Cook & Santos. Using Hybrid Social Learning Networks in Work Place Learning and Plans to Roll-Out in HE. Institute for Learning Innovation and Development (ILIaD) Inaugural Conference, 3 November 2014, University of Southampton.
Cook santos - hybrid social learning networks Learning Innovation and Development (ILIaD) Inaugural Conference
1. 1
Using Hybrid Social Learning Networks in Work
Place Learning and Plans to Roll-Out in HE
Professor John Cook
Dr Patricia Santos
Institute for Learning Innovation and Development (ILIaD) Inaugural Conference,
3 November 2014, University of Southampton
John2.cook@uwe.ac.uk, UWE Bristol, UK
Patricia.Santosrodriguez@uwe.ac.uk, UWE Bristol, UK
Slides: http://www.slideshare.net/johnnigelcook
2. Overview
1. Why?
2. How?
3. What?
4. Learner Voice
5. Plans to roll out in HE
2
4. How? Hybrid Social Learning Networks (based
on Shadbolt et al.’s, 2013, Social Machines)
4
5. What? We are answering questions like: how and why
do people connect to other people and digital tools for
intentional informal learning?
5
6. Learner Voice
Context of study: North
England GP Practices
Co-design sessions (researchers +
Practice Managers + Practice Nurses +
Data Quality Members)
New network where most of the nurses work in a single-handed
Face to face meetings with variable attendance
Little communication by Email
Main aim: expand their group, improve their sharing
practices and explore the potential for mentoring within the
network.
6
Workshop 1 (April 2014)
‘Social networks for improving your
professional networking skills’
Workshop 2 (May 2014)
‘Co-designing technology for help
seeking and scaffolding of learning’
Practice Managers Practice Nurses
Well established small network
Regular face to face meetings
Email used to exchange resources and opinion
Main aim: expand their group and improve their sharing
mechanisms, especially in terms of information overload,
knowledge and expertise.
manner at their practices
* Images extracted from NHS Photo Library , participants related to the real quotes/audios are anonymous
7. Plans to roll out in HE
• University of Leeds
• Peninsular Medical School
• University of Plymouth
• UWE Bristol
• Anglia Ruskin University
• University of Nottingham
7
8. Thank You & Questions
Acknowledgement of work used in this talk:
Tamsin Treasure-Jones, Micky Kerr, Healthcare workers in Yorkshire & various
Learning Layers colleagues
Thank you Debbie Holley for voice overs.
Learning Layers is a 7th Framework Large-scale integrating project co-funded by the
European Commission; Grant Agreement Number 318209; http://learning-layers.eu/
8
9. Related reports and papers
• Cook, J. (2014). Hybrid Social Learning Networks – Developing a research
programme. D4DL Research Note, written 05/06/14, Bali. Slideshare:
http://www.slideshare.net/johnnigelcook/hybrid-social-learning-networks-internal-
d4-dl-research-note-050614
• Cook, J. and Santos, P. (2014). Social Network Innovation in the Internet’s
Global Coffeehouses: Designing a Mobile Help Seeking Tool in Learning Layers.
Educational Media International (in press). Email author for a copy.
• Cook, J., Santos, P., Maier, R., Trattner, C., Lex, E., Dennerlein, S., Holley, D. and
Ley, T. (to be submitted). Designing for Help Seeking with Healthcare
Professionals in a Hybrid Social Learning Network. Email author for a copy.
• Holley, D., Santos, P., Cook, J., and Kerr, M. Cascades, torrents & drowning in
information: seeking help in the contemporary GP Practice in the UK (in
review) Interactive Learning Environments. Email author for a copy.
• Santos, P., Cook, J., Holley, D., Treasure-Jones, T. and Kerr, M. (to be
submitted). Going beyond your Personal Learning Network, using
recommendations and trust. Email author for a copy. 9
Notas del editor
The challenge of the ‘unfilled’ potential of the Internet has been identified by Tim Berners-Lee; our response is Hybrid Social Learning Networks (see Cook, 2014; Cook et al., to be submitted) whereby users and recommender systems work together to achieve a learning task or solve a problem. Our users are at the heart of emergent co-designs because this work is underpinned by our commitment to equity of access to cultural resources as a democratic right.
Co-design is a development process where we as design professionals guide users to develop solutions with us. In co-design, no perspective is regarded as more important than another. Thus the Learning Layers (http://learning-layers.eu/) based Hybrid Social Learning Networks team (HSLN team) co-designs tools and services within the framework shown in Figure 1.
Shadbolt, N., Smith, D. A., Simperl, E., Van Kleek, M., Yang, & Y. Hall, H. (2013). Towards a classification framework for social machines. SOCM2013: Workshop on Theory and Practice of social machines, WWW2013, Rio de Janeiro, Brazil.
Our interdisciplinary research into Hybrid Social Learning Networks builds upon notions of social machines, more capable peers, the temporal and emergent nature of learning contexts, trust, tagging and recommendation. We are answering questions like: how and why do people connect to other people and digital tools for intentional informal learning? For example, in the EC funded Learning Layers project (http://learning-layers.eu/) we have co-designed a Help Seeking tool with Nurses and GP Practice Managers that lets users ask questions to people they trust; the services also recommend relevant conversations and documents (see Holley et al. submitted; Santos et al, to be submitted; Cook et al., to be submitted).
See Santos et al., (to be submitted) and Holley et al. (submitted).
We are leading on plans to scale the Help seeking tool (plus related services) and to deploy with student nurses in UK HE for their placement modules and for /CPD for nurses already in practice. Potential partners who have indicated an interest are University of Leeds, Peninsular Medical School, University of Plymouth, UWE Bristol, Anglia Ruskin University and University of Nottingham.