank You Contact Info: [email_address] http://twitter.com/johnmark http://collab.net/community http://tinosc.blogspot.com